Premier Inn Wolverhampton City Centre  

It was convenient and clean. The staff were helpful and friendly.

Despite having booked the room paid for it and received confirmation of the booking and having advised the staff via booking form and a telephone call that the quest would be arriving after new year celebrations 2ish. The room wa given to someone else. And we had to wait another few hours to be allocated another room. It also transpired that the other person who was given the room stated they were the person who the room had been booked for. This could only have been done if the hotel staff had gone through their bookings identifying names of customers that had not yet arrived. Which is really unprofessional. My quest also ended up having to pay for the room - I rang the next day to ask for a refund and compensation and was no manager was in to deal with my query and they would contact me the next day. It is now the 4th jan and I have not heard anything still. So really poor service.

everything was great

Disabled rooms are right by the lift so very noisy. Lots of little niggles including the postal address not registering on sat navs so taxi took me to wrong hotel!

Get place to stay and a restaurant nearby. Station a quick 5 minute walk and so handy for shops. No frills but functional

Spacious and spotless room. Comfortable bed. Excellent staff. Very good location for those travelling by train, as the hotel is right behind the station, accessible via the subway. Would definitely stay again.

Staff were friendly and helpful. The hotel is right next to the train station and is convenient for the town/football ground. The road layout has changed so if using sat navs, it'll try to put you down a road that no longer exists!

We had a family of 4 in the room next to us. The children were well behaved and there was no problem with noise in that sense, but the additional beds were put against the wall the other side of our headboard, so every time they got on or off the bed, the wall banged us in the head! The staff explained that they are using a different type of additional bed which will only fit against that wall (unlike the ones that used to pull out from the sofa), so I can foresee this being a problem in the future too.

The room was clean, comfortable and there was plenty of parking space. My friend and I stayed there because it was in a convenient position near another friend of ours.

Premier Inn is ideal when using the railway for transport, as its location is basically at the station. You cannot hear the trains and so you are not disturbed by them. The accomocation was good, and the staff very helpful.

It was rather strange having to go outside to the pub next door for meals and to use thier toilet fascilities as there are none in the reception area. I would suggest that a covered walkway would be beneficial espescially in bad weather conditions.

Staff were incredibly helpful on each of 3 occasions we asked for their help. The same could be said for the staff at the nearby and I think associated Bluebrick pub and restuarant. Have used the Novotel Wolverhampton in the past but will switch to Premier Inn on the basis of Value for Money and Staff helpfullness.

Nothing

Location and access to train station

Cost - it seems very unfair that a solo traveller has to pay the same as two people sharing

Friendly staff, location, comfy beds and pillows, quiet area but yet so close to train station (didn't hear a thing!). Had a great stay and would stay again.