Premier Inn Dudley (Kingswinford)  

Comfortable, clean, excellent food, friendly and professional staff. Good location, plenty of parking and very quiet at night.

staff always friendly, but then that is the black country for tou a friendly bunch of peole, it was a quiet night when i stayed and beefeater next door was a joy to eat in food was done perfect - unlike when they are busy and rushed

Staff were excellent both in hotel and particularly the attached Beefeater restaurant. waitress Hannah was very very good

Location poor-overlooking industrial estate. needed car travel for any alternative leisure

Perfect for what we needed. The room was very spacious and neatly set out. Staff were very friendly. Helped with giving us local takeaway menus even though there was a cojoining resturant. When needed extra pillows they were brought straight up.

Initially we wanted 5 people to go on the trip but room was maximum of 4 so we ended up leaving someone behind. Room was so spacious, could easily of added in another double bed to make it a 6 person family room.

The food in the Restaurant was excellent. The whole Premier Inn smelled of fresh linen which was very welcoming as was the friendly greeting from all staff. Our room was spotless.

Unfortunately the people in the room next to us were arguing for most of the night. Reception did his best, we did get a full refund when leaving just a pity some people do not adhere to common courtesy behaviour.

Location and staff were very good

The beds are like concrete. I woke up with a bad back every day.

Clean, quiet and very friendly staff

Location and view from bedroom, can't be helped but horrible all the same

The premier is was fine, just as i would expect

The Beefeater let it down, it was not of the standard of other Beefeaters I have used

How helpful and friendly the staff were - no matter what was asked of them they did for us and in a lovely manner - made us feel Birmingham people are really friendly and welcoming, makes such a difference when travelling with kids.

The 3rd bed - travel bed was very uncomfortable even for a 7 year old but staff provided us with an extra quilt to put below with absolutely no quibbling.

The staff were absolutely excellent, friendly and helpful.

Nothing.

Merry Hill shopping & drove down to ironbridge the next day

Dirty bath , having to clean & de hair it at 10pm before i used it and awful smell , stayed in room 57 2nd floor

very comfortable room spacious room lovely breakfast

view from window

As we were meeting some friends for evening meal, it was a lovely place to stay!

The receptionist, Chris, was very helpful she explained everything to me about the premier inn and facilities.

Good clean hotel. Very friendly staff. Breakfast - plenty of choice and any amount required. Initially service a little slow but more than made up for by extremely pleasant and helpful staff. Will definitely use again.

Perhaps two pillows per bed - including childrens beds.

we as a familly on a short visit found the hotel easy to find and the places we were visitig easy to get to in our short stay thus making our time longer in the places of interest the staff were most helpful and polite an excelent stay had by all.

only downfall was no wifi as there were problems getting signels .However on a short stay we got by without

great staff, very polite and helpful.

room above extractor fans from kitchen, could not have windows open due to noise and smells from kitchen.when i return for future stays i will ask for a front facing room.

Attentive, friendly, efficient staff. Warm, comfortable room with ensuite facilities. Good range of foods for breakfast and for other meals at affordable prices. Conveniently sited for walking to my friends' home, to church and to the local small shopping centre.

1. A minor niggle - the hot tap in the wash-basin in my bathroom was hard to turn off. 2.Your restaurant has staff trained to use the guides to food content, and they use them well. But I always have to bring my own gluten-free bread [it's the same in most British hotels.My hint would be for the kitchen to have one or two wheat/gluten-free sliced loaves in the freezer and extract slices if asked for such bread by customers. Warburton's have been selling such loaves for about 3 years and there's also a good brand called Genius bread on sale in most of the large supermarkets. So presumably your catering suppliers could provide them.]

Very convenient for the location where I worked during the week. Also very quiet at night. All the staff were friendly, polite and very helpful. Many thanks! (P.S. My first time in Kingswinford)

The staff were very friendly and the hotel offered good facilities.

Food available on site, breakfast was good quality.

Long wait for breakfast to be served, the room was cold and took a long time to warm up, the bathroom was very dated and in need of serious attention around the bath, the room was generally a bit "Spartan".

Its location friendly staff

Simplicity of arrival and departure - no fuss.

Reception desk area could be more welcoming and less boring.

Stay at the premier inn at regular times like it very much everything you would expect and more from a well run well thought out hotel , well done premier inn !

Close to work, good breakfast

I was on nightshift and was given a room next to the maids cleaning cupboard