Premier Inn London County Hall  

Staff Very helpful

Very difficult to get luggage up step - no ramp

Absolutely immaculate property which is most important. Excellent location. Huge rooms. Fabulous restaurant. Great value for stay and food. Couldn't be happier.

Understaffed bar restaurant area in the evening. Very busy area one employee.

Great position, fabulous breakfasts, room good, helpful polite staff.

Liked everything

Fire alarm on May 9

good location reasonable price

No bar soap??No facecloths to wash with???

Security Number of lifts ( didn't have to wait very long) Pleasant room and bathroom Central location

Slightly cramped circulation space in the Breakfast Room giving rise to potential awkward/ dangerous collisions between people carrying not drinks and food

Location excellent above all Very helpful staff, nothing was too much trouble

fire alarm went off one evening and everyonehad to evacuate, it was a very long and winding walk for us on 6th floor to get to emergency stairwell! Glad it wasn't a real emergency! Apparently the hotel down the road had caused the problem???

The location is great, the staff very helpfull and always smiling, the breakfast is very good. I strongly recomend.

Nothing

convenient for site sightseeing, staff friendly & helpful.

I requested a room with a view as the weekend was for my husband's special birthday treat, the lady that booked us in said we had a nice room, the room was on the 3rd floor, overlooking All Bar One which at 8am both mornings the bottles bins were being emptied x 3, and no view of the London Eye !!!

Comfortable bed. Great location.

Rooms like dormitories. Bathroom light stayed on all night. No shower - only a bathtub. Still seemed like a lot of money for a very modest place.

Great location,good stuff,good price

None

Staff was great. Location was great.

Automated check in. Staff had to help. If the staff has to help why not just communicate with them. It's more personalized and with your staff, more pleasant.

Really liked the staff....very courteous, efficient and genuine. Good atmosphere ......demonstrating excellent staff team work

Loved the location, the comfort of the room, the breakfast, the efficiency and friendliness of staff.

Great location. Very clean. For London, good value for price.

A bit impersonal, but chain hotels are like that.

1. Really good breakfast 2.very comfortable room (at least for 3 people) 3. nice staff 4. great location

1. They did transfer us on arriving night to another premier inn hotel (for 1 night), which at 1am was really very unpleasent

Very Friendly Staff, Very clean and fresh Very good service Delicious food

Nothing to report

The staff, their positive attitude, their obvious good training, the permanent feeling that they'd do anything to make your stay even better: good food, and of course that good night's sleep, with room aircon that really works!

Nothing negative to report!

Perfect location, helpful staff, clean.

A bit limited choice on breakfast but for a short stay is fine.

The lady that checked us in was amazing

The man from the valet service was rude he lied and spoilt my trip

Great central location and great breakfast

Very poor internet access- incredibly slow

Great location. Big and very clean room. Reach English breakfast. Kind restaurant staff. Nice neighborhood.

Location is great. hotel is not very clean and courteous, but friendly and very helpful staff. Room was a normal size. Great location, street level, a great plus for baggage handling.

everything requiring payment, no slippers and bath-robe in the room

Location excellant

every thing

no black pudding at breakfast!!