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Shrewsbury Castle (0.2 miles)
Show map Premier Inn Shrewsbury Town Centre

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Newest reviews for Premier Inn Shrewsbury Town Centre

  • Annie
      United Kingdom
    14 September 2014

    Staff were very informative about local ameneties.

    Room 101 wet room was a disaster.The water overflowed the drain, which may have needed cleaning (reported to staff) and the carpet was drenched and frightful!

    7.5

  • Anonymous
      Australia
    13 September 2014

    Everything needed for a comfortable stay

    Mobile coverage inside the hotel is dismal. Most rooms have no mobile coverage. Ask for a top floor room if you want to use your phone. Front rooms have some coverage if phone is placed on window sil.

    10

  • Nikki
      United Kingdom
    12 September 2014

    The Hotel staff were so friendly and helpful and nothing was too much trouble. You felt it was a family business and everyone had a part to play. Food was good.

    9.6

  • John
      United Kingdom
    11 September 2014

    Friendly helpful staff. Effiicient quiet airconditioning in the room. Very good breakfast. We had one of the four free car parking spaces just behind the hotel rear door.

    Nothing disliked.

    10

  • John
      United Kingdom
    9 September 2014

    excellent staff' wellcoming accomdating helpful. could not fault standards/

    found fault with towels not being changed,but staff solved all problems efficienty. big thank you to beth.

    10

  • Caik
      Malaysia
    9 September 2014

    Near to train station

    Poor facilities

    5.4

  • Andrew
      United Kingdom
    9 September 2014

    It was fine. nothing flash, reasonable restaurant if a little bit overpriced when not getting a special offer. Clean, comfortable room, just what you need for a night or two.

    The parking is not made clear. the suggestion is that the lower floor is Premier Inn's. it is not, it is a council controlled car-park and if you don't pay you will be fined. evening meal was very ordinary and overpriced.

    7.5

  • Anonymous
      United Kingdom
    8 September 2014

    Location

    Noise at 3.30 am thro 5.00 am

    7.1

  • Anna
      Australia
    6 September 2014

    Service staff friendly Efficient snd redpectful Clean Comfortable

    10

  • Theophilous
      Nigeria
    6 September 2014

    I also stayed at the Premier Inn Heathrow and I have also stayed At Joburg. The staff are very friendly, concerned for your welfare and always willing to help beyond the call of duty. Your brand is very good and I am proud to have stayed at your hotel

    My wifi always being cut off and the fact that I had to leave

    10

  • Disan
      Nigeria
    4 September 2014

    good food closeness to everything as we didn't have a car welcoming staff

    room size would have preferred buffet breakfast for the hot items as well

    9.2

  • Samantha
      United Kingdom
    1 September 2014

    we arrived about 4 hours early for check inn but asked if they could look after our case till 2pm.very pleasant friendly receptionist that dealt with our request asap.also change over at 3pm was also another lovely friendly,helpful,cheerful receptionist.made all the diference.1st impressions count.

    had one evening meal & one breakfast.2 of the young lads could of been abit more better at seeing to tables quicker as it was quiet & more approachable to ask a question(ie: no bowls or waiting on more hot breakfast arriving in hot plate).one young chap very good & polite & helpful

    10

  • Malcolm
      United Kingdom
    1 September 2014

    Location & staff.

    1. 2 extra beds which we did not need meant access to window & one side of main bed was impossible - never experienced such a poor arrangement before. 2. Unable to cater for the number of guests at breakfast.

    7.5

  • Chris
      United Kingdom
    31 August 2014

    Very peaceful comfortable night

    Can't fault it!

    8.3

  • Stephanie
      United Kingdom
    30 August 2014

    The staff where really friendly even tho my 3 young boys were playing up , the staff help you out a lot and the breakfast was lovely and the kids eat free is brilliant

    The family room should be bigger

    9.2

  • Daniel
      United Kingdom
    30 August 2014

    The view of the river easy free parking

    Signage into hotel parking from both directions could have been more promininent

    8.8

  • Howard
      United Kingdom
    29 August 2014

    Everything. The staff were particularly polite and helpful. The cooked breakfasts excellent, freshly cooked and not at all greasy as can happen. We will come again.

    The hotel could have better drop off facilities for cars. There is "disabled parking" which you may to use drop off cases but it is usually full (we have been four times). Many modern city hotels have an area out front to drive in, drop off cases and then drive off to parking.

    9.6

  • Colin
      United Kingdom
    28 August 2014

    Comfortable,location and staff.

    Parking problems on arrival and over our stay. Not enough parking available.Not enough staff at breakfast time.

    8.8

  • Helen
      United Kingdom
    26 August 2014

    the staff, the rooms were clean

    7.9

  • Lisa
      United Kingdom
    26 August 2014

    Very convenient for folk festival, should have extra staff on to deal with the breakfast rush! One person to oversee as Maitre D would have been an idea. Super quorn sausages for veggies.

    Though the folk festival never ran out off loo roll the premier inn did, also no handsoap in ladies loos. Staff should not have to be told, also bread for breakfast frozen.

    7.9

  • Richard
      United Kingdom
    22 August 2014

    Centre of town location. Yet very quiet and no outside noise. Ease of parking right outside hotel. Helpful, friendly staff. Excellent security. Large spacious (family) room. Big comfortable bed. Clean and tidy. Modern bathroom - spotless!!

    Noisy, stompy neighbours in room above and loud banging came right through the floor all weekend - surprising. Staff said they would have dealt with it if I had complained. Don't really see how they could have done anything though.

    10

  • Anonymous
      United Kingdom
    22 August 2014

    Decor cleanliness

    Hard mattrass central lights did not work reception did not answer phone no free car park

    6.3

  • Kevin
      United Kingdom
    20 August 2014

    The location

    When we arrived the computer system had crashed an was told there was no record of our booking.it took 2 hours to get in to our room that spoilt all our plans for the night as we were unable to go out for a meal as planned. on top of this i was sent an email saying i was a no show and was being charged as such. it was a very poor experience im afraid

    5

  • Sally
      United Kingdom
    19 August 2014

    No issues Excellent stay

    May be some discount for the car park when staying in the hotel

    9.6

  • Susan
      United Kingdom
    19 August 2014

    Location and very friendly receptionist .

    Was woken up by the fire alarm which is acceptable but it was silenced then activated again this continued for approx 5 minutes.

    9.2

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