Premier Inn Welwyn Garden City  

Comfortable, quiet and clean

Long narrow hallways to rooms

Clean tidy , beds ok , bathroom good. noise from railway disappeared

Door cards kept failing to work re cut 4 times. Noise from upstairs rooms very bad banging feet on ceiling/floor not the best thing at 1am and again at 5am.

A friendly welcome on arrival and the feeling that my booking was appreciated. Good room, comfy bed and good facilities.

No problems.

Everything was spot on

n/a

Very clean, lovely breakfast

the room was unbearabley hot and no body out of our party of 5 accross two rooms had a good night sleep. In addition the toilet in our room was blocked. In fairness i didnt mention either of these when we checked out because by then it was too late and we were in a hurry

Very good place nice people in hotel friendly toooo mutch.

pleasant staff

the bed, most uncomfortable I have slept on

breakfast was very nice and staff were friendly

looks dated

the staff were very helpful especially Pauline(?) who was on duty when we arrived. She gave excellent instuctions and advice on how to reach a local destination and was very friendly on arrival.

the way the plug stuck in the wash basin - I felt bad leaving it for the cleaner to sort out.

Rooms size bar food

The hotel is lovely and clean. I had a problem with my room and the receptionist very kindly sorted me a room next door which made it easier for me to move my things. All staff, cleaners, bar staff, are all very friendly.

Having to vacate the bar area because I had a child with me after 9pm in the beefeater

The room and facilities. very clean beds and bathroom. Good sound-proofing, easy check-in and check out procedures

Restaurant very busy and service a bit slow, breakfast a bit chaotic

Friendly staff, large car park

Cold room, busy restaurant

Booking.com's easy booking service. The staff were so friendly and helpful. Rooms were spacious and clean and the bed was so comfy!

Can't really complain about anything. Perfect trip.

my daughter and her husband & children lives in Welwyn Garden Ciuty we went to be with them for 17 days ,your inn was the nearest to their house ,as we only needed clean room and comfertable bed to sleep in,that was the ideal place to be in,

as this Hotel is more for commercial travellers for over knight purpose, for long stay is not feasible,capboards for duration of a long stay not available ,you have to use your own suitcases for that purpose, (it is over knight travellers Hotel

Good nights sleep with a hot shower in the morning

Breakfast area needed to have more space as got a bit crowded in the area

Staff were very friendly and helpful

The long walk to my room

Staff's assistance in allocating ground floor rooms as we are a film crew, travelling with lots of equipment! The quality, price and choice of meals in the restaurant was also very good, also the selection and price of wine.

Friendly staff, good clean rooms and suitable facilities.

Would have liked an area other than the room to sit and meet friends, say in the reception area.

The hotel was very clean and well located.

Convenience and cleanliness

Hot breakfast was not freshly cooked, Fried eggs were hard

The room was large and warm. The food was good, although the breakfast was not hot.. It was very clean, and the staff were very helpfull.

I am disabled and asked for an access room, but it had a bath, which I fell out of. I only used the shower. The floor was slippy when wet. The bed was too low for diabledperson, it was difficult to get out of bed, and too low to sit on while dressing.

Friendly staff - ready to solve problems - access to WGC - comfortable beds

Lack of power point in bathroom for shaver - failure to supply adaptor that worked - heater did not work in bedroom - problem solved with free standing heater

Front desk n restaurant staff are very helpful

Freezing temp was not on my side