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Newest reviews for Premier Inn Durham (Newton Aycliffe)

  • Carole
      United Kingdom
    11 August 2014

    Cleanliness, quality of room.

    None of note.

    10

  • Christopher
      United Kingdom
    7 August 2014

    overall a very pleasant stay

    service in restaurant a bit slow , décor a little tired

    9.2

  • Margaret
      United Kingdom
    15 July 2014

    All staff including housekeeping and reception could not have been more helpful or pleasant. It was a really pleasant stay even though only one night .would definately stay again

    10

  • Ian
      United Kingdom
    8 July 2014

    Clean room and bathroom.

    Nothing

    7.9

  • Marion
      United Kingdom
    29 June 2014

    Staff very helpful and accommodating, nothing too much trouble.

    Nothing.

    9.6

  • Hugh
      United Kingdom
    24 June 2014

    Can always depend on Premier Inn to provide consistant standard of quality and value

    Location is a bit isolated, but fine for a night stop-over.

    8.3

  • Tony
      United Kingdom
    20 June 2014

    friendly and helpful staff, very clean and comfortable room Tony Newcastle

    8.3

  • Anonymous
      Australia
    16 June 2014

    Food at adjoining pub was very poor.

    7.5

  • David
      United Kingdom
    14 June 2014

    very clean and the hotel staff very nice and helpfull

    the pub was not as clean the table could do with a good clean. food was ok breakfast was very good

    7.5

  • Gabriel
      United Kingdom
    7 June 2014

    Friendly staff.

    7.9

  • John
      United Kingdom
    15 May 2014

    Staff were very helpful and friendly

    10

  • Victor
      United Kingdom
    10 May 2014

    Comfy, quiet, clean, ideal location for me. Very helpful staff at Reception. Best price in the area.

    Wifi broke down almost all my stay.. Restaurant disorganised - I left on two occasions without ordering because staff let people jump the queue at the bar.

    9.2

  • Paula
      United Kingdom
    6 May 2014

    We really enjoy staying here the staff are polite and friendly nothing is a problem we have stayed a few times and have loved it every time

    10

  • Roland
      United Kingdom
    27 April 2014

    We arrived later than expected , cold & wet but were greeted in a warm reception by a very friendly helpful young lady. The room was warm & clean, the lighting was reasonable ( many places it is poor) & we were very comfortable

    Would have liked a second easy chair & possibly a bright centre ceiling light

    9.2

  • Steven
      United Kingdom
    19 April 2014

    So friendly and helpful staff. Breakfast freshly cooked and great choice.

    Shower in bath. Needs shower seperate for less able

    8.8

  • Teresa
      United Kingdom
    15 April 2014

    Room was big and airy, there was a bath which was much needed to ease my back after a poor night's sleep. Breakfast was very nice and plenty of choice too. The hotel were very good re my lack of a good night's sleep and said that they could provide matress toppers so I would re book with them again. So if you have a bad back too then ask for one to geta good nigh't sleep :-)

    Bed was very uncomfortable hence the low rating. But the guarantee was honoured so I had a full refund.

    7.9

  • Leanne
      United Kingdom
    14 March 2014

    Very friendly staff and good room.

    9.6

  • Anthony
      United Kingdom
    12 March 2014

    Location on main road good for travelling Gretna Green pub offered good meal deals

    7.9

  • Claudiu
      United Kingdom
    11 March 2014

    Like in tv

    No objections

    8.8

  • Anonymous
      United Kingdom
    26 February 2014

    Hotel was easy to find, and ideally located for the plans we had. Staff were friendly and helpful. Food was good - freshly cooked to order, and portion sizes were more than adequate! Room was clean and relatively comfortable.

    While room was clean and comfortable, it was cold and heating was difficult to alter. Road noise was surprisingly loud considering hotel is set back from the road. Not keen on pillows supplied, none of which gave sufficient head/neck support. Would have liked an "easy" chair to sit on for TV watching or general comfort while reading. No way in-room of contacting reception staff if assistance needed.

    7.9

  • Brian
      United Kingdom
    26 February 2014

    lovely friendly, helpful receptionist

    Our room appeared to have been prepared for a single booking. One bath towel, little milk and coffee. Lack of wifi, wanted to check directions out. System was rebooted but still did not work!

    9.2

  • Anonymous
      United Kingdom
    25 February 2014

    Staff were excellent

    10

  • Lois
      United Kingdom
    22 February 2014

    Reception staff were so helpful and gave us extra tea/milks at checking in. Meals were average pub fare but the breakfast was excellent, as much as we could eat.

    Room was a bit on the cold side and it was not until we were leaving that we spotted the thermostat!

    7.9

  • Brian
      United Kingdom
    17 January 2014

    could have done with larger bed

    8.8

  • Sally
      United Kingdom
    16 January 2014

    The staff couldn't do enough for you, they were excellent.

    The bed was supposed to offer you a great nights sleep but I found it to be too hard and the staff couldn't find their mattress topper to soften it.

    8.8

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