Mercure Wolverhampton Goldthorn Hotel  

i booked a superior room and was dissapointed by its size and only one chair, lack of milk and sugar,in room only two of each.and the floor boards are in urgent need of attention. kept me awake all night with people just walking past,i really cant express my dissapointment at the amount of noise these floorboards made. i was amazed at prices being charged in the bar i thought it very expensive and thought of bringing the fair trade people in

The Hotel was really good, Staff where pleasant, Rooms very clean, Breakfast excellent, overall very very good, would stay here again :)

Nice staff, very helpful when we asked for heating in the room to be switched on. The radiator needed bleeding!

Cold room on arrival; allocated a room in the Business Centre Annex, which was inconvenient for the meeting which was held in the main building.

We asked for a room away from the main road and we were given a very comfortable and spacious room which was one of the cleanest I have stayed in for a long time. When we asked for help to turn the heating down a staff member came immediately and helped to turn it down, although it seemed to be on a central timer and it was difficult to control the temperature. We were able to open the windows so that it was fine.

We stayed at the Goldthorn when we went to Wolverhampton for a football match. The staff were very helpful & polite. I would have no hesitation to stay there again.

Good service. Value for money. Location was good.

Diabled facilities were a bit lacking.

Stayed there last year, close the city centre

The heating was a little high in room number 50

Very reasonable for a nice hotel. Wish I had used the pool.

Breakfast slightly expensive. Didn't like the tv (sport) on in the bar area.

Generally for a three star hotel it was ok entrance foyer was very nice but the corridors etc could do with a revamp.

No lift. I can see the difficulties in installing a lift but in this day and age it was a shock to find a hotel without one - even a small one.

The hotel was absolutely fabulous - the room and bathroom was excellent, we stay in a lot of hotels over the year and we have never had such a comfortable bed. The cleaniness of the hotel was second to none and the staff we extremely friendly and helpful. We did not manage to stay for breakfast but we are sure that would not of disappointed us. Many thanks

Excellent staff - nothing was too much trouble for any of them; always pleasant & helpful. Food excellent at all times including Room Service. Room very comfortable.

Reception area & adjoining seating area very bland - some greenery (plants/fresh flowers) would enhance the area immensely. No tissues in the bedroom/bathroom.

The staff were extremely helpful, breakfast was plentiful, with a wide variety of choice. Health spa looked excellent I just did not get chance to take advantage this time. Bedrooms very clean, tidy with comfortable beds. Very quiet no noise late at night.