Arrived to a complete lack of toilet paper, bin bags, cleaning products, kitchen paper or tea towels so had to go out and buy. Not even a token few tea bags/coffee sachets to get us started (ditto toiletries and coathangers so couldn't even unpack as there was no drawer space); this is not the norm in any serviced apartment we've ever stayed at before.
Bought pizzas to find the oven didn't work, plus terrible smell from sink drain (and no plug), intercom completely dead and only given one key, so difficult to go out separately if one person returning late as couldn't go to bed - had to stay up and dressed to go downstairs and open the door.
Generally a series of low level irritations which we could have done without when trying to relax. Not dreadful, but paid an inflated rate because of the festival and not happy.
Great location, Sainsbury's downstairs, fully opening windows to let air in. Generally fairly clean and bed OK, hence recommendation when at usual rates.