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Stonehouse Lane, West Thurrock, RM19 1NS, United Kingdom – Show map
|Family Room (2 Adults + 1 Child)||
|Single Room - Disability Access|
|Quad Room (2 Adults & 2 Children)||
|Double Room - Disability Access|
|Double Room with Two Double Beds (2 Adults + 2 Children)||
|Twin Room - Disability Access|
|Family Room (2 Adults + 2 Children)||
|Triple Room (2 Adults + 1 Child)||
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1 property in West Thurrock
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637 verified reviews
They speak your language!
Premier Inn Thurrock West's staff speak: English
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Food & Drink
WiFi is available in the hotel rooms and is free of charge.
Free private parking is possible on site (reservation is not needed).
24-hour front desk, Express check-in/check-out, Meeting/banquet facilities, Fax/photocopying
Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout, Air conditioning
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 15 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 636 reviews
Value for money
Show reviews from:
Just a minute’s drive from the M25, Holiday Inn Express London - Dartford is located at the foot of the eye-catching Queen Elizabeth II Bridge and features ample free parking.
Score from 564 reviews Very good
Superbly located, Premier Inn Thurrock East provides an ideal base, close to Lakeside Shopping Centre and numerous shops, cinemas and restaurants. There are excellent rail and bus links nearby.
Score from 148 reviews Very good
This good-value modern hotel is close to the M25 - Dartford Tunnel and the Bluewater and Lakeside shopping centres. It has free parking, a bar and buffet restaurant.
Score from 749 reviews Good
Close to the junction of the A13 and the M25 motorway and less than a mile from Lakeside Shopping Centre, the hotel offers great value, with free parking and comfortable en suite rooms.
Score from 600 reviews Good
1. Room was booked for 3 adults for 13 days, upon arrrival was told hotel would not be able to accomadate the third adult. 2.If hotel does not accomadate that occupancy the booking should not have went through. I traveled from the US. I had to emergently look for hotel accomadations elsewhere. 3. Initilly the staff was friendly and courteous but unfotunately was rude with some of there comments to my family. There is much more to say but limited space and I don't belive that the situation would be addressed.
The staff were without exception pleasant and helpful. The food and wine were excellent and the dining room with a relaxed ambience. Room good, beds very comfortable and clean facilities.
Just a small criticism, as my mother is disabled the bath/shower was impossible for her to use safely. Could you not have a few rooms for your disabled guests with shower only facility.
Breakfast was lovely, good selection. Staff were very helpful and friendly.
Clean, helpful staff
Booked through booking.com they said I booked a family room with single person occupancy, so beds where not made up for children, also I'd paid 77.00 and because there was two adults I had to pay a extra 10.00
At mealtimes Beth gave me a lot of help with understanding what dishes contained wheat, she deserves a raise.
Tried to organise a lunch on Sunday for 25 people but staff gave me different information each time I phoned and in the end I had to organise the lunch elsewhere
Don't understand why couldn't pay cash for my booking.
Food was lovely
Unfortunately bed was far too hard and had to sleep on the little sofa in the room
Staff Food Easygoing Busy spot Happy hour on the Monday
Location was a bit in the middle of no-where on a busy roundabout No restaurant services till 6pm
Paid WiFi a bit fiddly to set up and to maintain connection.
Friendly and efficient staff. Check in process is quick. Restrautant with wide selection of food but average quality. Plenty of free parking spaces.
Prices are quite high considering the location.
Staff were happy smiley friendly. Room clean and tidy
Bar for clothes only 4foot of ground no good for long garments ect. Although there were two of us the complementary coffee sugar ect was very short supply. I would round price to £60 include full breakfast in price
Very polite staff. Every staff member we saw greeted us & checked we were ok Great food in restaurant Lush bed
The apparent Costa Coffee in the restaurant. Tasted nothing like Costa but nothing to get upset about :)
kids beds both children complained how hard and uncomfortable there beds were Reception said sorry we are due a refit asked about goodnight guarantee told it has changed she will ring me later no call blagged off
Loved the shower and the room was nice and clean. Friendly staff and great to have a restaurant inside this hotel. Handy location. The refund next day.
The bed was like sleeping on a concrete block and the matress topper and quilt were too thin.Stayed on a Saturday night and had to put up with boy racers and their noisy engines in the very early morning so you can't sleep with the window open.
Very very nice
Beds were comfy Breakfast plenty & filing Staff helpful & friendly Great price
One of the girls said the put me up bed wasn't so comfy but they soon fell asleep
Restaurant on site, rooms good size
On main road
Have rang to complain as booked double bed room online,we were given a room,got dressed and went out for a lovely eve,on return got undressed and in bed and noticed the bed was two pushed together,had to get dressed and go downstairs,When asked staff behind counter was told they don't have any double beds in that hotel,although we had stayed before in a double bed,the staff wer very rude,one Indian lady mainly,eventually we wer given a room with double bed and told it was it had been someone who hadn't turned up,although really if we'd got there first surely we should've been given the double bed we'd booked instead of so much hassle of the attitude together with having to repackage our bags at 1130 and move rooms?also in the morning at around 9-10am there was lots of banging and hovering above us,it wasn't the best stay that's for sure esp as we'd booked this as a treat for ourselves after the stress of Xmas and new year with the children.
my wife and i have stayed at several Premier Inns where the staff have always been good however at this location they excelled themselves.
Above all, the friendliness of the staff; they really seem to care about the quality of your stay.
Only one bath towel between two people; only two sachets of coffee (although you can get more from reception but we forgot to request extra and the room was quite a distance form the reception area).
The young lady who greeted me was very helpful and pleasant and made me feel at ease
Wifi not very good, rooms although pleasant were very bland
Food - restaurant excellent Staff extremely helpful - nothing was a problem Very clean 2 for 1 drinks on the Monday
Maybe a shuttle bus to the shopping centre we were not driving so it was a bit out of the way. The family room was an ordinary room with 2 extra beds added and not as shown in the picture for family room - so a little cramped No food available till 6pm and this is a busy spot with a lot of travellers.
My partner and I both travel a lot for work (and some for leisure) and stay is many much more expensive hotels but the staff here far surpassed expectations and many of these other hotels. They were ALL friendly, attentive, efficient and went out of their way to be helpful. Would recommend to everyone!
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