Premier Inn London Kensington (Earl's Court)  

The location was excellent. It was less than 5 mins walk to the tube station and also close to a Sainsbury's Supermarket. The staff were also very attentive and helpful. They were a great help in assisting me to book for a rental car online. The room was clean and the beds were comfortable. I will not hesitate in staying here again if I were to return to London or to try out other Permier Inns in the UK.

The room was a little tight for 4 people (2 adults & 2 children) and we were often getting in each others' way. We were also in the new wing which required us to take 2 lifts and cross a bridge but we sort of good used to this after a couple of days.

Fast checkin and checkout, good price, nice bar.

The breakfast was very good and consistent. The personal from the restaurant was very kindly and professional The room was clean and the size was fairly good. Excellent bed. Close to the underground station (5 minutes) and good connection with central part of London

We could hear the underground - early in the morning and late in the night The bathroom wasn't renovated for long time No free internet lounge

The staff was really good. Jennis took care of a problem that came up with your charges of having room and breakfast, when we thought we were getting their "Meal Deal". The restaurant staff was very helpful and really good also.

The building is located over the tube system at Earl's Court. Had I known this I would not have booked this unit. We also had an fire alarm go off in the middle of the night. Then we had a person later run down the hall and burst through one of the inner doors. After that we had a party of people walk down the hallway talking as if they were still outside partying. I told the young man at the desk that morning that if I had longer that morning I would claim back my money under the "good night guarantee".

Very nice hotel,very friendly staff,and very well communicated(two tube stations about 5-7 minutes walk,Gloucester Road and Ear´s Court,from where you can go to anywhere in London).All in all,very good value for money--for London standars--.Very comfortable beds.They have some really good offers at the restaurant,and the food is very good.I Will stay there again for sure.And in the surroundings you have lots of supermarkets,Starbucks,cafeterias,restaurants.....,very useful.

Only complaint: you can´t move the shower head,and that is very uncomfortable.And perhaps you can hear some noise from the tube at nights--it depends on where is situated your room--but it is not really a big deal.I

Stayed here with my two teenage sons. The location was excellent, a short walk to the tube. The included all you can eat breakfast was excellent and perfect way to start the day with teenage boys. The staff were friendly and very helpful. Internet access was available through an outside provider and apparently cheaper £3 a day if you bought it on line. Quiet location for sleeping. When we arrived at the hotel, due to the revised exchange rate the bill was £40 less than when we booked, the saving was passes on to us which was a nice surprise!!!!!

The third bed on the floor was small for a teenager and uncomfortable, could feel the springs through it. The rooms were cool, and turning up the temperature didn't seem to warm them up. Having said that we didn't bring it to the staff's attention and they may have been able to resolve it if we did. It would have been nice to have Internet included.

Staff were lovely and really professional could not flaw them, rooms were nice and had everything you needed. When we first arrived and were givin our room the heating and TV did work so we went to rec

Staff were very nice and professional could not flaw them in anyway, when we first arrived our room had no heat and TV did not work however we were moved without any hassle to a nicer room staff were so helpful.. On two nights we were woken by a fire alarm and 12.30am and 7.30am due to people smoking in there rooms, I got very annoyed over and so went down to make a complaint and demand my refund as the hotel offer a good night gurantee.. The member of staff said as part of the garuntee we were entitled to 1 nights refund which I received 2 days later in my account.. Overall we had a good stay other than the fire alarm Goin off but that was out of the control of the hotel.. I would use this hotel again if I was Goin to London again as it ideally situated from pubs,restaurants, shops, and tube station

Great location , friendly helpful staff. Enjoyed the English breakfast !

It was a little noisy from other guests on the Saturday night, otherwise fine

The room is very clean and new. I believe it was recently upgraded. It is also spacious for a family of three with three large suitcases considering that most hotels in Central London are cramped. Most importantly, we do not have to walk in the frosty morning looking for food as hot breakfast is served. The hotel is also approximately 3 mins walk from the Earl's Court tube station and another 3 mins walk from the Sainsbury supermarket.

We could hear footsteps above our head as the ceiling board is very thin. The hotel alarm went off twice during our stay and we were jolted rudely from our sleep. We thought our thermal was faulty as it is giving some burning smell and therefore it triggered the alarm. The hotel staff should at least explain the situation. The hotel breakfast served lacks variety and the bed sheets were not changed everyday.

Alex at reception was excellent

To get to my room I had to use 2 lifts and go through 5 doors

Clean convenient friendly

I felt really good in this hotel, clean and comfortable room. Nice.