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Premier Inn London County Hall
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When would you like to stay at the Premier Inn London County Hall?
Top
Based on
194
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Lucy
Young couple
southsea,
United Kingdom
December 15, 2009
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centrally located in london, was clean, staff were friendly |
10 |
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Anonymous
Young couple
United Kingdom
December 12, 2009
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Good location for sightseeing. New check in service is excellent and saves queues that we have experienced previously The beds and pillows were not very comfortable and the stiff fire door to the bathroom was quite noisy when using in the night |
9 |
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Catherine
With friends
ARCO,
Italy
December 9, 2009
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The staff were so kind and patient and never got annoyed. They were extremely helpful with every request. The automated check in system. Despite writing to the hotel to tell them to let my colleague into the room as I was arriving 4 hours late, they would not let her into the room as I had booked with my credit card. I arrived late as I first went to visit my father in hospital. Had I known about the automated check-in system I would have warned my colleague not to go so early. |
7.5 |
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Anonymous
Young couple
United Kingdom
December 5, 2009
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The staff was nice and helpful. The breakfast was a plus It took to long to have a drink in the evening as the barista was not available |
8.5 |
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Anonymous
Solo traveller
United Kingdom
November 30, 2009
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Excellent location, right next to London Eye and excellent transport connections. Hotel is exceptionally clean and comfortable. A guaranteed good nights rest. Would recommend to others and be happy to stay again. |
9.5 |
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Anonymous
Solo traveller
Ireland
November 30, 2009
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the automated check in is a pain in ass. |
5.5 |
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D
Solo traveller
Keighley,
United Kingdom
November 30, 2009
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Very spacious and comfortable accomodation with a very high standard of cleanliness and staff attention with an excellent value restaurant in a top location. A relatively minor complaint: the automatic check in did not work because of some syntax problem that staff alleged arose from the way booking.com enter information. It is in any case an impersonal introduction that is a good alternative for those in a hurry but should not be the primary means of registration. |
9.5 |
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Catherine
With friends
Nottingham,
United Kingdom
November 29, 2009
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Great location |
7 |
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Anonymous
Mature couple
United Kingdom
November 26, 2009
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Comfort of beds and bedding. Heating also very efficient Lifts were a problem on several occasions and broke down or played up we were on the top floor 6 and the fans on the roof were very noisy. The bathroom fan never went off and we had to wear ear plugs |
9.5 |
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Orla
With friends
Exeter,
United Kingdom
November 25, 2009
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The beds were super comfortable and the room really spacious and clean. The breakfast was excellent with a good range of food and drinks. It took nearly 30 minutes to activate the safe as the computer system broke down. There is also an extra charge for use of the safe. (£1.50 per day) |
8 |
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Jenny
Young couple
Ipswich,
United Kingdom
November 24, 2009
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The staff were pleasant, the hotel and breakfast was excellent |
9.5 |
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Clarinda
Young couple
Boliqueime, Algarve,
Portugal
November 24, 2009
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The location is excellent and our room was larger than we needed. We were only there for one night so saw nothing of the hotel apart from the lobby and the room. If we had been there with children, we would have tried the breakfast. Next time. There was no sign to the hotel from the Southbank, so we went the long way round. It would have been nice to have had more than 2 teabags, so we cd have one for breakfast. On arrival we tried to check in using the screens, but as had booked online, did not have the applicable reference number. Staff however were friendly. |
8 |
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Anonymous
Mature couple
United Kingdom
November 23, 2009
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Staff were superb, helpful and friendly. Roon was clean and very comfortable indeed. We requested a quiet room, and they had a note of that and made sure we got one. This really was an excellent hotel. Bath sides were very (unusually) high, and the bath was very slippery (no rubber mat either). This was actually quite dangerous (My husband had to lend me his arm to get in and out, which he would not normally have to do). The bed was also awfully high. Maybe the room was designed by giants! |
9.5 |
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David
Solo traveller
manchester,
United Kingdom
November 20, 2009
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I would have liked a tablet of soap no such items in room |
9 |
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Austin
Mature couple
Whitley Bay,
United Kingdom
November 19, 2009
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Room basic, clean, comfortable. Good bathroom. Excellent breakfast with no waiting. Dinner good. Staff invariably very pleasant and helpful. for a central London hotel this was very good value for money. |
8.5 |
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Anonymous
Young couple
United Kingdom
November 18, 2009
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Location was good for getting around. Cleaning staff that we saw around the building were pleasant and polite and always had a "hello" or "good morning" Only had dealings with reception staff on arrival and girl not friendly or welcoming. |
6 |
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Linda
Mature couple
lancaster,
United States of America
November 14, 2009
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The room was spacious and very clean and comfortable. Bed was great and bedding was fresh and cozy. |
9.5 |
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Suzanne
Mature couple
Bridport, Dorset,
United Kingdom
November 14, 2009
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We had a problem with a facility in our room,which although late in the eveni ng was eventually sorted but the staff were polite very obliging always happy to help and smiled at you which I think is one of the most important things in a hotel |
9 |
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Heather
Solo traveller
Lake Tabourie NSW,
Australia
November 14, 2009
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The friendly staff - the recently renovated room in which I stayed. Very quiet. A wonderful breakfast area. The telephone system. UK friends and family in Australia were unable to get to the Reception in order to be transferred to me in my room. |
9.5 |
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Richard
Solo traveller
Cleethorpes,
United Kingdom
November 13, 2009
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The room was clean, fresh and well maintained. |
6.5 |
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Isabelle
Mature couple
Karlsruhe,
Germany
November 12, 2009
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Highly reccomended! The location - so central and convenient. Quiet, traffic free road, but right in the heart of the city. The room-- very spacious, newly refurbished, clean, great bed, spotless bathroom with good size bath, totally preaceful, fantastic views along the Thames, especially at night. I could move permanently into that room! Staff were helpful and efficient.We didn't eat in the restaurant, but it looked good. Because of the refurbishments, the reception area was undergoing work and was always congested. However, it did not trouble us in our room. |
9 |
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Ichiro
Family with older children
Zaventem,
Belgium
November 11, 2009
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Price was very reasonable. Very good location. |
9.5 |
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John
Mature couple
carraigtwohill,
Ireland
November 10, 2009
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excelent location, attentive friendly staff, good value |
10 |
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Pier
Young couple
Siror,Trento,
Italy
November 10, 2009
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location and quality of hotel plus service external noise early in the morning from rubbish collection truck |
9.5 |
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Michael
Young couple
polegate,
United Kingdom
November 10, 2009
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we really liked this hotel, very close to the tube, very clean and warm and the breakfast was lovely. the staff were very helpful and you can leave your luggage there after checkout so you enjoy a day out without lugging it about |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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