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Show map Premier Inn Gatwick Crawley Town West

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Newest reviews for Premier Inn Gatwick Crawley Town West

  • Anonymous
      United Kingdom
    August 29, 2014

    Noise from traffic and no air con .

    6.3

  • Anonymous
      United Kingdom
    August 26, 2014

    Staff were really quick and helpful on check-in,.. and really helpful for other requests like ironing board and fan.

    No air-con in rooms

    10

  • Michael
      United Kingdom
    August 19, 2014

    comfortable room and beds, good clean laid out room.

    rather strange option on door hanger - "do not disturb" or "do not clean" - no "clean my room now please"

    7.9

  • Linda
      United Kingdom
    August 7, 2014

    adequate beds for granny, mum a 7yr old & 2 yr old

    7.5

  • Matthew
      United Kingdom
    August 6, 2014

    We always use this premiere inn for the helpfulness of the staff, the excellent food but above all the peacefulness of the quiet rooms

    Nothing

    10

  • Anonymous
      United Kingdom
    August 5, 2014

    The pillows, the shower, the room, the breakfasts especially the free childs breakfast. We liked alpha taxis not the hotel taxis.

    The taxi company they used, we found them expensive and unreliable. We booked them to bring us back to the hotel in the evening. They were an hour and half late!. and kept coming up with different excuses when we rang them. The rooms were very hot during the hot weather.

    7.5

  • Emma
      United Kingdom
    August 5, 2014

    Clean rooms, comfortable beds, powerful shower, soft fluffy pillows, good location, friendly staff.

    Breakfast options should not be limited to all you can eat only- you should maybe price per item in case somebody juts wants a sausage sandwich or similar.

    9.2

  • Helen
      United Kingdom
    July 31, 2014

    Staff Location Food Price

    7.1

  • Chris
      Belgium
    July 30, 2014

    staff friendly. breakfast great value. parking directly outside. clean and well presented

    room was ridiculously hot and no air con available. Fans were in the rooms but did not help as a result my 8 month old baby woke up several times in the night which caused the 3 yr old to also wake up so a very bad nights of sleep was had by all. The reception staff did offer me a refund so I hope to see that on my account soon.

    7.9

  • Anonymous
      United Kingdom
    July 29, 2014

    Very clean accommodation, friendly helpful staff, awesome breakfast, would definitely use again, highly recommend.

    Nothing :)

    7.9

  • Jane
      United Kingdom
    July 26, 2014

    Marie the receptionist was brilliant & tried her best to accommodate me but it was just too hot and I made the decision to go back to Southampton after the show at the Hawth and not stay the night. I have to say it was about the hottest day of the year.

    No air conditioning and the fan provided really did little to cool the room down.

    10

  • Teresa
      Qatar
    July 24, 2014

    Bed very comfy, pleasant surprise for the money

    Can't grumble,excellent value and would stay again

    8.8

  • Veronica
      United Kingdom
    July 22, 2014

    We always get a good service here, nothing too much trouble for the staff - extremely hot when we arrived and we were given a fan for our room immediately :-)

    Negative

    9.6

  • Darren
      United Kingdom
    July 21, 2014

    extremely polite staff, clean and tidy with very good food

    We arrived at the bar at around 6.30 and ordered a round of drinks, I came in for another round of drinks and only on my third visit did I noticed that happy hour was just over. I t would have been nice to be made aware that it was happy our by one of your staff as the sign was not easily seen. So I paid over the odds for my drinks. So my recommendation would be at check in or at the bar it would be nice to be advised of happy hour admittedly it will loose you some money, but better that than an unhappy guest. Darren Vaughan

    9.6

  • Steven
      United Kingdom
    July 20, 2014

    Good Staff,nice clean room,with a good restaurant .

    No air conditioning ,just a fan.

    8.3

  • Ronald
      United Kingdom
    July 14, 2014

    I was in a room for disabled people and I pulled the alarm chord in error. Two members of staff were at my door in seconds.I was MOST impressed!

    Nothing comes to mind.

    10

  • Anonymous
      United Kingdom
    July 14, 2014

    Great value & a delicious breakfast

    9.6

  • Mark
      Ireland
    July 13, 2014

    Clean,comfortable, good value resturant

    No airconditioning in room but fan provided

    10

  • Gary
      United Kingdom
    July 11, 2014

    Staff were really good Really clean and tidy Fantastic restaurant and bar

    10

  • Tracey
      United Kingdom
    July 11, 2014

    Very clean and comfortable rooms

    Bath was too low and I was unable to get out unaided

    8.8

  • Anonymous
      France
    July 6, 2014

    Good beer selection Helpful reception Helpful restaurant personel

    Very difficult to find with GPS

    8.3

  • James
      Canada
    July 3, 2014

    Staff were extremely courteous and helpful Adequate parking

    Food prices too high, especially continental breakfast.. One could save money by driving to other establishments No pancakes or waffles

    7.9

  • Cliff
      United Kingdom
    July 2, 2014

    Good comfortable and quiet room. The freshly cooked breakfast was excellent and with friendly service

    9.6

  • Anonymous
      United Kingdom
    June 29, 2014

    Location and price and free parking

    No air con and the fan was faulty

    7.9

  • Jane
      United Kingdom
    June 28, 2014

    Excellent standard of comfort and cleanliness, really first-rate. Staff very friendly , welcoming and helpful. Very good size room on the second floor. Decor very pleasant.

    Quite noisy if the room is at the front of the building, and quite a distance from centre of town, so own transport rather necessary.

    8.8

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