Premier Inn Stevenage Central  

The overall standard was excellent and the rooms clean, tidy and spacious. What really made the experience worthwhile was the staff especially Carol who served us at breakfast. She was warm, friendly and had a laugh and joke with all the customers I saw her interact with. She made everyone feel welcome and its evident she loves her job. Please pass these comments on to her. Thank you

My only concern was that you could only feed your children if you purchased a full breakfast. As I don't eat a full breakfast I found this a problem. Might be an idea to cater for children in the future.

Convenient location. Easy trip into London and regular trains. Excellent breakfast - as much as you like. Good , friendly, helpful staff.

We were just a bit disappointed when on booking, we werent informed that the restaurant would be closed.

Poor Location. No local shops, No onsite food/drink. Very small beds

Everything was nice there.

3Rd time staying there. We have travelled from Australia each time and got in earlier than check in. Each time, the staff have gone out of way to get us our room as soon as possible.We love everything about the hotel.The very friendly and helpful staff, the location and the cleanliness of the hotel are all assets. Staff there have remembered us from previous visits, have taken and interest in our adventures. The rooms are always clean and very comfortable. The restaurant and bar are excellent and great service by both areas. All public areas are immaculate at all times.

There is nothing we dont like about this hotel. We would recommend it to everyone,

Recption staff very helpful

Restuarant staff not helpful at all, food quality poor

when you arrive if like me you somtimes travel alone , your room number is not spoken out loud and it is passed to you on a card this is one of the major factors for me when i book into a hotel as i somtimes travel alone and dont book in till late at night . The rooms are allways very clean and well equiped for my stay there is never a mix up in your room ie; someone else staying in there as ive had in lots of other rooms in the town !!!

staff !!! on my last stay ( september 20011) we decided to eat in the restaurant ( which i feel really lets the hotel down with the plastic tables and chairs ) we were served at our table by a young girl ( lois) she asked us why we were staying at the hotel and we told her that we had a family occasion to attend the next day " wot sort of occasion she said wot do you mean " we told her again a family gathering, she wasnt happy with this reply so my husband told her ok its a funeral my wifes father !!! oh she said is it a burial or cremation ?? so i said cremation at harwood park to which she replied arrh its nice there hope you have a good day !!!!! we ate our meal and left straight away , in the morning we came down to order breakfast lovely lady greeted us took our order and served us really well , however there was then a piece of nylon string in my breakfast which she tried to find out where it had come from but couldnt but was very appologetic.so maybe more training for staff would improve customers stays .

Ther was nothing special to like, It's a hotel!

The hotel in general was over heated, to try and reduce the temperature in the room we opened the window, but the noise from the traffic on the a1m was intolerable, so we switched on the air conditioning which was also very noisy. We did not like the fact that the local comercial radio station was played very loudly in the restaurant during breakfast.

The staff were friendly, efficient and helpful.

Nice staff Good breakfast

Be wary of a room above the bar - can get busy Hotel is a bit out of the way - you will need a car ideally

Friendly staff,a pleasant place to stay.