Premier Inn Liverpool North  

The description on the website was incorrect. It stated that this hotel was less than 5 mins walk to Lime St Station. This is not the case. It is a 15 min taxi ride. I showed the reception staff. Since returning home they now deny this.The changed the wording after I pointed it out to them. I am very disappointed with the service.

Location was good for the trip we did

Hot water was off in morning (sunday) it seem they have had new boiler fitted and this was probably the problem not much they can do at 7am on a sunday!

Very helpful staff member we dealt with - don't know her name but she was just back off maternity leave. Also the gentleman who came and got our TV working was very helpful. Staff in adjacent restaurant were also extremely nice and helpful at breakfast which was VFM.

TV in room was very small & charges for wifi. Wifi connection wasn't great and had to keep resetting it. We stayed following nights in a different facility and wifi was free and included breakfast - all for same price as Premiere Inn

been here a few times and the staff are fab they helped me out big time when my son was ill, will use again

The value for room and breakfast and the comfort fact too

Only one little niggle I would have liked a hand rail to get in and out of the shower. But other than that no complaints

I actually wanted premier inn ormskirk road but, unfortunately it was fully booked for the grand national, however, Liverpool north was very accommodating as I am disabled and hadn't requested a disabled room, when I arrived the staff found me something very suitable and they did it without fuss.

Staff were great

Bed was to soft

Convenient for the racecourse; decent sized rooms

Not much to do in the area, Beefeater next door is OK for an evening. Some traffic noise and some noisy guetsts too. Poor VFM.

The location of the hotel to where we were going at the weekend, Aintree race course, the hotel was ideally situated and getting a taxi to this destination was also easy. The staff were very helpful specially Ruth the waitress in the restaurant. Also the bar staff and the reception staff.

Not a very varied menu, a Harvester type menu would have been better, although the breakfast menu (self-service) was good, but could have been hotter.

We were able to check in earlier than we was supposed to.

We were given a disabled access room which was not a problem but the bed was very low felt as if we were sleeping on the floor, some of the bathroom tiles had black fungus on them?

Closeness to family and friends. Access to main routes into city centre and from the airport.

Nothing

Easy road access Painless check-in and check-out OK parking Bar and eating facilities adjacent

Over-priced Overall low hotel standard Worn down bar and eating facilities Simple breakfast menu

Great stay but the bed was too soft and needed replacing. Friendly and very helpful staff

The bed was very uncomfortable

Polite and welcoming reception and housekeeping staff

Dirty toilet seat and floor, lack of sufficient towels for two people The most uncomfortable bed I have ever slept in Rude waitress at breakfast who aggressively demanded if we had come in to use the toilets in front of other seated guests. She then complained when we asked to sit with friends, moaning that the table was not set from the previous customers. Cutlery was dirty. Nor did she inform us of where and how to serve ourselves breakfast. Cooked breakfast - cold plates and nowhere to place bain-marie covers whilst serving self.

staff went extra mile to accommodate our needs

Clean comfortable room

Nice level of standards relating to decor and bedding and bathroom etc. The staff are eager to please and friendly. The adjoining pub was warm and welcoming.

Our room on arrival was freezing and didn't warm up for the 2 hours we were in it prior to our evening out. In fact we had to get under the bedclothes to keep warm. We mentioned it to the reception staff however on our way out and when we came in after midnight, it had warmed up a treat.

Adjoining restaurant is very good and offers great family-friendly atmosphere.

Friendly staff and clean accomodation. Bed was very comfortable.

Traffic noise was high.

Nice bed, good food, nice room. Clean and quiet.

No shampoo in shower, Brick wall in front of window.

Friendly staff, close to city center, clean and large rooms, beef eater restaurant next door.

Clean. Friendly and helpfull staff. Restaurant nearby. Tea and coffe facilities

Loud party guests.Stairs

the room was clean and the beds were comfortable what more could you ask for!

It was easy to find off the motorway and convient for the purpose of our stay.

Easy to find. Convenient location but ...(**) Comfortable bed Good security Helpful staff

Price - £58 for a double room for 1 night with no breakfast. Location, convenient but local facilities poor. Tied to 1 pub/restaurant only, which closes at normal hours. Hotel guests cannot have late drinks, or take to rooms. No 'smoking' rooms'. Location, convenient for the purpose we were staying but Switch Island traffic is a major problem. Unable to choose room on website, which resulted in the longest walk to the room/ front door. Insuffiucient tea/coffee/milk in rooms. No cafe facilities locally.