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Newest reviews for Premier Inn Newport/Telford

  • David
      United Arab Emirates
    August 24, 2014

    Staff professionalism & Reactiveness

    Room not serviced for 3 days, no clean towels, bedding, toiletware, beverages. Internet out of order for 2 of 3 days. Kids running in corridors and knocking door after 10pm.

    4.6

  • Sonya
      United Kingdom
    August 23, 2014

    We were kept awake by people in the room above us moving around in the room. The hotel is so badly insulated that it was impossible to get a good nights sleep.

    5

  • David
      United Arab Emirates
    August 23, 2014

    Staff helpfulness,

    room not serviced for 3 day stay, internet not available 2 of 3 days. Children running in corridors and knocking doors after 10pm.

    6.3

  • Anonymous
      United Kingdom
    August 19, 2014

    Everything about the hotel was excellent.

    Wasn't happy that we were told that the price we paid was the dearest anyone else paid for that weekend!!

    8.8

  • Robert
      United Kingdom
    August 1, 2014

    Very clean, beds very comfortable Beefeater breakfast very good value. Staff very nice and helpful

    only 2 tea bags on the tray in room

    8.8

  • Anna
      Sweden
    July 29, 2014

    Personnel was lovely when we requested a room change. The second room was perfect and they even moved our luggage for us! Breakfast was very good for a budget hotel!

    The first room we got (on the bottom floor) was not suited for us, but the worst was that the size and "nakedness" of the room made steps above us resonate and seem superloud! I'm pretty sure the person(s) above us didn't stomp on the floor on purpose, but it was impossible to sleep through. Also, lacked a hook or hanger in the bathroom, but that's just a minor comment!

    8.3

  • Allan
      United Kingdom
    July 26, 2014

    We'll located for what we needed

    Did not get much sleep first night due to heavy traffic most of the night

    8.3

  • John
      Ireland
    July 15, 2014

    Consistent with standards in other Premier Inns I have stayed in.

    Nothing

    8.8

  • Anonymous
      United Kingdom
    July 11, 2014

    comfy bed

    poor water pressure in the bathroom

    7.1

  • Paul
      United Kingdom
    July 8, 2014

    Great location, and delivered all my requirements.

    Food in the Beefeater was only reasonable in the evening. Not something to recommend. How ever the staff were friendly. Breakfast in the morning was great value, and excellent. I stayed for three nights, and ate out each night only once at Beefeater and the other evenings away from the Beefeater as a result of what I thought was not a good standard.

    7.5

  • Pauline
      United Kingdom
    June 30, 2014

    The friendliness of the staff and the deal now avail able for combined evening meal and breakfast

    Nothing

    7.5

  • Lesley
      United Kingdom
    June 14, 2014

    Friendly and helpful reception staff. Good size room and comfortable bed.

    Paid more than usual and had to have room for disabled person but bust weekend as air show on which we hadn't realised when we booked. No black pudding at breakfast!

    7.5

  • Anonymous
      United Kingdom
    May 6, 2014

    Comfortable rooms. Excellent breakfast!

    8.3

  • Sylvia
      United Kingdom
    April 29, 2014

    We stayed at Premier Inn Newport as we were playing a National team event at Lilleshall which is just a few miles away so was very convenient to get there. I found the room very clean and comfortable and the tea and coffee making facilities very welcome! We had a meal at the restaurant in the evening and the staff were very helpful and friendly. As I have to have a gluten free diet I went over early to see if there was anything I could eat on the menu and one of the staff showed me the book that had all the ingredients listed for allergy sufferers. This proved to be very useful and a rare treat to be able to have a choice of food. Thank you.

    As I always say in nearly every hotel I go into - no thought is ever given to ladies who want to use straighteners. A plug by a mirror would be so useful with a nice area to do makeup etc. and a seat. I did manage to unplug the kettle but there was hardly any room to move as all the cups etc. were on the corner unit.

    9.6

  • Susan
      United Kingdom
    April 23, 2014

    speedy check in, very helpful staff, room lovely and clean, great price

    nothing that we didnt like

    10

  • Penelope
      United Kingdom
    April 16, 2014

    Comfy bed

    6.7

  • Kevin
      United Kingdom
    April 14, 2014

    Staff very polite and welcoming. Hotel very clean..

    Our breakfast was cold. Only complaint. But disappointed as you really look forward to lovely breakfast. ..also suggest you have a children safe area outside..with a fenced area. It's by a very busy road.

    7.9

  • Susan
      United Kingdom
    February 23, 2014

    Friendly staff who were very helpful and knowledgeable about the area and the local tourist attractions. Room was large, clean, comfortable - ideal for our needs.

    9.6

  • Sarah
      United Kingdom
    February 21, 2014

    Convenient, hassle free. Great to eat in evening next door at Beefeater. Breakfast was excellent.

    Traffic a bit noisy but it does stae that on web site...and we are not used to it

    7.9

  • Robert
      United Kingdom
    December 30, 2013

    Clean, ideal stay for our needs. Pub facilities next door. Staff very friendly, helpful and polite.

    Nothing.

    10

  • Clive
      United Kingdom
    December 27, 2013

    Very helpful staff. Good overall facilities. Excellent breakfast with none of the problems experienced by other reviewers. Good location for our visit. Fair Peak time pricing against local B&B.s

    We had no real negatives on this trip other than, as noted by others, floorboards are noisy.

    10

  • Allan
      United Kingdom
    December 21, 2013

    staff, couldn't do enough to help outstanding

    noise from beefeater customers when leaving

    8.3

  • Anonymous
      United Kingdom
    December 11, 2013

    Reception staff excellent

    Kettle very slow to boil

    9.2

  • Jill
      United Kingdom
    December 10, 2013

    Reception staff very efficient. Room very clean, cosy and spacious. Bed and duvet extremely comfortable. Good to have coat hooks. The breakfast was excellent, with a very friendly "greeter/server" and good value for money in pleasant surroundings. Freshly cooked English breakfast a delight.

    Only having one bath and one hand towel between two :( A couple more hangers would have been nice. A large mirror above the desk instead of two pictures would have made it multi-purpose (a dressing table for the ladies and a desk for working).

    8.8

  • Mark
      United Kingdom
    November 30, 2013

    Room, food and staff were excellent.

    The tv was crooked and the remote control did not work.

    9.2

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