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Newest reviews for Premier Inn East Midlands Airport

  • Anonymous
      United Kingdom
    August 29, 2014

    friendly staff

    bar area not big enough

    9.2

  • Dave
      United Kingdom
    August 26, 2014

    The hotel had a clean and modern look

    My room smelt like someone had just done had a poo a minute before I walked in. My "family room" consisted of a double bed and two singles all pushed up against each other. To get out of bed I had to shuffle to the bottom end. Booked a table for 8pm ordered at 8.15pm food arrived at 10.30pm

    5

  • Kevin
      United Kingdom
    August 19, 2014

    Duvets too heavy, need to be summer tog.

    7.9

  • Jeff
      United Kingdom
    August 15, 2014

    It was close to the meeting

    Noisey floors above my room keeped waking me and my son up think they need looking at thanks

    5

  • Steven
      United Kingdom
    August 15, 2014

    Very friendly and helpful staff,hotel was very clean

    Bed was very uncomfortable

    7.1

  • Anonymous
      United Kingdom
    August 8, 2014

    You know what you will get when you stay at a premier inn - comfy bed, clean room and friendly staff.

    8.8

  • Antony
      United Kingdom
    August 5, 2014

    Breakfast was delicious. Double bed was very comfortable. Very quiet room. Blackout curtains were very effective. Staff were friendly.

    The air con unit in our room stopped working every few hours through the night and needed to be drained, not great in a very hot room, with small children, very disruptive!! The first time a staff member came after 20 mins to drain it at 10pm, then at 3am my husband had to do it! Kids beds were a bit hard! No phone in room meant hubby had to go to reception to report problem!

    6.7

  • Sandra
      United Kingdom
    August 4, 2014

    Really good sized family room. Staff were friendly and helpful

    Bar and restaurant area were very crowded and only one person appeared to be serving at the bar

    7.5

  • Frank
      United Kingdom
    August 3, 2014

    Nice welcome and all staff very keen to please. The current meal deal that includes dinner plus full breakfast and a drink is great value and the food is good and well presented. Service levels are high.

    Despite so many staff in the restaurant for dinner there seemed to be a lack of communication with the kitchen resulting in a difference between what was ordered and what was served. A case perhaps of too many cooks. Things would work better if the same person handled ones order / served your food and checked on things instead of one being asked the same question by three different people.

    7.9

  • Karen
      United States of America
    July 31, 2014

    Look of room and quiet signs

    Air conditioning dripped all night and made a lot of noise switching off every 3 mins ! It wasn't on auto either it was on constant 21degrees.

    10

  • John
      United Kingdom
    July 31, 2014

    We began our holiday with 1 night in Dublin and 5 NIGHTS in East Midlands. The staff were all extremely friendly and helpful and the food was excellent and very good value for money in East Midlands and Dublin. The room in Dublin had two double beds and felt beautiful and spacious.

    As we were staying five nights with two children in East Midlands the room we received appeared to be suitable for two adults and one child. This was room 16 with a double bed and a single bed, however another single type bed was squeezed between the existing 2 beds and it left little room for movement which was disappointing.

    8.8

  • Miguel
      Portugal
    July 30, 2014

    Wasn't allowed to cancel despite only being able to spend 1.5 hours in hotel.

    7.1

  • Anonymous
      United Kingdom
    July 27, 2014

    Everything staff are wonderful

    Small gripe smokers outside close to windows of rooms and can be smelt in rooms close by

    10

  • Derek
      United Kingdom
    July 27, 2014

    Room and food

    Nothing

    9.6

  • Anonymous
      Switzerland
    July 25, 2014

    Staff at desk and in restaurant were absolutely brilliant .

    Air conditioner wasn't working , on a very hot night - 25 degrees plus .

    9.2

  • Paul
      United Kingdom
    July 18, 2014

    the professionalism and friendliness of the staff from receptionist to chef and waitress.

    what was not to like ?nothing i can remember.

    9.2

  • Michael
      United Kingdom
    July 8, 2014

    All of the experience, nice and clean and fresh, everything we needed was there for this visit.

    8.8

  • Denise
      United Kingdom
    July 8, 2014

    Lower beds - rather high nad difficult to get on with short legs..... compaired to other premier inn beds -regualr user and first time this has occured and first and only problem.

    7.5

  • Anonymous
      Ireland
    July 7, 2014

    This is my second or third time to stay at a Premier Inn and I have found them great value for money. They are spotlessly clean and really comfortable. Also, we arrived around 8.00 p.m. and were delighted that there was a restaurant still open with good, reasonably priced food and offering a good selection. I would definitely recommend The Premier Inn to anyone.

    7.9

  • Peter
      United Kingdom
    July 4, 2014

    Firstly helpful down to earth staff. All very genuinely friendly without being over the top.

    Nothing

    10

  • David
      United Kingdom
    July 2, 2014

    HELPFUL STAFF NOTHING TOO MUCH TROUBLE LIVED UP TO GOOD NIGHT SLEEP GUARENTEE

    AIR CON DIDNT WORK, HAD TO CHANGE ROOMS 1.30 AM. 2ND ROOM NOISY ABOVE AND WOKEN EARLY RE NOISE ABOVE SHAVER SOCKET DIDNT WORK

    7.1

  • Anonymous
      United Kingdom
    July 2, 2014

    Evening meal and breakfast was really delightful. Excellent proportions.

    7.9

  • Stewart
      United Kingdom
    June 29, 2014

    Breakfast was freshly cooked and fantastic value.The staff were polite and cheerful.

    Nothing,did what it said on the tin

    8.8

  • Anonymous
      United Kingdom
    June 24, 2014

    Breakfast choice comfy bed ease of access to airport

    wait for breakfast hot food order

    9.6

  • Paul
      United Kingdom
    June 22, 2014

    Friendly staff. Very welcoming. Would use again

    Nothing

    8.8

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