Quality Maitrise Hotel Maida Vale

Renligheden på værelset var i top og morgenmaden var rigtig god og det var en hyggelig restaurante man sad i. Personalet i restauranten var venlige.

Personalet i receptionen. De virkede lidt reserverede og når man spurgte om noget følte man ikke, at de havde lyst til at hjælpe. Værelserne var meget små, men eftersom vi kun tilbragte nætterne på værelset, var det okay. Og så var der ikke vinduer på værelset, men heldigvis air-condition.

Hotellet haft en god designer og han har gjort et pænt stykke arb. men det personale der skal holde standarden har SLET ikke forstået konceptet. Lidt som et slot med en flok bønder. Alt dette er dog til at leve med hvis prisen er derefter hvilket jeg tror den normalt er, men i dette tilfælde hvor 2 overnatninger på alm. dobbeltværelse (20 m2 alt inkl) koster over dkk 4000,- uden morgenmad eller noget andet, så føler man sog i den grad snydt. Det skal dog siges at personalet vare søde og smilende og at alle mangler KLART bærer præg af at det er LEDELSEN den er gal med (eks. så har jeg SJÆLDENT set så rodet receptionsskranke)

Et godt forslag ville være at få en ekstern hotelcoach ud til at gennemgå hotellet sammen med hotellets ledelse. Det er få, men grundlægende ting der skal til for at hotellet kunne blive nydeligt og leve op til den designidé designeren har haft. Såfremt hotellet ønsker det kan jeg sagtens komme med helt specifikke forslag.

We booked a VIP room which was tiny and had none of the VIP perks that were advertised. Rooms were cramped and boiling hot. Windows did not open for ventilation and air conditioning was not enough. When we arrived, other peoples dirty tissues, toothpicks and hairy soap was still in our room!

The room was modern and stylish. The bed was very comfortable.

There was no milk in the room for my tea and I found the tv a little temperamental.

The room had a window but was blocked off, no light from window in the room

Very disappointed, no comment.

Unhelpful staff, accommodation compact, noisy generator coming on around 5am, and poor air quality on the 3rd floor causing the rooms to smell.

room design, clean hotel

nothing but there is one lady in the reception she ware glasses. she is not capable to work in this hotel, she must be in hotel with 1 star. also check in time every body should check in at 14:00 There is no flexibility, just imagine the situation !!!! final thing regarding that lady, she was trying to charge me twice in check out !! i hope the management of this hotel read this and kick her out :)

Close to Lord's cricket ground

Breakfast was good but was surprised that I could not order pork sausage or real bacon.

The staff were helpful and polite.

The background music in the dining room -- too loud. no air conditioning in room working. 1st room by the outside air conditioning/ central heating unit which was very noisy, so iwas moved -- thankfully!!

the hotel's location, very near the tube staation

The room was a bit small and our television didnt work for one day.Also we booked a vip room, which I dont think we were in.

Nicely decorated rooms, good shower and a nice bar to relax in the evenings. Restaurant and bar staff were welcoming and provided a good service level. Excellent wi-fi coverage. Central location, close to bus and tube. A nice pub/bar across the road.

The receptionists were a bit uninterested, barely glancing up from their computer when guests passed. Small rooms, more like the size of a cabin on a cruise ship :-). The air in the room quickly detoriorated if the AC was off, and it became really hot. Difficult to find a pleasant temperature.

Clean and friendly staff

Too little storage in room for our stay of 6 days, room very small, bathroom too hot. Breakfast was a bit of a hit or miss - tables not cleared quickly and initially toaster was broken but on last day a new one arrived, lask of bowls and cups etc.