Premier Inn Chester Central (North)  

it was first class thanks

the friendly and very helpful staff

our bathroom was a bit smelly and so was my friends - rooms 29 and 30

Proximity to a quick breakfast in the morning. The kindnesses shown by the clerks at the desk.

When we booked, we thought we were booking close to the main train station. After walking with luggage all the way from the main train station to the motel and discovering the mistake we had made ourselves, we realized we need to do a better job of inquiring about just how many stations there are in a given city. Once the staff explained how we could catch the local train to that main station, we were fine.

The room was large and comfortable, the service good and free parking was a bonus.

We travelled around the UK and this was one of the most expensive hotels we stayed in - though I realise now it was because the Chester races were on and that prices were higher that we might have expected due to that. Also the price we were quoted on booking.com was LESS than what we were actually charged when we arrived.

nothing. as a regular premier inn user this was the worst iv,e ever seen

staff unfriendly and unhelpful, smoking continuously by the main door. we were literally 2 min late leaving the room staff phoned our room non stop for those 2 min. my husband was sick and panicking. pub and restaurant dirty and unkempt.

Very nice staff, comfortable bed, quiet room and good breakfast -though at a price. We stayed here before and really liked it.

Room rates far too expensive on this occasion because it was race week in Chester. Huge price rise because of that.

Comfortable. Staff were very helpful.Convenient for centra of Chester with good, regular bus service.

Due to time of visit (during Chester races) the room was quite expensive.

only the large bed which was comfortable

everything. it was seedy, the adjoining restaurant was awful, cold food etc the room wasnt cleaned by a maid we went back to it as we left it! got a refund for last night because we cancelled but have written for full refund it was absolutely awful

it was a handy stop over and great for shopping

The staff was very friendly at the desk sue was helpfully we she got the tickets for us at chester zoo which was helpfully many thanks janet carter

The meals was nice excepted the peas was hard otherwise the meals was good janet carter

premier inn, as always.

the pub next to it. it was poor food, evening an breakfast. I wont book a premier inn next to a fare an square pub ever again. it spoilt our stay.

Great location, very clean, lovely staff.

Needed a bit of TLC and updating.

The helpful nature of the staff

The thin walls and ceilings

Typically reliable Premier Inn for reasonable cost. Nice pub next door.

This PI is looking a bit tired, but is perfectly functional. I'm getting frustrated, in general, with PI hotels not matching the number of beds, towels and cups with the number of guests booked into the room. In this case, 3 of us arrived at 8pm to find one double bed, 1 set of towels and two cups. Not the first PI at which this has happened. It's not complicated maths, PI...

Thank you for making my daughters 10th birthday stay so amazing. She has been telling everyone you must stay at this hotel the lady in reception was so nice.

Hotel was excellent no problems at all

The pub resturant attached to it which served breakfast, it failed to produce a breakfast for on e of the days of my visit in time for me to leave for work and the bar shut at 2130hrs cause manager felt packing up early

Chester

Breakfast

Friendly staff Clean room Fayre and Square pub next door. Free parking. I have another appointment at the hospital across the road soon, so my wife and I will be staying with you again as she likes to treat herself to some "retail therapy" at Cheshire Oaks!. Dave Walsh

Not a lot.

it was small and quiet and the staff were lovely

we couldnt get channel 5 on the tv and so we missed watching something we had planned to watch

Friendly staff. Good sized room. Room temperature easily adjusted to personal preference.

Breakfast finishes at 9am

Location was great for Chester.

The room was cold, even with the heating on full, it was still not warm enough. It was a big room, with a small radiator at one end. I told reception on the second day, and they gave us an electric fire to plug in. It would have also been warmer if the heaters in the hallways were working.

The hotel was particularilyt noisey until 03:30 on the evening I stayed, I was offered a full refund, however, I declined.

The hotel was particularily noisey on the evening I stayed, I was offered a full refund, however, I declined. Breakfast was only served until 09:00 which was an inconvenience.

Size of bed

Only one set of towels instead of two. Sofa bed with high end sticking out very close to bed so had to squeeze between the two.

Spartan but adequate for our purposes visiting a sick family member at the Countess hospital.Only one chair to sit on in a room designated for two adults and two children. No ice available but a relatively minor incovenience.Bring your own soap if you do not like using a soap dispenser. Friendly and helpful front desk. Would stay again if needed.

clean room, friendly staff, good value, comfy bed.

cold restaurant