Quality Hotel Birmingham

We used the hotel for a Sat night stay in Birmingham as it was close to the centre, good value and a good sized clean room.

Parking areas were not ideal and busy.

There was no lock on the toilet door, it would not close, and the toilet is located right next to the bed area, where the door kept opening. The window had no blinds just a net curtain and the show opened at the window area, hence when the light was turned on, one could see through it! This was reported to the reception manager, however nothing was done about it during our stay!!!

Good value for money, what you see is what you get. Does what you need for the money. if you expect more, then you will have to pay more...so do not moan.

Could do with a refurb, but all this is reflected in the price.

Location: Close to the city's shopping area. Parking available on site

Rooms were not soundproof, too noisy, towels and linen were old and ripped, decoration in rooms needs updating, and some staff were rude

Breakfast was ok but room dirty - eg mildew around bath, bodily hairs on sheets [sheets not washed from last guest [s]??

Proximity to attractions such as Drayton Manor/Cadbury World etc.

I think the accommodation section of the hotel needs some updating. The decor was tired and while everything functioned, there were obvious signs of wear and tear.

Front office & bar modern - rooms very dated & shabby (cigarette burns on furniture, furniture with pieces of wood broken off).

The service was really good - friendly and efficient Staff and the location (we had a dinner engagement in central Birmingham) was ideal

Service and food at hotel was very good,very well situated for exploring etc in Birmingham

Situated on busy road meant night was somewhat noisy!

Close proximity to two pubs and 3 restaurants and sufficiently outside main traffic flow, thus reducing noise levels.

Limited car parking space.

needs refurbishment

decor worn

it was a good hotel, clean and you get what you pay for.

The location was perfect plus the staff were nice and polite.

I didn't like the stench of smoke in the hall ways plus the bed was completely knackered as well as being two singles pushed together rather than a double like i paid for. I got woken up 3 hours before i needed to check out by the maid letting herself into my room followed by a fire alarm half an hour later which was probably caused by the stench of cigarete smoke from nearby rooms.