Premier Inn Ipswich North  

Staff were friendly and prompt when i requested more pillows. Room was clean and comfortable and bed comfortable. This was the first time i had stayed in a Premier Inn and wouldnt hesitate to do so again.

Clean and comfortable

Having to pa £3 for wifi, I would rather it was built into the price of the room and therefore free to use

Location- only 4 miles from business venue

Someone banging on my door at 1,50 am-so didnt sleep thereafter.Upon notifying the team there that this had occurred no-one apologising or taking action

we went to ipswich as our son was playing football against ipswich f.c. We were disapointed with our stay as we thought it was like a building site,view of our room was of dustbins. Also we could hear everything next door and was woken up at 6.50am on a sunday morning to screaming kids next door. The televison was very old and did not have sky. We do not wish to stay at a premier again after this experience. Also breakfast was ok but we had to order what we wanted and wait, would have preferred to help self as was on a time limit and i had to ask waitress if we could order. Our stay was a bit dated

Staff very friendly

Old fashioned television , limited channels, bathroom floor very slippery, even with towel on floor, change of price to a higher rate when paying, would not recommedn if charged extra

Staff were lovely and looked after us beautifully - well done

Bed was too hard

The staff are fab - all because of the lead given by sally(?) who was the manager. She has created a great team and allowed them to develop to the benefit of customers - will definitely stay there again.

As it was our Golden Wedding Anniversary we had quite a lot of rooms booked in our party and the hotel was close to the venue we chose to hold our celebration. Everyone in our party was more than happy with the accommodation and the value for money. The staff on reception were very helpful. I have stayed at that hotel before about 10 or more years ago and did recommend it to our family and friends.

The only thing I didnt like was the rubbish milk provided in the room for the coffee and tea facility it was undrinkable but we were able to get a decent coffee in reception.

Excellent staff - very courteous and helpful

Would have been useful to have a exit/entry door at far right of building rather than only entrance in the middle. However, I realise that your security policy is very good and that this "minor irritation" would compromise this.

easy access from the motorway and central to the area I needed to be in.

The staff were excellent, julie on reception made us feel very welcoming and helped me with a problem I had when one of my children were ill, sarah who wored within the restaurant area was amazing, she knew we had a problem with one of our children and arranged for us to have our meal in our room, she was very kind and very attentative to our every question, quiery, the staff and this hotel is superb, look out for the £22.00 3 course meal deal, very good variety and it also includes breakfast the next day which is worth £7.99 on its own and all kids eat free, there was so much food it was unreal very worth the stay and very worth the money on food couldnt ask for a better place.

Reception staff most helpful

Blocked Wash Basin