Premier Inn Bristol City Centre (Haymarket)  

excellent,will be staying again,

Convenience

Cost

Breakfast was good, plenty of choice - good that they offered veggie sausages (sadly not very nice).

Did not feel safe getting to the hotel - having to walk through underpass teaming with dodgy looking homeless people hanging about drinking. Corridor door slammed shut so all through the night I kept waking up as drunks rolled in. When I complained the following day I felt I wasn't being listened to by the staff member on duty. There are much nicer hotels in Bristol for the same or less money - most of their clientel were ignorant, noisy and disrespectful. Never again!

Excellent reception staff

Uncontrollable heating/aircon in room

Staff were exceptionally friendly and helpful.

location close to shopping straight forward no fuss!

parking had to park my car 15 minutes away from the hotel as the hotel car par was full!

the bed is really comfortable, and the whole room is very clean.

like most other hotels, no free wifi

It was strange -absence of Reception, automates for check-in and check- out but we haven't had problems and 2 members of staff were always ready to help. Good for budget trip.

No free spaces in the Hotel Parking. But we were given a discount for the Parking in 7 minutes walk.

I was offered porridge at breakfast, accepted and didn't have muesli. Waited 20 minutes. Porridge never came, asked 2 times, nothing happened so I gave up and left

Clean, quiet hotel. Very comfortable. Staff friendly and helpful. Well mannered.

One friendly Receptionist

Being kept awake all night from banging and shouting in corridors Violation of privacy by taking away our Do Not Disturb sign and walking in to our bed 3 times in the space of an hour!

One polite receptionist

Being woke up throughout the night. Cleaners entering the room inspite of sign. Having to leave to finally get some peace.

Good location for shopping and sightseeing. Room clean and bed comfortable. Staff friendly and helpful.

As a mature couple, we did not appreciate having two single beds in the room in addition to the double bed. It made the room very cramped. Surely there must be some rooms without the extra beds.

very friendly welcoming staff. good central location. bust but still found time for everyone and were very courteous. Friend had to cancel- this was no problem at all.

needed both extra beds up which meant had to climb over bed to reach tea stuff.

Friendly staff with central location. Fantastic value for money with a large clean bedroom.

Friendly booking in Clean comfortable room

Heating controls difficult to adjust. It was either too hot or too cold! Not being able to open windows and unable to look at great view due to net curtains

The hotel offers everything you need at a very reasonable price. Everyone is very friendly and it all works very efficiently. You even get tea and coffee facilities which is very welcome at this price. And it's a very nice city.

did not get room requested told the hotel was full then spoke to another member of staff and after explanation for need of quiet room he kindly arranged it

could not see out because of condensation between double glazing.

Nearby to coach station and shoping center. City center also not far away.

Size of room

Air conditioning not effective at all.Unable to adjust below 20degrees c? Shower only dribbled water out. position of TV very poor in relation to bed.

Clean premises, comfortable bed, really nice bath

Kettle not working, fire alarm went off twice for just a few seconds, looked for a late(ish) check out as we were all sick (the 3 off us) with stomach bugs, onlyoffered extra 30minutes.lots of hidden charges, car park, wifi, breakfast, oh anf air conditioning was not working (room 108) just blowing cold air constantly, even when temperature was put up

I like the location. It is very close to both coach and bus station. It is at the heart of the city and close to many shopping centres. Both the front and back office staff are efficient. They handled my refunds diligently. I was really impressed and do recommend the hotel to both business and leisure travelers.

I expected a hotel as big and strategically located as Premierinn to have facilities such as microwave oven and iron in their rooms. My expectations were dashed because none of such facilities were in place. In addition, there was no laundry service as well as room service. It surely is a dis-incentive for a both business and leisure travelers. There is no programme/policy to encourage long-stay/frequent guests/users of the hotel.

I liked the idea of the children going free and that the family rooms are a nice size

The pull out bed was hard and lumpy . I asked for .more pillow s as the ones we had where flat and the brought us up more hard flat pillows so I didn't get any sleep at all

Excellent!

We stayed here for the Simple Minds concert , exallent position for Colston Hall and shopping for the following day , very clean!! And helpful staff

Nothing