Premier Inn Birmingham NEC/Airport  

We got to the hotel really late and the receptionist was so helpfully, getting us booked in, taxi ordered for the next morning and even knocking on our door because she was worried we had over slept when we said we did need a call to our room. We would defiantly recommend this hotel to friends and family.

Nothing

Ideal cheap good quality

It was convienient for the nec

Bed was too hard!

Good price, very good location, very nice food in the resturant

Everything - couldn't fault it at all. Breakfast was excellent and was offered other choices that were not on show - E.G. Porridge, veggie sausages etc Service was very good and staff polite and attentive.

Friendly staff This hotel is ok if you have to go to the nec, there is nothing else around in the neighbourhood. Bar and restaurant are always busy, fun to meet people.

Noisy room , I woke up by the sound of people walking in the halls, it squeeks. Tv bit small. Little toiletries in the bathroom, no washingcloths. As you are looking for "comfort"...this is not it.

We were traveling from County Durham to attend a concert at the lg Arena, so we were looking for a Hotel close to the venue. We chose the Premiere Inn mostly because of location. On arrival we were greeted by very friendly and helpful staff, after checking in they arranged for a taxi to take us to the Arena ( took about 10 mins due to high volume of traffic going to the Arena ). Our room was spotless and very comfortable, snacks were available at the bar until 10pm and the bar was open till about 1.30am. For a little extra we had booked for the buffet breakfast and it was also faultless. Plenty of free parking at the Hotel too. Overall a very enjoyable stay and would definatley recommend this Hotel.

Very good hotel for the money. Good local for NEC.

Location to the nec - just a few minutes walk. Staff were very efficient, friendly and welcoming. Room was lovely and clean and bed was huge and very comfortable. Food both in the evening and at breakfast was very good .

Quiet location; free parking.

It was convent for the nec

First night stay was terrible unable to sleep,only had the duvey which was extremly warm. We had a room at the back could hear clinking bottles being thrown out by staff (both nights), also wheeling bins being moved around . told the management the following morning , asked if I could have a sheet& blanket (no blankets) so was given 2 sheets which was better. Sign in the hotel says if you have a bad nights sleep you will get your money back.nothing said about that! When we ordered the meal the first night the waitress got my husband meal wrong( the couple next to us said they heard what we ordered & it was not what we got.also my dessert was not correct as well,she took it back & scraped the chocolate icecream off & put another scoop of plain on( but you could still see & taste the chocolate.

I had staek and chips and wished I had chosen something else. The staek was stringy and tough and the chips dry. I fyou cannot serve up a good staek and chips then it is best to remove it from the menu. Also the taxi company let me down badly. They were half an hour later which meant I missed the start of the conference. The taxi had been pre-booked by the hotel.