Premier Inn Manchester City Centre (Portland Street)  

Great value for a hotel in such a good location. Great breakfast!

Try to get a room where the window faces in towards the central yard. Mine faced onto a narrow street, and I was woken at 4am by some yobbos arguing outside. Not the hotel's fault!

The staff were fabulous. Nothing was too much trouble fo them. They smiled and greeted us the whole time we were there. They couldn't have done anymore for us.

Nice spacious rooms, quiet, clean, comfy beds, location was good not far from the Opera house and good restaurants plus china town nearby - friendly staff, very good breakfast. Would stay here again.

Would be nice to have to comfy chairs as room was big enough

The rooms were a great size, clean and comfortable, the staff were excellent on arrival and Luis and Becky in the restuarant were brilliant.

The only critisisim I had was that the restaurant weas extremly warm during breakfast.

All aspects of the hotel were satisfactory

The staff at reception were very welcoming, polite, friendly and helpful. The breakfast was excellent and Pas the member of staff in charge was absolutely wonderful.

Chemical perfume smell in the corridors.

Paying for the car parking

Location

Paid £3 for wifi and it wouldn't work on the 2nd floor

Staff very friendly. Would recommend only if not facing street and no hen parties etc.

Too noisy!! Hardly slept.

Great central location and price. Large room.

breakfast was excelent. the staff also excellent. so was the girl in the bar on tuesday evening. she told us about wine offer etc.

a bit disappointed after staying at the prem in york. their restaurant served coffee and lunch and the manager was excellent.the reception areadid not inspire confidence!

We were highly satisfied with all aspects of our stay it was just what we wanted

There was a problem with payment we wanted to pay in cash. and were required to produce a passport. driving licence. or utility bill of which we had none. Having said that we were treated very well and the problem was sorted quite quickly. Some how this requirement needs to be highlighted better Than small print in terms and conditions. It was a birthday present given to us in cash, which we could not put in our bank account to pay by card,

central location, value for money with friendly staff

Staff were polite, friendly and helpful. The location was great for a city centre stay close to shops, restaurants and bars. The breakfast was excellent with a wide variety of options available served by a smiling and attentive staff.

The hotel is very basic in it's decor and look. It would be fine for a budget stay. However we paid 135 for a double room due to the busy week-end which I thought was a little high.

staff at customer service especially the Jamaican lady really superior, Melanie her is might be.

evening meal expensive

Staff very helpful Let us check in early after telling them I wasn't feeling well

Could not get any BBC channels on the TV and TV signal very poor. Mattress too hard

Safe secure environment Service excellent throughout hotel

Tv not reliable Restaurant food not good

Convenient location

I left luggage in storage on check-out because I was travelling back home late. When I came back both receptionists made me wait unnecessarily when I asked to retrieve my luggage. One of them went on to call the only person waiting to check-in despite me telling her that all I needed was to retrieve my hand luggage from storage and that I had to hurry for my train. Receptionists should be able to prioritize and not act like robots.

Right in the middle of nightlife

The staff was so nice on arrivel, we arrived late at night with a small baby and everythig was ready for her, couldnt have asked for a better service. Our bed was so comfortable and the extra soft pillows were a bonus. The breakfast was great, really great variety.

That's a very hard question.. I had a perfect stay so u can't answer that question.

Staff were great breakfast was wonderful bed very comfortable

This was our first stay at Premier Inn as usually use Travel Lodge due to them being cheaper. After seeing tv advert I expected our room to be better than it was for the money.

Good location, affordable, clean.

No room service

It was ok for one night,

a comfy couple of seats would've been a welcomed addition

we thought the hotel was excellent, staff were courteous and helpful, the room was clean and tidy. would book again if necessary.

we thought the bar shut A bit early for people going to the palace theatre, no time to get A drink. apart from that no problems.

The staff very helpful and friendly. The room and corridors were clutter free and clean.

I have no complaints and I was very pleased with the way the staff was helpfully. The location was in easy reach of all areas for sit seeing.