Premier Inn Cambridge A14 J32

The hotel was clean and fresh, the staff were all pleasant and willing to help and obviously try to give good customer servcice. The room was comfortable and quiet. Although its a fair way from the city centre the bus service was around the corner and it took about 20 mins to get there, the drivers didn't mind advising on where to get on and off.

When we arrived our room was cold and it took a while to get the heating to come on. The veggie sausages were not made unless asked for so the rest of my breakfast was cold by the time they arrived.

Staff were very helpful when I was in a rush

the cost was high

Recently built to high standard. No traffic noise. Bus stop very handy. Good facilities.

i was very impreesed with the staff and how clean the hotel was

A new hotel, helpful staff, very clean and well appointed.Room was quiet and warm. my elderly mother appreciated the facilities in the disabled bathroom. Good value and quality for the evening meal and breakfast.bus stop into cambridge very near and convenient. Would definatly consider using this hotel again or staying at another one in the same chain

Clean and modern

Breakfast nice but a bit too hectic

Comfort and cleaniness

Staff was very flexible.

Soap dispenser was left empty in the bathroom. Internet login is difficult.

Good size room/bathroom. Good bus link to town centre. Good breakfast.

Table surfaces not cleaned. Breakfast room rather cramped fro number of weekend guests

it was new.

was suprised however that toothpaste was not provided!

The reception and restaurant staff were extremely welcoming and helpful. Being brand-new, the Inn was most comfortable - the room we were in (615) was more spacious than any of the other Premier Inns we've stayed in. Very good to have an integral restaurant.

Rather far out from the city but I can see why it is where it is. Convenient to have a city bus and a Park & Ride close by. The only downside thing was the large, noisy group of people who came in for a meal on our 2nd evening. I suppose it was inevitable that there was a very high noise level but it was overly loud and we didn't linger in the restaurant and bar as we might have done.

Availability of bus to get into city centre (difficult place with car!)

Horrendous place to arrive at/find by car, some can be put down to ongoing building works around but surely some "Premier Inn" signage on roads around could be installed.

Convenience

I don't like paying for an evening meal separately. It should be on a single bill.