Purbeck House Hotel & Louisa Lodge  

Very helpful and friendly staff. Very comfortable and convenient location to explore Swanage and the coast.

Very helpful and friendly staff. Especially liked being able to park up car prior to checking in. Excellent evening meal, good breakfast - plenty of coffee. Room was large and well appointed. A little too warm for my liking, but was able to yurn down heating and open a window. Water pressure could have been a bit higher in the shower though. Building is very impressive. To think that it was a family house!!

I/We were so pleased that we had a room in the hotel (house) rather than the Louisa Lodge: I/we loved the character and the history of the Hotel - with the original features as well as the location...within walking distance of the beach & Swanage Pier and also the shops.The staff were very polite & very helpful.I/we would certainly stay here again & in fact have already been looking at New Year's Eve!Hopefully it will not be too long before we can pay Purbeck House Hotel another visit.

If I had to comment on one thing it would be the taps in our bathroom sprayed outwards & I got soaked when running the taps - also the shower (temperature gauge) was difficult to adjust when in the shower: it was either scolding hot or lukewarm.

a nice victorian hotel with lots of original features - had the feel of a grand country house - very nice - you can always tell a good hotel by the quality of its sausages

Convenient location. Ideal for walkers. Staff friendly and hotel very comfortable. Would recommend to anyone and would definately stay again.

Victorian style of the building

The flushing of the toilet of the top floor rooms

The location of this hotel is perfect for the beach, shops and the steam railway to corfe castle etc.The staff are friendly and polite and the house while very comfortable, is mildly eccentric and offers a glimpse into the past. We loved our short stay there .

If i was being really picky i would suggest a couple more pillows would make things more comfortable

Really enjoy staying at this hotel. Great place.

Staff very professional, friendly,& helpful, Thouroughly enjoyed our stay & wont hesitate to stay here again! Food was fab, portions very good. Nothing was too much trouble, even had help with setting up wifi on our laptop. Excellent service

Very friendly, welcoming , lovely old building with a real sense of history... And fantastic location

Very friendly & excellent value for money.

It was decorated very nicely, it felt old but not scruffy. Lots of history there.The staff were all very nice and helpful. The breakfast was really nice, lots of choice, it came to the table really quickly and was hot. Our bedroom was very warm and comfortable. We will definitely stay there again soon I hope.

A fine and interesting old house with impressive features both inside and out. The interior and most of the exterior kept in excellent repair. High ceilings, impressive staircase, enormous room, period (Victorian?) fittings. Carpets and wall coverings all in very good condition. A couple of minor points. Sadly the presumably former kitchen garden greenhouse is in a sad state of repair. Doubtless it was once some former Head Gardner's pride and joy. In the same area a number of apparently original cast iron staircase embellishments are in need of some tlc.

Didn't appreciate being "talked over" by another member of staff whilst I was in conversation with the otherwise very efficient Receptionist.