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Balcombe Road, Crawley, RH10 3NL – Show map
|Family Room (2 Adults + 1 Child)||
|Triple Room (2 Adults + 1 Child)||
|Family Room (2 Adults + 2 Children)||
|Quad Room (2 Adults & 2 Children)||
|Double Room with Two Double Beds (2 Adults + 2 Children)||
|Single Room - Disability Access|
|Double Room - Disability Access|
|Twin Room - Disability Access|
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32 properties in Crawley
Including hotels, apartments, villas and more.
195 verified reviews
We speak your language
Premier Inn London Gatwick Airport East (Balcombe Road)'s staff speak: English
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Food & Drink
WiFi is available in all areas and costs GBP 3 per 24 hours.
Free! Free private parking is possible on site (reservation is not needed).
Vending machine (drinks), Vending machine (snacks), 24-hour front desk, Luggage storage
Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Non-smoking throughout
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 15 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Premier Inn London Gatwick Airport East (Balcombe Road) accepts these cards and reserves the right to pre-authorise your card prior to arrival.
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Staff were excellent
The food was awful . We paid for the included breakfast that was terrible quality , cold , no orange juice, no glasses and bad service . Because of this I would not recommend as there is no where else to eat
Conveniently located for the airport, very clean and comfy. Usual facilities and friendly staff!
Room was large and facilities good. Close to the airport but with no noise disturbance. Staff friendly and helpful.
Although there was a pub next door, I like your own restaurants.
A bit run down and pub next door a bit average
The bed very comfortable
The breakfast food was ok but the service poor whole place could do with a good clean floor tables & chairs very sticky
Close to Gatwick Airport
It was a little tricky getting to the Hotel but over all wouldn't put me off. There are certainly nearer Premier Inns to the airport which offer airport bus to and from. This Hotel does not so you will need a taxi. Reception does this for you.
Room was nice, had a good night sleep on a comfy bed.
Food and service was awful. Breakfast was not as advertised, food was served cold and service was poor, staff unwilling to help. Dinner was also terrible, on the menu I ordered surf and turf advertised as steak with king prawns, received an over cooked steak with tiny little prawns. Wouldnt eat there again
The room was far too hot and very uncomfortable for getting ready in. The pub next door was very disappointing. It was in need of a really good clean and would benefit from more staff. Breakfast was pretty disappointing too. We had to ask (on both mornings) for the coffee to be re-filled as well as several food items that had run out and weren't replenished. Glasses and cups were dirty. I would certainly not return to this particular hotel!
Loved or one night-stay. The room was exceptionally clean and well-stocked with teas and coffees. The beds has high quality mattresses (I didn't expect that) and so it was very difficult to get out of bed in the morning! The grounds were green and beautiful as well, which made or stay pleasant and private.
There wasn't very much natural light in the rooms whilst cost the was quite high. We would have loved to have had breakfast but couldn't really justify it.
Lovely seating area outside, plenty of parking. Friendly staff. Good location for the airport and even though it is on a busy road, you couldn't hear cars.
Room smelled quite musty when walked in. I think the carpet needed freshening up. Parsons pig vegetarian menu very limited.
No complaints about anything.
The stairs. carrying suitcases up and down the stairs.
Location easy access to airport and great nights sleep as nice and quiet
Food at the pub next door. Poor choice and not very well cooked
Comfortable, clean and no airport noise.
Hotel was clean, comfortable and staff very friendly. This rating is more for the hotel than the food facilities.
The pub (for food) wasn't good - only one person serving (we arrived at 2pm), filthy ashtrays and glasses outside and not too clever inside. Need more staff - poor guy on his own was run ragged. Breakfast was better (still dirty glasses outside on the tables) but restaurant area was dark and extremely hot.
there was no air conditioning, it was extremely hot inside the room
Good location, quiet, standard you expect from premier inn. Pub next door served good tasty food, at a reasonable cost.
Room was clean and tidy and a good size. Very attentive staff.
Quiet room, good location
Very near Cophall Parking so very convenient for the Airport.
It looks a bit tired compared to other Premier Inns, but still fine.
The hotel is great. Excellent reception staff. The rooms a good size and very clean
The pub next to the Hotel is terrible. Stay away. Dingy, poor staff attitude, poor quality food.... do I need to say more
Location Ease of check in/out Value for money
Nothing - it is quite a basic hotel but you get what you pay for
Excellent location and family friendly price was the main attraction. Staff were also very attentive.
No phone signal ??
Good location with parking. Comfortable over night stay before morning flight
The cleanliness of the catering area was not up to the standard of other Premier Inns I have stayed at
Pleasant reception staff and a large room with convenient pub to eat in next door.
The bed was too small. We had booked a Premier Inn as we thought they provided large beds so we will be very wary of using the group again. Also this one was difficult to find and gave us the impression that it was nearer to Gatwick than it actually was.
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