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Central Beach, Barkby Avenue, Prestatyn, LL19 7LA – Show map
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12 properties in Prestatyn
Including hotels, apartments, villas and more.
275 verified reviews
They speak your language
Pontins - Prestatyn Sands Holiday Park's staff speak: English
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Tennis court, Table tennis, Darts, Snorkelling, Mini golf, Indoor pool (all year), Games room, Children's playground, Karaoke, Entertainment staff
Food & Drink
Restaurant, Bar, Restaurant (buffet), Snack bar
No internet access available.
Free! Free private parking is possible on site (reservation is not needed).
24-hour front desk, Gift shop
Shops (on site), Non-smoking rooms, Facilities for disabled guests, Family rooms
16:00 - 20:00 hours
08:00 - 10:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
All children under 2 years are charged GBP 10 per person per night for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking for more than 9 persons, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 275 reviews
Value for money
Show reviews from:
It was all in one place food was passable
People saving seats felt like a cattle market waiting over an hr to check in pull out bed very uncomfortable and not big enough for some one around 6 ft
facilities show acts childrens entertainment reasonable priced food and drink. Lovely beach
Adults entertainment a family comedian would of been good. Chalet was a slightly untidy surfaces also floor could of been cleaned and bleached.
Clean chalet nicer than last time.all my special guest request were met!all activitys were open.check was quick and even though morris dancing and netball was on there was no problems.
Going home my kids were sulking.
Location Main Facilities Accommodation clean
Accommodation didn't match illustration We expected two bedrooms! The settee in the lounge was most uncomfortable to sleep on! Lack of Parking spaces was an issue Sunday morning the courtyard was scarred with strewn litter.( Assumed that was due to some guests ? )
The entertainment was great for children. Lovely clean beach close by
The chalet was dirty, beds were uncomfortable. The site in general was dirty, the drinks in the bar were awful. Late check in at 4pm and early check out 10am.
We like it they lots for the kids to do in the day time we think it was a very safe place to let my kids run around and in joy them self's very clean entertainment bwas brilliant staff was very helpful and very pleasant to my kids who have aurtism can't wait to go back again
At night time it was very noise we was on the bottom and all upstairs done was bang banging kids playing football late at night drunks making to much noise shouting and swearing everynite
All staff were very obliging and couldn't help you enough Booked to go again 3rd October as was so good !
Poor quality glasses, plates and cups Will take my own next time
The food was the only thing that was any good. The rest of the camp was appalling, it was dirty full of liter and rubbish, there were beer bottles, and empty beer glasses just dumped outside the pub not gathered in from the night before. The chalet was filthy we had to complane. It was in fact one of the worst resorts i have ever been to. I would never recommend it to anyone.
Sorry listed all i didn't like above.
Plenty to do for our 8 year old grandson. Food reasonable. Easy to get to.
Apartment awful, Hadn't been cleaned properly. Poorly equipped and despite several complaints nothing was done e.g. no toilet brush to clean the toilet, no plug for the bath or wash basin, curtain linings torn, blood stained single mattress and shower head that dripped continually. No supervision in the dining room and lack of security at night when people were banging on doors and using foul language.
Bluecoats are brilliant and good entertainment.new go karts and bouncy castles kids entertained allday.
Have to wait a while in the chippy at busy times could do with more staff at peak times.
Food was fairly decent on most occasions. Our chalet was clean and we had a comfortable stay (however we saw evidence of chalet's dirty and not cleaned).
Toilets and changing rooms were dirty & smelly, Pool staff were seen using a dirty smelly mop in pool area. restaurant staff were not very helpful. Major concern was a lack of trained first aiders during a witnessed incident of injury to a child. Sometimes the standard of food was poor and over cooked. Not enough catering for young children and no desserts for kids. We spoke to reception staff regarding a few items, (1, no remote for TV, 2, no toaster, 3, broken window in chalet kitchen area) we got no follow up. We have concerns that if we booked again we would not get same standard of chalet or if we went self catering that the facilities and equipment in the kitchen were insufficient for our needs.
Dirty bathroom. (I cleaned it myself) Faulty light (they did fix after notified) broken bed (unusable sofa bed, they did not fix) ummm not great.
dirty not enough bed linen bedroom door coming off hinges cold shower (water not hot) outside noise smelly kitchen area lack of power sockets inconsiderate other guests
Good location to fantastic beach
Booking details not acknowledged by Pontins. Springs sticking through in ALL mattresses. Floors not been cleaned for weeks. Odd incorrect amount of crockery/cutlery. Paintwork filthy
The room was in a ok location
cleanliness of chalet was bogging to the extent it was filthy
Room hadnt been cleaned from previous occupants, reported to staff who said it would be sorted. Had to complain 4 times in total, staff were unhelpful and didnt care. At 11.30pm we finallu got our room cleaned our children were shattered and irritable! Will never use pontins again!
entertainment was average, my apartment was further back so was lucky not to have peeps walking past all the time. the price I paid got a good deal
not the cleanest of appartments, check in like herds of cattle, swimming pool has slippy surface like a slime. check out between 8-10 but only found out its 9-10 on a sunday rather disappointing as had to hang around for over 30 minutes found someone at 850 who said she could take the key. too many watching entertainment insufficient seating hence peeps standing and blocking seated views
staff dealt with my issue and bent over backwards to solve the problem
queing at the bar ,lack of seating in bar area,no automatic doors for whellchair chair users,all play stuff eg bikes etc should be free when on the complex.
Not much at all except the beach was close by and motorway to travel to different places
The beds in the chalet were uncomfortable and the bedding supplied which was nylon based caused my younger son to slip out of his bed and get a black eye this happened three times. The double futon was extremely uncomfortable and I ended up spending extra money on an air bed and bedding. There wasn't a great deal to do at the camp for the children but there was many places to travel too luckily. As for staying at pontins again I would not and neither would I recommend it to family and friends
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