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Maritime Avenue, Hartlepool Marina, Hartlepool, TS24 0XZ, United Kingdom – Show map
Excellent location — rated 9.1/10! (score from 146 reviews)
Rated by guests after their stay at Premier Inn Hartlepool Marina.
|Twin Room - Disability Access|
|Quad Room (2 Adults & 2 Children)||
|Family Room (2 Adults + 2 Children)||
|Family Room (2 Adults + 1 Child)||
|Double Room with Two Double Beds (2 Adults + 2 Children)||
|Single Room - Disability Access|
|Triple Room (2 Adults + 1 Child)||
|Double Room - Disability Access|
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8 properties in Hartlepool
Including hotels, apartments, villas and more.
146 verified reviews
They speak your language!
Premier Inn Hartlepool Marina's staff speak: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is possible on site (reservation is not needed).
24-hour front desk
Newspapers, Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 15 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Based on 146 reviews
Value for money
Show reviews from:
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Just a mile from Hartlepool’s picturesque Marina and Quay, Best Western Grand Hotel offers spacious rooms, free parking and free Wi-Fi. There is also an Italian restaurant and stylish bar.
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The Douglas Hotel is just a 5-minute walk from Hartlepool’s Middleton Grange Shopping Centre and around 1 mile from the town’s Historic Quay.
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Situated in Wolviston, between Middlesbrough and Hartlepool, this Premier Inn offers has an on-site carvery restaurant, free parking and rooms with luxury power showers.
Score from 162 reviews Fabulous
Staff friendly nice clean rooms, only downside was didn't have a hairdryer! But the comfy bed made up for this! Would visit again
been woken by fire alarm 5am
Everything apart from unable a WiFi or Internet connection in or room
Unable to get WiFi or Internet connection
What you see on the advert is spot on,
The steak and ale pie at brewers fare which had no meat in it at all and was tasteless
I liked all of the above. and would happily stay again.
cleanliness and comfort
Having to get out of the very comfy bed in a morning.
Everything,it was gorgeous ,clean,sizeable,comfortable and the staff were brilliant!
The bar closing at 12
The bathroom has been refurbished and was lovely. Staff were friendly and helpful.
Carpets and reception are a bit tired and therefore didn't feel as welcoming as it actually was.
Polite friendly staff. Good catering and pub facilities. Spotless clean room and hotel
bed Friendly staff
annoying seagulls (near the marina) Noisy Aircon unit Building work (wasn't told) Poor food choices Long wait at pub for food
I had arrived un be known I had a fall the night before, I was greeted with comfort and when I could not open the door the manager opened it for me, I explained what had happened and he organised me the directions for the walk in centre and said to go now so wont be busy on a Friday night but would be on the Saturday and if I was in that much pain, which I did and found out after xray that I broke my elbow!! they made sure I was comfortable always chatting to me and making sure what ever I needed they supplied. Fantastic customer service, I should know because I have worked for multi billion pound companies as a personal customer relations manager and I am due to go to Dubai in a couple of weeks to work. 5 stars for theses colleagues! manager- John, reception- stevan and reception in training shaun. so thank you. I have not been able to thank also from your Maidstone premier inn London road, who really needs to be promoted is Scott he is 1 under assistant manager and if I could head hunt him I would if I was staying in England he runs and keeps everything to perfect timimgs and the colleagues that are under him respect and will do everything and more to please, this young chap is one for the furture I should know I have coached and supported many like him that have gone on to be working in thehead offices of many companys. Kind regards David Barker.
The location is excellent, and staff friendly and welcoming.
Newly refurbished, friendly staff.
Having to pay for wifi.
The rooms were new, they were like executive rooms in a 4 star hotel. The bed was so comfy I almost never made it to my meeting the next day !
Room size, comfort of bed, coffee and tea making facilities, bathroom, quietness.
No hairdryer supplied but you could get one from reception
Premier's refurbished hotels all seem to feature unbelievably comfortable beds. (Let's hope their national modernisation programme progresses as fast as possible.) Hartlepool Marina is a good example, and the Hotel's position on the Marina is superb.
Comfortable room, good location, good breakfast. On arraival we were greeted by the reception staff who were excellent and gave us lots of info about where we were and the facilities. They also helped us to book a local taxi which were also very good. we will be using the hotel again.
whats not to like.
Staff was very friendly and always helped us out. To order taxis or suggest places to eat. The restaurant next door was very good food.
The pillows, mattress, beautiful upgraded room, quietness, cleanliness and general upmarket look.
requested a room looking out on to carpark - even rang day before and spoke to steve to make sure it was ok as I had a puppy in the car. The girl on reception said requests are never guaranteed - well I made the booking months ago so I think I could have been considered. Anyway all turned out ok. - but spoiled the visit a bit.
location bed bathroom
lack of a number of basic items which are standard in most hotels in this price range such as kleenex,soap body lotion and shampoo (which was supposed to be included but I was unable to find).
Cleanliness very quite nice bar with good food location at marina
cost of wifi
Everything about premier Hartlepool is very good.
Children running around in Restaurant, during evening meal time.
3rd visit with grandchildren, This speaks for itself .
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