Premier Inn Portishead  

Staff attentive & friendly excellent. Warm, clean & comfortable room.

Food below par. Dinner not good - chicken breast very tuff. We were compensated with free breakfast, which was good but not hot enough.

Everything was fine ish. We had a double room with facilities for the disabled. These were fairly ok but could have been better if a disabled person designed them as there was no right hand bar near the toilet which is essential for people to lift themselves off the toilet and although there were many bars around the place there could have been one or two higher up in the shower. There should usually be a bar which folds up against the wall on the right of the toilet.. Also the room appeared cold and we could not get the heater to stay on long enough to keep the room warm. However, we managed for one night but did have our own raised toilet seat with us as the toilet was a bit low.

We liked having the Brewers pub which offered a wide range of dishes on the same premises so that we were able to enjoy an evening meal without having do drive anywhere. The breakfasts are superb - that was influential when we were making our booking. (We had been invited for breakfast by our daughter when she was staying there.)

The car parking was deceptive. When we arrived at 7pm, we thought it was full. Perhaps clearer signing and improved lighting would help strangers to feel more confident that there were still some vacant spaces. There looked to be additional car parking space beyond the public house but we didn't see any signs to confirm this, and as we were staying overnight we didn't want to get our car clamped!!

Friendliness of staff, plenty of parking.

I was with a one-legged man and although we were in a disabled room it did not have a walk-in shower unlike other Premier Inns we have stayed in. A bath is very difficult for a person with one leg to manage.

The only gripe was the stinginess of the coffee and tea provided, only two sachets of each per night. That level of supply might work for a single occupant - assuming they are eating/drinking locally. As there were two occupants we had to go and ask for more!

Location was excellent for what we needed

The shower was very poor - low pressure and poor flow

Close to evening party

The room was comfortable, and the facilities were excellent for a one night stay. Breakfast was delicious, and great value for with a fantastic range.

There was a distinct, overwhelming smell of drains in the bathroom of my room (33).

The comfort and cleanliness of the hotel plus the excellent meal facilities

The hotel was excellent and the full breakfast was the best that I have had for a long time.

Le sourire de tout le personnel à l'accueil. Le petit déjeuner copieux et le feu de cheminée au pub.

Wifi payant alors que les chambres sont déjà à un prix assez élevé, même tarif pour 1 ou 2 personnes.

Parking at the hotel is very good and we received a warm and friendly welcome from the receptionist who we found to be very helpful throughout our visit. Our room was very clean and comfortable and the over all location of the hotel was very convenient for our visit.

The adjoining restaurant (brewers fayre) was with all due respect very busy at the time of our visit. The service we received during our evening meal was poor with very slow service. (Breakfast also served at the brewers fayre was enjoyable and a lot more relaxed).