Premier Inn Oswestry  

Staff were friendly and very helpful. Rooms were light and airy.

Bed was a bit hard, so I found it a bit hard to sleep. It would have been nice to have more than one coffee each available on the coffee tray.

4 beds instead of a sofa bed.

Bed, room, bathroom. Good 'Table Table' pub restaurant next door.

Having to pay for braodband after half hour. Its free at all other similar chains like hi Express and Hamptons. Premier need to sort that one out. Adjoining pub restaurant next door was good. However, they said that it was fully booked from 6 til 8, and fitted me in at 5:45 yet it was never busy that evening with lots of empty tables.

The staff and the service from begining to end were excellent.

Nothing

Excellent three days break helped by very professional customer service from every member of staff.

Coming away!

Cleanliness and super friendlyt efficiency of staff

The matresses - too hard. How Lenny Henry can bounce on one is beyond me.

We liked the room and the staff were excellent, very welcoming.the room was lovely and clean and good facilities on site.

Unfortunately our bed was too hard for us, but the bedding was clean,fresh and we had comfy pillows.

The staff as always were excellent

It would be nice if they put two armchairs in their double rooms, as a Senior Citizen couple it would make ou .r stay even more enjoyable. this is a comment also said by friends in the past.this little touch off comfort would be a great

The room was imacualate and the staff were friendly and helpful.

Staff were very friendly and helpful. We left a note when booking to say we were bringing a travel cot so they left a huge space to put it in. They also hid a rubber duck in the room for our little one to find and as a prize for finding and taking it back to reception they gave him a little pack of sweets. Lovely size room and very clean. Also the staff gave us discount vouchers to use at the table table resturant next door. Couldn't fault the hotel or staff

Only thing and very very minor was the wardrobe/storage was a completely open unit so for us with a very young child was a bit of a pain as he enjoyed pulling everything out! But as I say very minor and would not stop us using the hotel again

Good breakfast

Mattress very comfortable

Good staff, clean room, spacious

Spacious accomedation

All was very good

Friendly courteous staff. Comfortable clean accommodation. The courteously call prior to arrival was much appreciated and a good extra service.

Good parking and nice rooms

There was a mix up about my room and it was not ready and the room then smelt funny.

clean fresh and very comfortable

Staff smiles and help both in motel but also in adjacent restaurant.Morgan particularly so and went out of his way to make our visit and meal experience most enjoyable and welcome

friendly staff, good communication skills.

Hotel was very clean and comfortable, restaurant was also very good. Perfect for the purpose of our visit for a family wedding in Oswestry.

Reception staff were very friendly. A light had been put on in our room and the heating was on. Nothing was too much trouble for the reception staff especially the lady that was on when we arrived. Taxi's were ordered for us. Customer service was brilliant.

Bed was uncomfortable. Would have preferred a walk in shower as I am walking disabled and having to climb into a bath to shower was awkward.. We were given a ground floor room which was great.

modern, spacious rooms and comfortable bed and pub next door where you could get drinks and food

had to wait on Saturday morning to be seated for breakfast and it would have been nice to have been acknowledged when we arrived at the please wait to be seated stand. The pork sausages were horrible!

As soon as we arrived the 2 ladies on recepion made us very welcome, nothing was to much trouble,booking in was made very easy.Everyone was so friendly and pleasent, even the ladies cleaning the rooms were cheerful,We would recommend the Premier Inn Oswestry,and next time we visit we will be staying there again. Thank you all very much.

very clean and well maintained, looked almost brand new. staff were excellent.

We came for a downhill mountain bike event in Moelfre. The hotel was local to the event and offered good quality accommodation and breakfast at a very competitive rate.