Days Inn Durham  

Confident helpful staff were flexible to our requirements.

Nothing; if you are asking for improvements, the carpet in room no 6 could do with replacing, but everything works and is clean and comfortable.

When we arrived our room only had a bed for us and not our child. It was very basic, no toiletries in the bathroom and the bed was awful. We fell into the middle where the mattress was so poor and only had one pillow that was so lumpy! Hence we had a terrible nights sleep.

Receptionist was incredibly friendly and helpful. Met with a smile, efficient and helpful. The room was warm and well equipped and I would definitely recommend this hotel.

Nothing !

The WiFi and Hot Water, Helpful and accomodating staff

The musky smell, the mouldy carpets the beds the dirty chairs in the room the broken and old bathroom counter. The place needs and overhaul....it is grimmy!!!!!!..and NOT FIT FOR HUMANS......!!!!!!!!!!!!... regretted my booking there.

Denise on Reception was Brilliant.....Helped me a lot

Rooms a bit run down

Good price, comfortable and good position. Nice country outlook.

Food available in adjacent service area. I drove into Durham for dinner.

The hotel was clean and welcoming, the staff were friendly and helpful.

Other guests where noisy when returning to rooms at 2 a.m. the corridor fire doors made a big noise when closed disturbing my family. Not hotels fault just thoughtless people!!

Location is very close to the a1. Good for commuting

1. Hotels postcode does not match its exact location. 2. Badly signposted from the entrance to the service station. 3. I was allocated a disabled twin room after booking a double room; then, watched a VERY elderly woman walk all the way to the end of the corridoor to her room. 4. Room was generally poor. 5. Window seal was poor letting in lots of road noise.

warmth convenience price location

Pillows not very comfortable too soft

Staff very friendly and helpfull with any thing we asked about.

Pillows to soft Sound proofing between rooms very poor. The building seemed a little out of date, but still acceptable

Pt is looking a little careworn

Basic book clean and quiet room.

Cheerful & polite staff even at midnight when I arrived! Beds were comfortable & room was fine for one night with everything I might need ... even extra coffee stuff in reception (...even expensive hotels can be tight on the milk side of things!!)

The rooms were not that clean ... specifically the carpets were dirty and didn't encourage walking around in bare feet! The hotel might also want to think about housing female visitors travelling on their own on the second floor (not the ground floor ... or in a room with an adjoining room door!) ... this would have made me feel much safer during my stay.

Cheap and available. Free wifi though had to register for marketing to get it... dont know how much I will regret that yet!

Worn out looking room, bedside table surface was literally peeling off. The previous two nights we were at the Bannatyne nearby at the same price - Bannatyne much better value

The welcom and friendly staff nothing was a problem to them

Nothing disliked

Value for money, clean and basic which is all we wanted. A little noise from the motorway but not enough to disturb us. Receptionist, young lad, was excellent. Booked our taxi and suggested where to eat in town etc.

Nowhere to eat in the hotel. The service station next door was typical motorway prices. It was a little further from the town centre in a taxi than the website says it is. £11 to get to Durham and £13 return after 11pm.

Budget price, so I didn't expect luxury. However, was very smart and comfortable. No issues with the room at all. Staff were really friendly and polite, certainly gave the impression that they could not do enough to help...really made a difference.

Nothing, was fine.

Quality Rooms free Wifi. Receiption staff all friendly with special attention to Mr. Craig. He is very friendly and even helped me to deactive my sim card with O2 when I forgot my phone in taxi and even advised on how to use icloud to find it#! Also allowed me to use their Laundry facilities for free. Its great quality hotel and is next to 24 hrs service area where food etc is available

Clean and warm

Poor bathroom and very inadequate shower

Excellent helpful staff. Spacious room with comfortable beds

Everything except the lack of an elevator

Only stairs to the top floor.

Comfortable and affordable

Days Inn advertise continental breakfst as part of stay but not available at this site.

Very helpful staff, although outside city very easy to get in only one junction from Durham and there was a park and ride close by, easy to find way back to hotel, would stay again

just a nice place to stay very quiet, did have problems getting mobile signal and you are stuck for choice for food, but the service station is open 24 hours so as long as you do not mind paying their prices you will be ok

Staff very helpful. Easy access from main road. Clean and tidy

The people at reception were very helpful; changed the room for me and gave me one on the less noisy side. free internet was a main incentive; room was spacious; price was good.

location - too far from Durham, so too much money spent on taxi, since there seemed not to be public transportation (if there is, it should be advertized); the location so close to the freeway resulted in noisy room (but the receptionist kindly changed the room for us, which made it less noisy, but still noisy) Maybe it was because of the last minute request, but the bathroom's toilet was dirty when I arrived; there was also a rag left on the floor the next day after cleaning; overall it gave an impression of superficial and possibly unhealthy cleaning. I do not know if that reflects a pattern or an unfortunate circumstance the lamps by the bed were set in a way that one could not read if the other needed to sleep (both lamps in the centers of the beds, and both tuning on with the same switch and glaring into people eyes)