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Shepiston Lane, Hayes, Hillingdon, UB3 1RW , United Kingdom – Show map
|Twin Room - Disability Access|
|Triple Room (2 Adults + 1 Child)||
|Family Room (2 Adults + 2 Children)||
|Quad Room (2 Adults & 2 Children)||
|Single Room - Disability Access|
|Double Room - Disability Access|
|Double Room with Two Double Beds (2 Adults + 2 Children)||
|Family Room (2 Adults + 1 Child)||
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405 verified reviews
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Premier Inn London Heathrow M4/J4's staff speaks: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs GBP 7 per day.
24-Hour Front Desk, Baggage Storage
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 15 years stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 406 reviews
Value for money
Show reviews from:
Less than 2 miles from Heathrow Airport, this Premier Inn is a 5-minute drive from the M4 highway. A 24-hour Costa Coffee shop and a restaurant are featured on site.
Score from 2340 reviews Excellent
Just a 10-minute drive from London Heathrow Airport, this hotel has modern accommodations with free Wi-Fi and satellite TV. The Park Grand London Heathrow Gateway has its own bar and restaurant.
Score from 804 reviews Very good
Just off highway A4, the Thistle London Heathrow provides a 24-hour front desk and Heathrow Terminal 5 is just a 5-minute drive away. Free Wi-Fi is available throughout the hotel.
Score from 2383 reviews Good
Just a mile from Heathrow Terminals 1, 2 and 3, Ibis Hotel Heathrow Airport has The Hoppa Bus shuttle service, running every 20 minutes from 4:19 am to 11 pm.
Score from 4227 reviews Good
The room is small
Nice room, new shower, AC, etc
the parking payment, everything else was excellent
Everything, nothing to fault except having to pay for the parking
Restaurant wasn't open at lunchtime
Close to Brunel university Lovely staff Large bedroom Immaculate bathroom
staff were exceptional
My only gripe would be that there should probably be a safety lock of some kind higher up on the doors. My 3 year old was able to unlock the door easily so a safety catch higher up could have prevented him getting out of the room
Beds were very comfortable and staff very friendly and helpful
The reception and restaurant staff were excellent!
Had to fight to let the hotel let me park there as i did not book a sleep park abd fly packafe, but sorted it in the end
Close to airport good friendly staff
charge for weighing scales
luggage weighing scales
The price of the shuttle bus to Heathrow to get the tube into London.
Since you asked: two points: almost all of the yoghurts offered on our first day at breakfast had an expiry date of the next day; this was rectified, but only with another yoghurt 7 days fresher. The second point was a Cod & Chips dish which my husband ordered; at the end of the meal, when asked by our nice server, whether our meals were to our satisfaction, my husband said that he was disappointed that the cod was not up to the standard of a "real" fish & chips, that it tasted like a "fishstick", not a filet of fish as it appeared. This was not the fault of the Kitchen or the Chef, but rather a sub-standard catering choice for what should be a real English meal. To their credit, the Premier Inn Manager immediately apologized and removed the charge from our bill, which was unexpected but much appreciated. Excellent Customer Service!!
I chose this hotel as I had stayed at a Premier Inn in Glasgow last year; the standards are high with very comfortable beds, good linens, modern bathrooms. The Staff in all departments (Reception, Restaurant, Housekeeping) were very attentive and helpful, especially when we had a couple of negative experiences with the Restaurant. Excellent soundproofing of rooms guaranteed us a very good sleep; we both liked the purple night light above the bed which helped getting our bearings in the middle of the jet-lagged night! Accessible by Heathrow Hoppa-Bus (UKP5 p/person each way or purchase round-trip for UKP8 p/person from dispenser at the hotel). Menus were in keeping with a value-based hotel chain; set-price buffet breakfast and enough variety for lunch/dinners/room service for all tastes; bar offered a decent choice of beverages, even a Happy-Hour from Mon-Thurs! We will choose definitely Premier Inn again! and
no free parking
It was difficult to find- if you put the postcode into your sat nav it doesn't take you to the hotel so make sure you get directions / look on a map to get the correct turning. Other than that nothing. Location is good for heathrow and you can get a bus from the hotel although you have to pay.
The staff were very friendly, especially the girl who greeted us at the front desk. Bed comfortable, loved the mirror with light around it! Had everything we needed.
Staff were so friendly went out of there way to make our daughters birthday really special especially Sonia and kumla thank you so much xxx
You have to pay £7 to use the hotels car park - and the only way practical way to get there is by car. There is a £5 shuttle bus to the Airport but I didnt notice it on the booking.com website
Close to Heathrow Airport
The only downside was the domestic incident in the room next to ours which lasted well over 2 hour's, which resulted in the lack of sleep and the guilty couple being arrested at 3am!
Friendly staff and very clean, good prices at the bar and a lovely breakfast
Insufficient car parking spaces. Meagre supply of beverage making materials (but could request more at reception)
Easy to find hotel and close to chosen airport car park. Very quiet despite being very close to M4
Every night I used the hotel restaurant, as I was on business. The first night they told me it was fully booked until 8pm, I was a lone diner so asked if they would be a table available any sooner, they said no but they would ring my room if a table became available before 8pm. Arrived at 8pm to find the restaurant empty and the waiter saying it had been quiet all night. No one had called my room. The second night, the service was very slow, I waited 25 minutes for my dessert.
Great rooms, very clean and comfortable.
The service had to wait for more the. 10mins for them to open the door. No enough towels. I booked breakfast when I got there I was told no breakfast is included
The only things I like was the goodnight sleep
very hard to find a fault with this hotel
Everything about this hotel is spot on, It's clean, the staff are friendly, the breakfast was good, the bed and pillows were brilliant, very hard to find a fault with this hotel
Very attentive and helpful staff.
We had no heating in our room, they gave us an oil heater which was not ideal when you have 2 young children in the room!
Friendly staff Good food
Poor . Taking action
Directions/sat nav to postcode sent us the wrong way!
The staff. The location. The value. The breakfast!
paying for car parking
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