Premier Inn Bristol East (Emersons Green)  

simple clean functional

The Beefeater attached to the hotel

We attended a wedding in Yate. The location was fantastic and Hotel was clean and staff were friendly.

Quality of facilities

Price - getting on the heavy side in comparison to more 'colourful' hotels.

Budget price and reasonable quality.

Only one bath towel provided for 2 people.

Everything was excellent including the food

Nothing

Staff very friendly and rooms very clean

We had 2 rooms for 2 nights. 1 didn't have BBC 1 and the chair was broken, The first morning I mentioned this, when we went back to the room late that night, still no BBC1 (we had it in the other room!!) chair still broken and beds not made.

Staff friendly, very clean

Nothing

location

no help with cases,asking for towels,asking for milk.glasses and mugs stuck to table why not supply a small tray! and make the beds !!

The staff were friendly and sorted out our queries quickly and efficiently, the room was comfortable and a decent size, the room was quiet despite being by a busy road.

I had requested a cot in the room and called the day before our stay to confirm this; however there was no cot when we arrived and we had to collect one from reception.

Nice hotel for a short stay. Beefeaters on the same plot does good food.

The staff were very welcoming and friendly with a nice manner. the room was amplely sized with a large double bed. and good facilities.

the bathroom had a slight smell of urine.

convenience near the business park. Able to have a pint and evening meal in hotel.

More than one bill to pay at Beefeater and Premier. Lacks character and facilities basic for the price

Clean room, courteous front desk staff

Room was booked for two but prepared for one (one tea mug, one towel). Heater was not switched on so heating wasn't working and room was 14C when we entered. Very little desk space.

very easy to get anywhere in Bristol for shopping, visiting and leisure.

It was warm and comfortable with all we needed for a short stay

There was only one comfortable chair, there was only 1 hand towel and 1 bath towel which was not enough for a couple, we have at least one towel each usually

room looked clean modern fresh as did the bathroom .Oodles of lovely hot water.Staff very pleasant and very efficient at supplying an extra duvet when requested.Lovely smell in all the hallways.

Slight smellof feet in the bedroom which was alittle off-putting

Clean rooms quiet location no traffic noise(but see next box) walk within building to restaurant on site parking pleasant courteous and helpful staff Excellent breakfast choice and evening menu

1)My wife and I stayed in room 5 for 2 nights and the room directly above us suffered from an excessively creaky floor, every time the occupants walked across the room we were treated to the creaking .This was past midnight on the first night and we endured this for 2 nights There is also a viscious creak on the way to room 5 from reception in the coridoor outside room 1 you seriously need to investigate this issue as I do not believe the premises currently comply with permissable sound insulation compliance at the present time.I Do not feel that the noise level of the creaking in room 5 is acceptable for a premier rated inn and would not pass an inspectors noise test. 2)Whoever owned the black convertable Audi that was parked next to mine in the car park round the back on monday night let their drivers door go and had hit my car o/s passenger door and chipped and removed the paint back to primer which I discovered on tuesday morning as we were about to leave. I cannot prove this which makes it all the more annoying.The first night I parked right adjacent to the reception path which was excellent but the second night I had to park round the back because most of the car park was taken up with tradesmans vans staying at the place.Perhaps a policy could be adopted for tradesmen to park around the back instead leaving the majority of the car park free for CAR DRIVING GUESTS 3) telly needs updating in rooms and our aeriel lead was broken so watched films on lappy instead. 4) price of room should include free wi-fi for duration of stay not 1/2 hour

The staff was very courteous and friendly. Great price for a nice room.

close to family christening

Location was excellent for our purpose - friend's party in Mangotsfield. We felt it was good value for money.

Friendly staff. Location was good for the business trip.

We booked four rooms. One each for myself & 3 colleagues. We gave a credit card number to secure the booking in advance but when one of our party arrived two hours ahead of me (who had the payment card with me) he was refused a room until I arrived. He had a long drive and was tired and unhappy that he had to present his own personal card in order to be given a room! This is very inconvenient as it seems to be policy of Premier Inns (it has happened before on more than one occasion!) and there is no need for it! It's highly unlikely that someone would wander in off the street and claim to be my colleague and if you already have the payment card details (many transactions are done without the cardholder present) why do members of my staff have to be embarrassed in this way?

Friendly staff and good location

Internet problems. Service provider reset the system and them it worked.

Easy to get to from the Train station

comfortable and welcoming. Warmed up quickly. Really good nights sleep on a very good warm bed.

breakfast is too expensive and detracts from the value for money of the Pemier Inn brand. We had as good a breakfast elsewhere for a lot less. Wi Fi should be included at no extra charge. Would prefer to see card entry rather than keys

A nice friendly, relaxed atmosphere. We had a lovely quiet room, breakfast was far superior to a very expensive Guest House we stayed at a month ago,we would certainly stay here again. We travelled on to Weston Super Mare and were pleased to observe that you have a Premier Inn opening there shortly.

There was not anything I did not like about Premier Inn Bristol East.