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Central Beach, Barkby Avenue, Prestatyn, LL19 7LA, United Kingdom – Show map
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12 properties in Prestatyn
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299 verified reviews
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Pontins - Prestatyn Sands Holiday Park's staff speaks: English
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Tennis Court, Ping-Pong, Darts, Snorkeling, Mini Golf, Indoor Pool (all year), Game Room, Playground, Karaoke, Entertainment Staff
Food & Drink
Restaurant, Bar, Buffet-Style Restaurant, Snack Bar
No internet access available.
Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, Souvenir/Gift Shop
Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms
4:00 PM - 8:00 PM
8:00 AM - 10:00 AM
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years are charged GBP 10 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking for more than 9 people, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 299 reviews
Value for money
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The fact of bieng able to get away for a good price
Having to leave
The staff where very friendy..had sn issue with a bed and they within 10 min and fixed it..carnt fault the staff
The size of the apartment was very good, with our own kitchenette.
It's self catering so bring everything you need - towels, toiletries etc. TV was awful just 5 channels and grainy. In the era of digital!
Check in was fast, the girl was friendly, apartment was ok, very basic but clean enough! Blue coats are brilliant with the kids! Good park with good play area, facility prices very reasonable most things only £1 a go
The club gets very busy and takes 40 minutes to get a drink
Location, self catering option, good sound proofing, clean and titdy
mattress was in need of replacement, I could feel the springs digging into me all night....
food was horrific....chicken very overcooked, steak pie was overcooked , underseasoned. fish was from the freezer, all desserts were from the freezer. kids sausages were very poor quality.
This living conditions are unacceptable The heating system is insufficient The beds are extremely small, dirty and uncomfortable, the duvet covers are torn and paper thin. There was also no hot water. After complaining, the customer service is so far the worst I have dealt with.
food was 5 star
The cheap stay Good site
We never got the double room we booked but a chalet; chalet had no linen until after 3 visits to reception; Wasn't advised the room needed a electric card for electricity until after reception had closed. Glad we never paid more than £29 for room.
The chalet was clean and tidy had everything inside for a chalet my kids loved it aswell the amusements and club house loved the idea of everything been in one place not having to go here there and everywhere on site in one place under one roof the staff where fantastic helped in every way with questions I had explained where I was staying and how I could find the chalet fab stay fab nite will be going back hopefully soon
very sorry to say none of it was at all good !!
I am so sorry to report that my great memories of being at prestatin North Wales were totaly destroyed during my two day stay with my son. I have been living in Canada for the past 11 years but was visiting elderly parents in North wales and decided it would be a great treat for myself and my son to enjoy a few nights with you all. We left after one night !! So very sad to see it in such a sorry state filthy rooms and downhearted staff to say the least.
Enertainment ok, breakfast alright for price .
The shop was way expessive and had nothing in to cook, the bedding way out , you slid off the sheet , we had no saucepans to cook with, only 1 plug in whole apartment , the cost hippy on site closed to early closef by time we got there.
Just a sad run down place, feels like a communist Cold War military base
food was really nice, evening entertainment was brilliant. rooms were ok for a couple of nights but not for a week. my children did not want to come home, they really enjoyed their stay at pontins.
There is not a lot to do when you are there.
Wasn't expecting too much as we didn't pay a lot for staying her but when we arrived and went to the chalet i was horrified. The bathroom was dirty the living area was dirty. The night we stayed we had other guests returning from nights out, screaming at each other and banging doors in the early hours of the morning. I would not recommend this place to anyone, and i would completely avoid at all costs if you can.
Chalet nice and clean good bargain break
Better mattresses on single beds decor a little bit brighter
More bar staff and more staff in the restaurant to clean tables also kitchen staff to be in front of service
The staff we're friendly .
After being given a top floor apartment , I politely asked twice for a ground floor one with having a baby and a toddler . I was told to keep coming back at different times/ days to see if I could move. I never moved and had to struggle going up and down stairs .
wasn't told there was a private booking so only 1 small area opened it was supposed to be Halloween week for kids could not get seats very disappointed
Good price and entertainment, services in the complex
The room was filthy floor hadn't Been swept and the door had a massive hole in due to the draft excluder had been removed and not replaced!!
Room had new flooring All you can eat breakfast good value for money and nicely cooked.
Having to make own bed up, uncomfortable bed, adult bar closed at 1800hrs so forced you into complex. Glasses in room too small. You had to move microwave from one side of the kitchen tops to the other in order to plug in! Bath the size of a teacup never ever seen a bath so small or that shape!
The beach at Prestatyn is wonderful - miles of sand. Flat promenade ideal for cycling. The chalet was more roomy than B&B accommodation. Even in October (not in half term) there was a fair amount of activities laid on for families. Well done Pontins.
the exactness of equipment i.e. an apartment for four had 4 each of small mugs, small glasses, knives, forks, spoons, tea spoons, bowls, side plates etc. Pontins obviously don't expect you to cook too much in the chalet!
no electric so it was unable to see anything on arrival. no pillows no quilt bed cover or sheets. tiny tv with just 4 channels.chalet dirty booking done by phone email so might had to order bedding but having 2 children no bedding they charge us 20 for a double cover 10 pound each for children but this was without quilt and pillows so they did without. total added 40 pound plus 15 pound used in elelectric. we went out to buy pillows costing another 20 pound.food was ok not brilliant. entertainment poor only one venue has the other was hired out no near by pubs clubs in walking distance, so you had to make do with what was on site. all entertainment finished 11 pm then back ground music.all toilet facilities was not cleaned to good standards . makes me wonder about the kitchen cleaning procedures which i noticed 3 star ? just. acceptable. This holiday camp was appauling and in need of emergency revamp clean and lick of paint looks like a prison camp. easy to say will not be returning to any pontins site if this is the level of standards pontins keep. does not take a lot to at least clean toilets and chalets. we stayed at neighbours Haven. the sunday what a difference in cleanliness,we was so happy we did not book any longer and just the 3 days.
very basic kitchen facitlties
disgusting chalets disgusting kaeroke guy commenting on my breasts to which my husband had to have a word with him. Which led to us being asked to leave NOT him being repremanded!! thank god we were only passing through. I nearly had a break down when i saw the place its awful do not go EVER