Prestonfield House  

We were treated like royalty. There was always a member of staff ready to help in any circumstance.

Everything. this was a nostalgic trip as we stayed here 29 years ago. It has improved immensely. The attention to detail was second-to-none and the atmosphere, decor, staff, food,friendliness couldn't have been better. We will definitely return soon.

Nothing!

Dinner and comfort

Basic small bathroom

Overall vibe Design Attention to detail Friendliness of staff

The suite we booked (Allan Ramsay) was truly luxurious and very comfortable. Staff were as usual very friendly and extremely helpful. Great hotel and we will be back in the future.

Our starters were luke warm ( we could have sent back but didn't). Our vintage port came with lots of sediment at the bottom of the glass (we sent back and they replaced with fresh port).

The room was gorgeous, sheer luxury. The staff were attentive and friendly, nothing was too much trouble. The surroundings were beautiful, food was fantastic, can't wait to go back.

Having to leave!

The hotel itself is magnificent. The room was in a league of it's own with spectacularly upholstered walls. The staff couldn't have been better, really trying to look after the guests. One of a kind. And even with the negatives I raised I would go back.

The evening meal in the restaurant was beautiful and tasty but the portions were so small that as soon as the starter arrived (the menu made it sound like you were going to get a plateful of food) I realised I was going to leave hungry, which indeed I did. That and the prices were astronomical. I felt like I had been mugged!. The only other issue with the hotel was that the pillows were perhaps the most uncomfortable I've ever tried to sleep on.

Wonderful friendly staff, cosy intimate ambience.

Very busy with non residents so close to Christmas, making it difficult to find room to sit in the cosy lounges.

The " old worldy" atmosphere and an amazing feeling of secrecy about the place I found very relaxing. The staff were second to none, nothing seemed to be too much trouble. An amazing place for a little R and R or a wonderful retreat after a hard days shopping.

It is pure luxury, a fantastic venue with great staff, rooms and food. I took my girlfriend here to stay and proposed to her. The staff were extremely helpful and made this a truly memorable stay.

It is certainly a luxurious hotel with a character of its own. The staff were particulary considerate and helpful - the receptionist was a very cheerful lass made you feel welcome. Staff were around and anxious to take your luggage or answer any questions. The decor and ambiance made you feel you were in a royal palace We were with the Youth for Scotland movement and enjoyed a lovely dinner well prepared and delightfully served fantastic!

There was nothing that made me say "I don't like that"

wonderful interiors and excellent outdoor environment

It was an amazing Edinburgh experience because of Prestonfield Hotel. We highly recomend the owner suit and tasting the traditional dishes.

Having a zen eco-home, you can imagine the contrast to the oh-so-opulant Prestonfield house. I was prepared to be overwhelmed by heavy overstuffed grandeur and staidness. Instead we were thoroughly delighted in every way. Make no mistake about it Prestonfield is ott in it's grandeur with it's heavy black/claret velvet draperies and wine, black and gold fabric wall coverings, with it's high quality reproduction furniture (that blends elegantly with the genuine antiques) and somber portraits on the walls. With it's black and gold gilded mirrors and massive 4 poster beds....well you get the picture. A sort of northern Cliveden --But bizarrely, it worked!!!!!!!! There was such a frankness about it's willingness to be just what it is -- utterly lavish in every way-- that I felt like I was on a stage of an overdone period drama and found I was frequently chuckling.. But the staff is what made it for us. They were fantastic--nothing to difficult, always ready to go the extra mile, friendly, unpretentious, smart...I could wax on and on. Given that I travel 44 weeks in a year staying at 4 and 5 stars around the world weekly, I am jaded when it comes to service and quality. But the Prestonfield house is perfect in every way, from sumptuous beds and yummy bed linens, to pristine bathrooms, to lavish surroundings, to young hip staff--I would travel to Edinburgh just to stay there! Oh one more thing--the food--stunning, breakfast sumptuous and their drawing rooms cozy and welcoming.

Can they duplicate their staff elsewhere--the hospitality industry really could learn a thing or 2 from Presotnfield House.!

The most fabulous luxurious country house, staff really friendly whilst maintaining a professional approach. Couldn't have asked for more cant wait to go back. A real touch of class and high standards.

We have found prestonfield House so amazing we have now stayed 3 times in the past month, The gracious and tastefully restored house is a hidden gem surrounded by beautiful gardens and a golf course, The staff are fantastic always helpful and friendly and the rooms are so romantic. We have to say a huge thanks to jenny for upgrading us to the Lord Provost suite which was lovely words cant describe how good this suite is. We made a reservation for rhubard and found that experience exceptional the scallops were magical. Prestonfield for us is simply stunning.

This hotel is just to die for. The rooms are excellent the service is second to none and the whole ambiance is out of this world and the food is fantastic. The best breakfast ever. Great afternoon tea. We have stayed in the sister hotel The Whitchery in Edinburgh which is also excellent but the staff at Prestonfields are just the best and they make you feel very welcome. The great thing about this hotel is that they will let you take your dog which we only found out on our last visit. We will be back without a doubt.

Unbelievable. Valets in kilts. Many Sitting rooms to relax in. Opulent. In the middle of town with 20 acres of parks. Peacocks and highland cows! Stay there. Do it! You will feel like you are an aristocrat in a manor house.

No negatives at all!!!!

absolutely stunning setting. luxurious room. friendly staff. excellent food and wine.

Excellent service from arrival to leaving. Marvellous young staff. Fabulous food, wonderful wine list and great attention to detail. A real treat for my wife and myself that we will definitely repeat. Thank you.

I booked bed and breakfast under the impression that I could book a table for dinner on arrival. I then discovered that this was not possible due to the popularity of Rhubarb restaurant. The staff were excellent though and managed to find us a table. Thank you again.

The whole ambience of the house, which was created by not only the old building but also by the so attentive but unobstrusive staff. Avery minor complaint, there was nowhere in the bathroom to lay down any things,ie razor ,deoderant other toiletries etc.

It was impossible for me to have a shower or bath

We loved everything about this hotel. Starting with the most warm welcome you could wish to recieve to the fabulous roaring fires in the amazing reception rooms. We were upgraded to a beautiful suite which made my husbands 50th even more special. We had already booked elsewhere for dinner so we only had breakfast in Rubarb but my husband said it was the best breakfast he had ever had! We realy hope we get the opportunity to go back.

The only thing I could think of is that it doesn't have a spa or pool on site, not that we would have had time to use either however if I were staying longer that would be the icing on the cake!

Fabulous decor, comfortable rooms with all modern amenities, superb service.

Un vrai rêve, une ambiance romantique extraordinaire. Nous avions la suite Alan Ramsay, merveilleuse. L'afternoon tea près de la cheminée était merveilleux, le restaurant parfait. Le personnel était adorable. Un grand souvenir dans un manoir comme on les imagine en Ecosse.

装饰很美，很古典，氛围很好，服务员很棒. 价格值！

因为历史古老，睡觉的时候有点心慌，个人问题...