Quality Hotel Birmingham

Helpful staff, quiet rooms even though on the main road into Brum. Would stay again

It was like staying at a hotel stuck in the 1970's. The outside of the building and hotel reception were very nice. CCTV camera's for the car park gave a nice first impression. The time warp starts as soon as you get in the lift to go to your room. I stayed in a single room, so got a single bed. The best thing about the room was that it was clean. The bathroom and shower facilities were extremely basic, I was suprised when hot water came out!!!! I know that for Birmingham, I paid a relatively low fee £36.00 however,,,, I have stayed in a lot better for the same price.

Very tired Hotel,carpets worn,decor scruffy. Dining room very scruffy and breakfast was poorly cooked, cold and almost inedible. serving counter and surrounds were dirty and all needed a good clean. I would be surprised if the dining room and its facilities could survive a food hygiene inspection. Finally the public toilets were shaby and not clean. I would not stay again.

location,value and good atmosphere

Location. Friendly staff.

The bathroom fittings were a bit tired and in need of modernisation. The shower leaked badly. No milk was provided with the tea/coffee-making facilities.

The staff were very friendly and helpful, beds very comfortable.

The fire alarm went off at 7am on Saturday for approximately 3 seconds, waking everyone up. There was no explanation as to why this happened. The towels in the bathroom were dirty.

Only a place to overnight after a good day in the city.

The hotel is part of the Quality Inn chain and suprisingly shabby despite the budget rate offered. I had a single room which was adequate and spacious but in urgent need of renovation. The shower room had a lot of mold around the shower and wc and wallpaper was flaky. The heating motor was very noisy and there was no way of switching it off which did not aid to a good night's sleep. Bedside light didn't work which was reported so hopefully remedied for the next occupant. Certainly would stay there again despite the budget rate.

Leaving. Wish id paid £20 extra for a decent clean hotel in a good location.

Reception had no record of our booking inc breakfast. Eventually got it sorted. The lifts were dirty and stained, our room was unclean - hairballs on the bathroom floor **eugh**. Lack of care and attention maintaining rooms - eg showergel in shower was empty / the milk for the tea in the room had gone off / stains and rips on the wallpaper. Breakfast was limited choice due to hotel being busy.

Good value with clean comfortable room with a good breakfast. When booked not sure of the location in respect to the centre so was a little disappointed as we wished to leave the car in the car park and use cabs which were expensive.

To be honest the only things thus hotel has going for it is the location and comfortable bed. Which is why we stayed here.

Room was tatty. No remote control for the TV, the receptionist was going to bring us one but never did. Freezing cold room when we got there, the heating must have come on at some point while we were out in the evening. No soap in the bathroom or shampoo/shower gel.

Cost

The room was very nice and comfortable, good for the price and location was good for the city.

Checkin took 15 mins. Staff are poorly trained. Room was awful, dirty, unclean - even found chewing cum in the bathroom sink! I would not stop there if the room was free. Bar closed, even at 2pm on Saturday afternoon