눉The only bad thing about our stay was that for the two days we were there the DLR trains were on strike, so weren't running. We'd stayed for the u2 concert so we'd got this hotel because it was near to the o2 arena, and right near a tube we could get straight there. Because the DLR trains were down, it made getting places not as easy, and we had to walk to find bus stops or get a taxi to the 02, to then get other tubes to other places. This was nothing to do with the hotel though, as the staff were very helpful to give other travel options and directions or numbers you needed.
눇I thought the room and the hotel in general was very clean and tidy. We hadn't paid for breakfast, but there was a restaurant within the hotel that we ate at one night, and we got given the option to get a deal for 3 courses for 26.99 each, that included a free drink, and a free breakfast in the morning! Food was great, plenty of things to chose from! & breakfast was help yourself to as much as you want! They had hot drinks, cold juices, croissants, muffins, full English items, yoghurts, fruits, granola and cereals, and toast. The staff were brilliant! Very polite and could have a joke with you. They were extremely helpful, as when we stayed the DLR train lines were down, and they gave advice about local busses, rang taxis for you, and we're happy to give you directions to anywhere you wanted to go! For our room we got given two card keys for the two of us to use, after a couple of times of using them they both stopped working, and they were very quick to re-activate them, no problems.