Premier Inn London Kensington Olympia

The facility was very clean and modern, the staff was friendly and helpful, and the hotel was located in a convenient, safe neighborhood close to the Underground.

The price charged upon arrival was higher than what I booked over the Internet, and the lift was out of order for the weekend, causing us to have to climb 4 flights of stairs to get to our room.

Excellent location of the hotel, close to a tube station and restaurants. The staff was friendly and helpful. The room was not very big, but it was clean and quiet; the bed had a very comfortable mattress. We could adjust the heating our selves. We also appreciated the presence of a water heater (packets of tea, coffee and sugar were also provided).

At these prices, I would have expected breakfast to be included in the room price, or at least have wireless internet available free of charge. The room was a little isolated and dark; the wall we could see out the window made it a little depressing. But nobody spends a lot of time inside a hotel room while in London. Towels were changed every single day, even though we left them on the racks in order to avoid the waste of time and water. But for some people, this could be considered a plus.

fine for short stays, expensive for room only

breakfast not included

The staff were friendly and very willing to help. The prices for food and drink were reasonable for London and not far from the tube. We would recommend to anyone to stay here. The security was excellent with using your key to get in after 10pm and to use lift and to access the corridors to our rooms was a great idea.

Bed was to hard for us.

the hotel was very comfortable and clean. it was very close to the underground which made it ideal for sightseeing and shopping. I will definately stay in the hotel again and have no difficulty in recommending it to other travellers.

Great value and quiet location with easy access to the underground. Room was clean, modern and very well appointed.

Room slightly on the small size but adequate.No printer for computers. No residents bar. Staff inexperienced but friendly enough.

I didn't think that Premier Inns could actually match their high profile TV advertsisng but they do - the staff were incredibly helpful and friendly, the rooms immaculate and the optional breakfast great value.

The exceptional staff, the breakfast and the quiet rooms

Maybe a better layout of the breakfast area, the toaster was taking too much time, which caused a bottleneck.

Staff very friendly and helpful. Hotel in a good location for getting from Heathrow and into other parts of London (Earl's Court station). Value for price very good for London

We asked for a quiet room but were given one on the front where traffic flows all night. But they moved us the next night with no problem.

Nice and relatively spacious room, good shower, well equipped. Good value for money.

The staff were very friendly and the closeness to the tube was great. We found that it provided everything we needed in a London hotel in that it was comfortable clean and close. Great value compared to so many others.

The staff were very friendly. The hotel was clean. Breakfast was very relaxed with a decent food selection on offer. An excellent location for visiting a number of tourist attractions with Earl's Court tube station only a few hundred yards away.