Premier Inn Runcorn  

We stayed 1 night prior to catching the ferry to the Isle of Man. The room we had was nicely decorated & had a very comfortable bed. It was very quiet and we had a good nights sleep; the quietness may have been due to it being Sunday night with very few guests.

The food in the adjacent 'Table Table' resturant was well below standard; perhaps being Sunday evening the normal chef may have had a night off - whatever the reason we will not eat there again and it would mean that we won't stay at this particular Premier Inn again. I should just add that the breakfast was ok so if you stay at this Premier Inn go elsewhere for your evening meal.

Really friendly staff, good food in the restaurant.

Everything was very good, no complaints.

Consistent standard of accommodation. Good breakfast at Table Table next door.

Pricing/booking issues and receptionist friendly, but slow and unclear on how to deal.

Was very clean and the staff very nice

Clean, neat and comfortable

They took additional money for wifi internet..The wifi did not work and staff was not at all co-operative and I had to be in hotel without Internet connection..

the staff are extremely friendly and helpful. they make you feel very welcome. the hotel is quiet peaceful and very clean

everything was perfect

Reasonable value for money. Excellent breakfast deal. Cooked from scratch, served hot, as much as you like and timings put it above many hotels that I have stayed in. Dining area was roomy and service was quick. Lots of choice. Rooms where comfortable and not cramped. Never asked about wi-fi??

No air flow in room so will get pretty warm in the summer months and other times of year.Can't open windows due to motorway traffic noise. Fans should be made available to guests throughout the year. Noise from upstairs rooms when staying at ground floor level was noticable, especially in the mornings. However not a show stopper.

No fuss.

Minor grumble only - Th electric heating thermostat clicking on/off throughout the night.

always happy to help, n0thing to much trouble for staff very pleasent and polite.

Good spot. Good food next door. Good room just to get your head down after a hard days work.

Gave you the feeling of a stop over But generally that's what it is..

bedside light fitting faulty

Nice rooms, friendly staff and no charge for kids breakfast.

Busy car park and lack of close parking for families with small children. Can be noisy because it's next to a busy road.

The staff were very helpful and friendly. Having the table table pub next door is brilliant, especially with the 1/3 off food during the hours of 11am-5.30pm. Brilliant stay and brilliant food

We stay at Premier Inns all over the uk. The price is right and the service is very good. We had not booked for breakfast on the Sunday morning. We were told that we would have a 45 minute wait for breakfast. We did not want to wait. I went back to the hotel and told them about the wait. I wanted to let them know about the wait. They then told me they would give me my money back. Very Impressed!! Thank you Premier Inn Runcorn

Nice room

Reception was not so friendly

The hotel was easily located off the motorway good parking. Nice surrounding area. Very clean. Enjoyed the food at table table.

Somebody was clearly smoking in their room. Although we couldn't smell it in our room we could as we walked down the corridor. The following morning somebody (the cleaners) opened the fire exit adjacent to our room so we were disturbed by loud traffic noise. Also I was disappointed I couldn't get shampoo from reception or offered advice on where I could buy it I noticed a spar a short way up the road other than that iw was great

convenient access - prompt & friendly service - good breakfast - comfortable bed

Excellent staff on the whole and well organised with good service. Good location. Pleasent room plenty of parking

The wrong postcode on your website took us to somewhere completely different and we wasted a hour trying to find the place, very fustrating , told the receptionist on arrival but she was utterly disinterested, so not the best start. Lots of road noise because of poor/cheap windows spoilt a good nights sleep. Ear plugs should be available in the room/reception. Should have door closers on all doors to stop inconsiderate guests slamming doors shut.

Excellent service, felt at home.

Location to Chester Zoo where we were taking the grandchildren for a day out. Lovely breakfast - plenty of choice and eat as much as you want.

Very warm. Fan provided but no sockets near to the bed so did not really get the benefit - no toilet brush in the loo (?)

the room was clean and very comfortable also all the staff were very friendly and good at there job

nice staff, happy to make you happy.

Staff friendly, location excellent for my work. Breakfast good.

Nice sized room, proximity to family, very good food at adjacent pub

water in bathroom sink almost cold, no matter how long I ran it for. No remote control for television, and reluctance in staff to resolve this. disabled room had bath, rather then preferred walk-in shower with seat. Distance of bed from light switch at disabled side.No soap in either of containers over bath and only one replaced when requested.