Premier Inn Derby West  

The staff at the hotel we're beyond friendly. They did everything they could to make us feel welcome and we're extremely helpful.

The room was very expensive for what it was. I feel the hotel were exploiting the fact that there was a festival near by. Wouldn't have stayed there if we weren't attending the event

Very friendly staff

East to get to.

Going outside for breakfast.

Great value for money. Comfortable bed. Convenient restaurant next door, made it easy for us to have an evening meal after spending all day at Alton Towers.

Beds were clean and fresh, but felt the bathroom walls and doors could have done with a wash.

The reception staff were very good - nothing was too much trouble - very warm and helpful - they are a credit to the hotel / premier lodge.

The room was very clean and surprisingly spacious. Bed very comfortable. Just a short walk next door for eating.

very clean. Ample parking. Friendly reception.

No working WiFi due to a breakdown

The reception staff where very helpful

Doors noisy when guests enetering and leaving rooms

Pub next door , easy to get to

Just what we needed

Nothing

Friendly helpful reception staff Comfortable bed Breakfast

Booking made online through Book.com turned out to have many errors

Good price, quiet, and the staff were all very helpful and polite.

Good location and ease of parking

The room had a bad smell - a fishy odour

The staff were all friendly and the Breakfast at the Mallard was excellent and all the staff made us feel welcome.

was excellent value for money and we could all stay together in one room

A little bit out of the way for where we needed to go but .....

The friendly attitude of staff and the excellent freshly cooked breakfast. It was dissapointing to have to pay extra for more than 30mins wifi and compared to other local hotels offering similar facilities does not appear that good value for money.

Friendly welcome, clean and comfortable, excellent breakfast, relaxing environment.

Convenient to the road network and local area

Waited 20 minutes for someone to attend at the reception. Did not think this was very good!

I needed a local place to stay with a bed, this fit the criteria exactly with the addition of an excellent breakfast service.

The road into the location was a bit tricky when using the Sat Nav.

Very friendly reception and restuarant staff. Excellent bed.

I know it's budget and it is good value, but there was not enough milk for two cups of coffee. I'm sure I could have asked for more, but by then it was all a bit late.

We booked this Premier Inn as this was very close to our friends so perfect location, we didnt really see what was around us as was just a base for us.

Quiet efficient service and pleasant location with good facilities. Easy access and exit ability to city.

It's was really clean and staff were really nice having a beefeater was an excellent bonus

Couldn't fault clean and exactly what we needed

Clean, quiet room. Beefeater very handy for meals.

We stayed in a quad room, where 1 of the additional beds was a truckle bed i.e.no more than a mattress that slides from under the main bed. This wasn't a problem for us (we knew in advance) but the website isn't clear that this is the case.

A little more comfortable than the budget hotels I usually use. Good breakfast.

Too many children