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Newest reviews for Premier Inn Rugeley

  • Kevin
      United Kingdom
    27 August 2014

    The people on reception were pleasant and friendly.

    Both me and my wife woke up with neck ache even with two pillows.

    7.5

  • Anonymous
      United Kingdom
    5 August 2014

    Bedroom very clean & comfortable, good nights sleep

    Postcode was wrong which hotel know about Table table restaurant food very disappointing in the evening but breakfast was ok

    8.8

  • Lisa
      United Kingdom
    5 August 2014

    Went for tea and it was awful we ended up getting 1 free meal and 25% off the bill but if am honest that really wasn't good enough it wasn't a good way to start our stay. Very disappointed.

    6.7

  • Nigel
      United Kingdom
    3 August 2014

    Pub next door so you can relax at you leisure

    Location next to smelly power station in the middle of nowhere directions are wrong they lead you to a dead end staff are aware if this but no mention of it on the web site the price should be lower for this industrial located hotel would not stay the again

    6.7

  • Ian
      United Kingdom
    26 July 2014

    Large Family room with 2 full single beds for the kids, not just the usual sofa bed they have to share. Fully working AC. Very clean and modern.

    Nothing, everything was perfect.

    9.6

  • Angela
      United Kingdom
    22 July 2014

    we liked it all, the breakfast was good , even better as it was a buffet and you could help yourself.

    9.6

  • Brian
      United Kingdom
    16 July 2014

    Room size. Bathroom size. Staff friendly, courteous and helpful. Clean room and bathroom.

    No phone or biscuits in room. Better quality pillows would be nice.

    8.3

  • Philip
      United Kingdom
    1 July 2014

    THE OVERALL FEEL OF THE PLACE AND HELPFUL STAFF

    9.6

  • Anonymous
      United Kingdom
    19 June 2014

    Room was clean.

    Used to getting a discount when booking well in advance but this not offered here.

    7.1

  • Tuulike
      United Kingdom
    17 June 2014

    All was perfect.

    9.6

  • Brett
      Australia
    13 June 2014

    It was the little touch like having placed a few nappy bags over the end of the cot with a towel and warm blanket for my son.

    The breakfast was so so. Hash browns tasted strange and not as fluffy on inside. My kids didn't even like them and they love hash browns. The fact we couldn't get a good espresso coffee with our breakfast.

    9.2

  • Anonymous
      United Kingdom
    10 June 2014

    nice big bed and comfy pillows, clean & helpful staff

    No biscuits ..what happened to the biscuits and only 2 tea bags but had i asked I would have been given more ! so i know for next time !

    9.2

  • Sarah
      United Kingdom
    4 June 2014

    The staff was so friendly and helpful.sally the house keeper couldn't do enough for us

    9.6

  • Mark
      United Kingdom
    29 May 2014

    All staff lovely, thank you!our first family break away was perfectly catered for

    Just a little bit far from Alton towers but I don't suppose you can help that tho. Thank you for taking time to ask for our opinion

    9.2

  • Grafton
      United Kingdom
    28 May 2014

    Good clean hotel with friendly staff and located right next to a pub that had good meals and beer.

    The view of the power station but I am sure the hotel also serves as accommodation for some of their staff.

    7.1

  • Anonymous
      United Kingdom
    27 May 2014

    The receptionist was very helpful, friendly and professional.

    The small cost of Wi-Fi - in today's world it would be nice to receive free complimentary access.

    10

  • Paul
      United Kingdom
    2 May 2014

    Staff were very good and professional

    Nothing

    7.5

  • Michelle
      United Kingdom
    25 March 2014

    Receptionist Marie, was a credit to the company, she was really welcoming, friendly and very professional and nothing seemed to be too much trouble.

    I had no issues, other than was surprised there was no telephone to call reception.

    10

  • Anonymous
      United Kingdom
    9 March 2014

    The hotel was fine for its purpose. The staff were friendly and it was as expected

    When someone walked past the room it was very noisy and it quite offen it sounded as if there was knocking on the door.

    7.1

  • David
      United Kingdom
    4 March 2014

    The reception staff were excellent, particularly Emma. She sorted out minor household problems. She also provided us with directions to the wedding & reception venues. She even directed us to a hairdresser in Rugeley for my wife prior to us attending a family wedding at Walton on the Hill

    No shaver power point in bathroom. No hand towels until reception sorted it out. Bath towels not changed on our second day

    7.9

  • Anonymous
      Australia
    17 February 2014

    Great staff Good value for money Fresh and simple presentation of rooms/ hotel. Check in simple. Parking easy. Just a good feel to the property and hospitality. Well done.

    Should consider a small fridge in the hotels. Like to stock such things as fresh milk etc.

    9.6

  • Michelle
      United Kingdom
    13 February 2014

    Friendly helpful staff

    8.3

  • Andrewina
      United Kingdom
    11 February 2014

    Welcoming staff and cleanliness.

    Missed soap in bathroom. Not keen on liquid soap

    7.9

  • Margaret
      United Kingdom
    5 February 2014

    The friendliness and helpfulness of staff. Their sense of humour when my husband pulled the light switch and then discovered it was the emergency cord. I've never stayed at a hotel where the staff were so pleasant and friendly

    9.6

  • Fiona
      Australia
    2 January 2014

    We are new to Premier Inns and this is the second time we have stayed with them. Have been very impressed with effort that has gone into creating a friendly, comfortable stay. Well done Management and staff.

    8.8

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