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Premier Inn Hemel Hempstead WestA41 Service Area, Stoney Lane, Bourne End, Hemel Hempstead, HP1 2SB (Show map)
Very good,
Score from 93 reviews
“all the staff that we met were very polite and helpfull, we was only there for a matter of hours as my daughter was filming on set but we found it very relaxed. the room was spotlessly clean and spacious. The breakfast was great and really good value for money. if we needed to be in that area again we would definatly rebook thankyou”
Ritchie,
East Bergholt Essex
Premier Inn Hemel Hempstead West has easy access to public transportation to London and the Southeast; affordable accommodations; and an on-site restaurant for breakfast and evening meals. The hotel is close to the historic towns of Berkhampstead and St Albans, and has free parking. Enjoy a good night's sleep on a very comfy bed. Some rooms at Premier Inn can take 2 adults and up to 2 children (under 16 years). The 2 children also get a free full breakfast when accompanied by an adult eating a full breakfast. The full all-you-can-eat breakfast has the expected cooked items, including vegetarian sausages, as well as a wide continental selection. Hotel Rooms: 61, Hotel Chain: Premier Inn. Most recent booking for this hotel was today at 16:47 from United Kingdom.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Heating, Baggage Storage, All Spaces Non-Smoking (Public and Private), Designated Smoking Area ServicesFax/Photocopying, Vending Machine (drinks), Vending Machine (snacks)
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Total Hotel Score:8.3
Based on 93 reviews Guest reviews are written by our customers after their stay at Premier Inn Hemel Hempstead West. |
Score breakdown
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Score filter |
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Helene
Solo traveler
Cambridge,
United Kingdom
May 15, 2012
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Very helpful staff, very comfy bed and the breakfast was excellent value and great choice.
Did you find this review helpful?
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10 |
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Roger
Group of friends
Birmingham,
United Kingdom
May 10, 2012
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The very friendly and efficient service from members of staff. The rooms were very comfortable, spotlessly clean and relaxing. Beds are extremely comfortable, my group all commented on how well they slept. My group really enjoyed the meals that were served, all freshly cooked to perfection. Only down side was the televisions did not want to work.
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9.6 |
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Anthony
Mature couple
holt,
United Kingdom
April 24, 2012
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All the staff were excellent and deserve your praise Window cill in room 36 needs repainting and mould removing
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9.2 |
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Vicki
Solo traveler
Dewsbury,
United Kingdom
April 17, 2012
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Very comfortable, friendly staff, great facilities, great location (not noisy despite being so close to the motorway). Would definitely stay here again! A little overpriced, double what I'm used to paying for a hotel room. Breakfast and wifi both expensive.
Did you find this review helpful?
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8.3 |
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Michael
Mature couple
Bournemouth,
United Kingdom
April 15, 2012
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The reception staff were very helpful and welcoming upon arrival.the bar and dining staff were polite and upbeat. The room was clean modern and comfortable and warm without being stuffy as there is a wall thermostat you could alter the room temperature to suit your own needs.I would definitely stay at this premier Inn again
Did you find this review helpful?
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10 |
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Carol
Family with young children
Maidstone,
United Kingdom
April 13, 2012
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The staff are absolutely brilliant!!! Unfortunately a previous guest had been smoking in the room and so we were moved ,no questions asked!! They even told me they had tried to get rid of the smell so they knew about it. My suggestion is that there should be no smoking signs on the back of the doors in bold letters.
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9.2 |
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Paul
Solo traveler
Stoke on Trent,
United Kingdom
April 13, 2012
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The staff were excellent very friendly and courtious. Tv in rooms were old style, looked dated and had poor reception
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7.5 |
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Bernadette
Solo traveler
Bournemouth,
United Kingdom
April 12, 2012
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Automatic or inward opening doors to save struggle with luggage and doors when tired after long drive!
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8.5 |
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Brian
Solo traveler
Teignmouth,
United Kingdom
April 4, 2012
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Reliable standard as usual with Premier Inns at budget price.Staff bright and helpful. There was a very full breakfast but I had to complain about a very hard sausage ! But they kindly refunded the breakfast charge which I wasn't expecting.
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7.5 |
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Ritchie
Family with young children
east bergholt essex,
United Kingdom
April 3, 2012
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all the staff that we met were very polite and helpfull, we was only there for a matter of hours as my daughter was filming on set but we found it very relaxed. the room was spotlessly clean and spacious. The breakfast was great and really good value for money. if we needed to be in that area again we would definatly rebook thankyou
Did you find this review helpful?
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9.6 |
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Rohan
Family with young children
Buninyong,
Australia
March 31, 2012
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The staff were very friendly and helpful. They revised our booking to save us money and were able to meet all of of our extra requests with ease and assured friendliness. I commend all the team on having a great attitude, initiative and confidence.
Did you find this review helpful?
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9.6 |
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Neil
Solo traveler
Nottingham,
United Kingdom
March 25, 2012
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The bed and the breakfats You did not have Sky Sports in the bar and I had to trail out to watch a football match I was looking forward to
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5.8 |
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Gareth
Family with young children
cardiff,
United Kingdom
March 20, 2012
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Refreshingly helpful/pro-active and interested staff through out the hotel and restaurant made for a good stay.
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9.6 |
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Robert
Mature couple
NORTHAMPTON,
United Kingdom
March 7, 2012
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Good facilities on site
Did you find this review helpful?
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7.5 |
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Daniel
Solo traveler
Wellington,
United Kingdom
March 2, 2012
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Quiet, comfy bed, friendly team, good breakfast, clean not as modern as other premier inns; arrived at 10.30pm and only option for food was McDonalds
Did you find this review helpful?
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8.8 |
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Tanith
Family with young children
YARNFIELD,
United Kingdom
February 27, 2012
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Clean, quiet, friendly & efficient Room 54 bath water was powerful but when turned to shower it was a trickle. Couldn't turn the heating off as the instructions were for a different model.
Did you find this review helpful?
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10 |
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Rachel
Family with young children
Cheltenham,
United Kingdom
February 21, 2012
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All the staff were friendly, we particularly liked Tee who was always charming, helpful and funny. The room was clean and comfortable. My husband had a lot of work to do and found it quiet and easy to concentrate with a well positioned desk for his lap top. The kids liked the telly! We chose pizza for one meal and it was exceptionally good. My smoked tomato soup was also of a standard I wasn't expecting in a large chain. We both felt that the chef was very capable. One of the breakfast waitresses was in a bit of a flap even though it wasn't busy and kept barking questions at us rather than let us explain for ourselves what we wanted. This is a picky point though.
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10 |
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Alexander
Solo traveler
Perranwell Station Truro,
United Kingdom
February 20, 2012
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Food was excellent and good value for money T.V. still not working properly
Did you find this review helpful?
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7.9 |
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Peter
Mature couple
Coquitlam,
Canada
February 14, 2012
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A well run and maintained place. The staff were happy and very helpful during our five day stay. Breakfasts were enjoyable and good value. Comfortable bed and pillows.
Did you find this review helpful?
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8.3 |
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Robert
Group of friends
caterham,
United Kingdom
January 29, 2012
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I like the hotel very much unfortunately while we were there my friend had a phone call, her father had been taken to hospital,so we had to leave before staying the night. He is alright now. from the time we stayed we found it very nice and clean, but did not have time to test the bed which i sure would have been nice too. I am sorry i could not be anymore helpful as we had to leave due to an emergency only one comment,the milk for the coffee did not taste very nice,
Did you find this review helpful?
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6.9 |
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Joan
Mature couple
Ashton-in-Makerfield, Wigan,
United Kingdom
December 29, 2011
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Good-sized room, comfortable bed, nice bathroom. Nothing to dislike, although, as with most hotel chains, I think breakfast is over-priced, and we never seem to be able to get the much- advertised £29 deal!
Did you find this review helpful?
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9.2 |
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Peter
Mature couple
Newton Abbot,
United Kingdom
December 26, 2011
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Easy to get to; friendly staff
Did you find this review helpful?
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10 |
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Bernadette
Solo traveler
Bournemouth,
United Kingdom
December 8, 2011
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It would be helpful if doors opened automatically or inwards on arrival when one is tired after travel!
0 out of 1 people found this review helpful, did you?
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8.8 |
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Claire
Solo traveler
Windermere,
United Kingdom
December 5, 2011
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The night I stayed there was a problem with the power supply which meant that there was no tv. I also had to move rooms as the lights kept going off in the room I started in. The staff were very helpful especially Claire who was on reception that night. They all worked hard to resolve the problems however it was quite disruptive.
Did you find this review helpful?
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7.9 |
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Kelvin
Mature couple
Ipswich,
United Kingdom
November 24, 2011
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An exellent dining/bar and breakfast deal with quality food on offer at reasonable prices tha bed was really comfy compared to trav lodge we stayed at the next night Tv in rooom was kinda old and small but programs ok
Did you find this review helpful?
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9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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