Premier Inn Cardiff City South  

The majority of the staff were lovely and friendly. The taxi service provided was excellent. Staff in the pub opposite were friendly and helpful. The rooms were nice and comfortable.

The night Manager/Porter. He was rude, abrupt and offensive when we re-entered the hotel, after a night out. He was extremely opinionated and very indiscreet on both nights that we stayed there. He warned us that he would be performing night patrols outside our rooms and listening for any noise. This warning was given to us in a rather threatening manner, which is not what you want to hear when you are 2 young ladies travelling on their own.

The on-site dining facilties. Staff (esp Drew) were excellent

Cardiff signing could have been better - there were signs when coming off the A48 but the didn't say which PI it was for ! Found ours in the end though without TOO much trouble. Could have been provided with more tea/coffee/milk ?

Comfortable stay, very helpful staff, ample parking

Although close to Cardiff Bay area, we tried walking there one evening and it was not fun - very big busy roads and very unfriendly for pedestrians.

The Breakfast selection was excellent in the Brewers Fayre

The day time menu for the attached Brewers Fayre was not very good, not much choice apart from fried foods

Stayed there on a number of occasions now as it is close to local amenities, I use when I am on a night out in Cardiff. The rooms are clean and the beds are extremely comfortable. Good check in and check out times.

Staff were friendly Room was up to other Premier Inn standards Great location for the city

Breakfast at Brewers' Fayre was poor with dirty utensils and plates. Weird payment policy with paying with cash (Is this normal?)

Close to city centre and motorpoint arena less than 5 mins in taxi. Friendly helpful staff

Beds a bit too firm! Sheet on double bed was clean but stained

Spacious rooms, décor, cleanliness, helpful staff, breakfast and dinner service, quality of food, relaxation in quiet area, close to amenities and Cardiff Bay, comfy rooms brilliant large TV, access to internet

Staff were extremely helpful and friendly .

Nothing

Room was comfy, location perfect and the food in the pub was good as always. Breakfast is excellent. Staff helpful.

I asked for a ground floor room so I didn't have to lug suitcases up the stairs again as that was a pain last time because of no lift. But the TV aerial didn't work on the ground floor unless all the wires were hanging out of the back of the TV, which just looked dangerous and was annoying to have to go and sort out with reception.

Friendly staff and very helpful

I was in the first room by reception quite noisey and bathroom door was heavy and kept sticking so unable to close properly information passed to reception

The staff were friendly & the room was clean.

The staff forgot to give us a ticket for the car park but redeemeed themselves by sorting out the fine.....i hope!

Very impressed with our room, never stayed in a premier inn before but everything was great. Clean, comfortable and value for money. Would deffinately book again.

- Location: Easy access to city centre & other attractions. - Staff - Very friendly & helpful. - Room: Quad room easily sleeps 4, clean.

- Damp smell in room. - Beds not very comfortable.

Excellent service. Comfortable and clean rooms. Good breakfast. Good value for money.

Initially put into a room adjacent the busy Ocean Way with noisy heavy lorries passing by. Changed room to much quieter inner room over looking car park.

Designed and run specifically for business travellers. Good location near to all important facilities,

Meals all in an outside pub. Meant no room service and had to go into a pub to eat breakfast.

Nice and friendly staff.

Conveniently located for city centre. Also only a 15-20 min walk to Cardiff Bay

The service was excellent and clean, comfortable rooms, and with the brewers fare on-site restaurant with friendly and attentive service which added to the stay,making it a convenient hotel.

nothing we didn't like, but the tv reception was poor on some channels, this would have been a problem if we had children or had to stay in the room for any considerable time. This did not really affect our stay as we were visiting the city, and only watched tv late evening.

Friendly, helpful staff and rooms well equipped for a basic room. Worth getting a full breakfast included in the package as this was very good quality. Parking on site which is very useful.

Location is not great - 1/2 hour walk into city centre, or drive to Cardiff Bay. Only the one bar/restuarant near by so you have to drive for eating places or shops. Quite noisy on a busy weekend!

Really really clean great bathroom bed very comfortable i.e. not soft easy access on foot to Cardiff City Centre and Bay

Nothing - not cheap though

Excellent location for motor point arena and shopping

Very friendly staff. Comfortable Room Great Breakfast

Convenient location and usual premier inn standard. Know what you are getting.

Beds were really hard

Normal Premier Inn - clean, efficient and firendly staff.

Looked for hotel at the last minute so there was very limted choice. Would not otherwise have considered it on account of location and price, however parking was available. A couple of minor complaints - left home in a hurry and forgot shower gel and shampoo - wall mounted dispenser in bathroom was empty. Fancied a cup of coffee before breakfast but electric kettle didn't work. Extractor fan for bathroom didn't work either. Less than delighted overall.