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Newest reviews for Mercure Altrincham Bowdon Hotel

  • Alan
      United Kingdom
    18 August 2014

    All staff, hotel, gym and restaurant were friendly , polite attentive and professional. I travel a lot and will certainly use this hotel in future. Well done.

    9.6

  • Phillip
      United Kingdom
    11 August 2014

    The Staff were helpful and friendly the room was of large size and very comfortable. The Wifi provide free, fast and efficient access to the internet. The area within which the hotel was set was not beset by traffic noise and was quiet overnight. Dining in the hotel restaurant was a pleasure and waiting staff were very attentative. We enjoyed our overnight stay there.

    9.2

  • Anonymous
      United Kingdom
    11 August 2014

    Room service.

    Bedroom extremely hot.

    6.7

  • Penny
      United Kingdom
    8 August 2014

    Quiet and clean. Breakfast very tasty

    7.5

  • Janis
      United Kingdom
    6 August 2014

    Could not connect to internet

    9.6

  • Michael
      United Kingdom
    4 August 2014

    Staff were friendly and helpful

    Gym facilities were limited.

    7.9

  • Serena
      Australia
    2 August 2014

    rooms were very large, comfortable and clean

    No lifts so had to carry our luggage up the stairs

    10

  • Anonymous
      United Kingdom
    31 July 2014

    The pool was a great bonus. Breakfast was excellent.

    Evening meal could have been better, no vegetables served with the main course was a bit strange.

    10

  • Melanie
      United Kingdom
    30 July 2014

    Nice clean room and bathroom. Handy for where we wanted to be and found easily. Spa facilities available. Friendly staff.

    No breakfast included in price. No complimentary biscuits! Room quite noisy from traffic. Lot of banging doors disrupted sleep.

    6.3

  • Robert
      United Kingdom
    29 July 2014

    Ease of getting to and from Tatton Park Flower Show Friendly staff

    No lift to upper floors Noisy door banging on second floor Very hot and humid during our stay particularly at night

    6.7

  • Malcolm
      United Kingdom
    28 July 2014

    The quality of service from all staff. We were particularly impressed with the restaurant service from Dave and his team. The bed was comfortable and the room clean and well serviced The pool and spa facilities were much appreciated The wine was particularly good The reception were very helpful with the provision of a fan for the room All in all a comfortable stay

    As an executive room I do not remember when I last sat on such an old worn and grubby settee. I suppose though I must have done at some time it would have been nice to have a room which had a lock on the window which opened onto a pitched roof and air conditioning would not be amiss for exec standards

    7.5

  • Linda
      United Kingdom
    27 July 2014

    friendly helpful staff swimming pool

    food size of room - I was told it was a superior twin, a standard room must be very small

    7.5

  • Anonymous
      United Kingdom
    26 July 2014

    location

    Flies in the room, small room

    5.8

  • Philippa
      United Kingdom
    25 July 2014

    The swimming pool good location

    Cracked skirting boards Poorly decorated bathroom Noisy fans on roof outside room Cramped room -definately not spacious as described! Dirty sauna

    6.7

  • Jane
      United Kingdom
    22 July 2014

    Location was great just a few minutes walk from Hale village which was really nice

    Staff were unfriendly and unhelpful from the moment we stepped in the hotel. They need some serious customer service training!!!!

    6.3

  • Carole
      United Kingdom
    22 July 2014

    Nearness to Hale.

    Staff unable to help with local directions. Room small.

    5.4

  • Anonymous
      United Kingdom
    15 July 2014

    Inside of room was pleasant.

    The doors to the rooms were heavy and banged shut. Guests were coming and going until late at night. WiFi was poor in room 117. I asked for a quiet room and didn't feel this request was considered.

    7.1

  • Anonymous
      United Kingdom
    15 July 2014

    Staff very helpful and friendly.

    10

  • Allan
      United Kingdom
    8 July 2014

    Small room and bed sheet had to be changed due to dirty mark.

    6.3

  • Anne
      United Kingdom
    3 July 2014

    Friendly staff. Leisure Facilities

    We arrived at 12.30 we wanted to have a swim after our long journey but our grandson was not allowed in the pool. I had to stay with him so that my husband could swim. My grandson was very disappointed, I was disappointed. We had plans for 3pm. There was no on in the pool at the time . We went for a swim on our own after 3pm and there was swimming lessons taking place there was very little room to swim as the pool was cordened off. There were other hotel and club members using the pool if was very difficult to enjoy our swim. Had we been allowed at 12.30 with our grandson we would have had the pool to ourselves and not used the pool later on..

    7.5

  • Robin
      United Kingdom
    29 June 2014

    Comfortable room, breakfast ok, friendly staff.

    Bar shut just after 11 which for a hotel is poor. To get further drinks you had to call the night porter on his mobile!

    6.7

  • Debby
      United Kingdom
    24 June 2014

    Clean Comfy bed

    No fridge No toilet brush Rattling air conditioning outside

    7.1

  • Steve
      United Kingdom
    22 June 2014

    Value for money, restaurant was very good, Would use again.

    No lifts. We were staying overnight before flying. Therefore we had lots of suitcases and two elderly parents so I was like a Sherpa doing shuttle runs. A lift would have been nice.

    9

  • Emma
      United Kingdom
    18 June 2014

    Lovely breakfast choice

    Room felt a bit unfinished I.e. wooden panel screwed on to bathroom ceiling. Tv aerial just pushed through whole in wall.

    7.1

  • Paul
      United Kingdom
    10 June 2014

    Hotel in a nice area, rooms fairly well presented.

    Booked a double room but present with a twin on arrival and given no option to change or even upgrade. Staff seemed fairly indifferent towards the situation in spite of me being there with my wife. Very poor on that front. Room was quite dusty and uncomfortable owing to the heat with no air conditioning or fans available.

    5

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