Premier Inn Manchester City Centre (Portland Street)  

I asked for a seaview, but was dissapointed not to get one. Oh well!

The size of it.

Met expected standards of Premier Inns which I tend to use when staying in city locations. Good site, comfortable, very helpful staff and very acceptable menu and standards in restaurant.

Staff were excellent, Restaurant - Evening Meal & Breakfast - very good

The room was too hot and stuffy - air cond didnt drop below 22 despite operating as instructed

Most staff were very helpful offering useful information about the hotel and a brilliant Chinese that we tried out on Princess St. The rooms were comfortable and clean with minimal amount of noise from other guests. Breakfast facilities were brilliant and a lovely way to sart the day. Only areas for slight criticism are we were given confusing/wrong directions to Old Trafford however these were from a member of staff unfamiliar with Manchester so was forgivable. Secondly the pillows are to big and gave me terrible back/neck ache. Some variations in size need to be available. Other than that it was a good budget stay with a brilliant location!

The location was excellent Breakfast staff were cheerful friendly and efficient The bar staff were helpful a nice large room for four of us Breakfast was excellent value

There was a lot of noise all night from the street - it didn't look like there was double glazing which you really need in a city centre

Location

Movement to a non-personal approach

Room spacious and functional, bed comfortable, everything was clean. The extent of the evening menu surprised us and was very tasty. Good choice for breakfast.

Reception was impersonal (although the receptionist was very pleasant and helpful). People returning late at night/early hours were noisy and I was woken at least 5 times but this was not the fault of the hotel. Also noise from sirens from emergency services several times.

Very warm and cosy. Right in the heart of the city centre.

I appreciated the breakfast and its setting: the restaurant is pleasant, warm, well decorated, with big windows and a lovely view. The staff was very friendly and helpful.

The general decor (corridors, rooms), is rather anonymous: one could be anywhere - no connection with the city (ex. prints, posters in the room). We found very inconvenient the fact that it was not possible to open/close the room window without asking the staff. There was a far too strong, persistent, disturbing smell of home perfume in the corridors. The check-in area was not very welcoming: small and very airport-like.

Very comfortable bed and quiet room

Check in procedure was chaotic

Location

Noise at night from other guests

The hotel was clean, and the breakfast was good value.

The other residents were noisy with doors banging at early hours, there was a noise of dripping water, asume from a leaking gutter all night which didn't make for the best nights sleep.

Location and reasonably friendly, helpful staff.

Room we were given on arrival was not ready. So then we had to wait for a while for the next room (while receptionist dealt with a new bunch ic customers). The "double" room we were then allocated to had only one set of towels. On the second night we were forced to vacate the room because of a false smoke alarm. Avers very peaceful sleep. Regardless of the above, the hotel is overpriced given the extremely basic facilities it provides as breakfast and wifi come at an extra cost, for example. For just a little bit more per night one can sleep at more upmarket, centrally located hotels in Manchester.