Hotel Celebrity (Formerly known as Quality Hotel Bournemouth)  

I was very disappointed after reading the reviews. I'd love to know how to get a quilt that is the exact same size as the mattress so when you turn you get a cold back. Every floorboard creaked so we were feeling we were disturbing whoever was below us. The room was freezing as we entered it, all windows open, the tiny radiator struggled to throw any heat past the nearest bed. I also guess from the majority of very young guests that this is a 'Stag & Hen' hotel. Car park was full and not adequate for the hotel size, also parking on the road outside charged from 9-5pm Mon-Sun, this would have been nice to know. Didn't even take the included breakfast as the sound of person in next room coughing / retching put us off. Overall nothing to like

I booked two nights away and just wanted cheap and cheerful. B&b and got it for £30.50 per night for two....what a bargain! Did not expect much judging from the reviews. However, it has been my experience that you can pay a considerable amount of money and still have hotels that are a little shabby around the edges. It seems to be indicative of the uk tourism industry which often lacks attention to detail. Likewise the British public sometimes seem to be verging on the insane. If you pay Skoda prices you are not going to get to drive a Bentley and this applies to most services available in the uk. The Celebrity has a recently refurbished ground floor (restaurants, bars and reception). I was on the first floor in room 123. The corridors leading to the room had scuff marks on the wall, damaged worn carpets etc but the room was fine. Very clean, generally, bedding, bathroom and towels with plenty of hot water. The room was not huge but was more than adequate for our needs. There were several things I really liked about this hotel. Firstly the staff were excellent, not just the front of house staff but the cleaners and everyone else we came into contact were very friendly and polite/helpful. The waitress staff were exceptionally attentive both in the breakfast room and the restaurant. The food in the restaurant was good value and high end both from the point of culinary and presentation. The breakfast was very good. I also liked the little pamphlets detailing the history of the themed rooms and the hotel as well as the story of the ghost (although I wished I had not read that on the first night). The owners also share with us their plans for the future 10 year plan and what they had achieved to date. I would like to see it in a few years time as I am sure there will be a huge difference in the hotel generally, for the moment they have it completely right, good staff, clean facilities and great breakfast..outstanding value.

Freindly and accomadating staff, nothing was too much trouble, the breakfast and evening meals were of a very good standard and there was plenty to select from, also generous portions, much to my delight

My only problem was the tv, at first it was difficult to find programmes , but with a little tuition from the manager it all turned out ok

Good location for shops and beach.

Just one thing that we did not like - squeaky floor boards. Unfortunately this kept us awake on and off throughout the night but didn't spoil the stay to much.

Good size triple room for family of four (one additional cot) and family room near bar and restaurant with a few bits for the kids to play with, whilst the adults rested with a drink.

My wife and I were attending an event at the BIC and were looking for overnight accomodation. We tried others closer to the BIC and all were booked up. For the price we paid for our stay we did not expect much but were amazed at the quality of this hotel.

The only saving grace was the breakfast as it was included and a buffet it was good.

The room I chose and was put in is nothing like any of the pictures show on this web site. I selected a double and was put in a twin family room. This had a damp smell from the room and bathroom. The tv was fussy about working with the external digi box. The single bed was like sleeping on rags it was so lumpy.

Very nice buffet breakfast. Friendly, helpful staff.

A rather cramped bedroom and bathroom. Somewhat bizarre having to obtain drinking water from a dispenser in the corridor.

We liked that the hotel was ideally situated for the beach and town centre - all within walking distance. The room was fairly spacious with dial aspect windows which we found appealing - facilities in the room were more than adequate - love the smell of the shower gel and the towels looked new. Breakfast was very well presented and plenty of choice and served in a light, larfe airy room. Liked the T.V. in the breakfast room also, broke the silence among other guests and made us interact with each other which was pleasant.

Apart the bed being abit creaky - nothing!!!

Everything

The bedroom was modern and well appointed with an excellent shower room which was clearly quite new. the hotel public rooms were well laid out, and whilst there was a quirky feel to the 'celebrity' theme, the rooms were nonetheless pleasant. Breakfast was good and the evening meal similarly good. The value was simply amazing. Location was excellent being close to the beach and local shopping and sufficiently far from town centre to keep it quiet during the evenings..

The exterior of the hotel still needs some updating, however it is clear the hotel is amidst a programme of work to bring it up to scratch.

The staff were very warm and friendly room was clean and light food was good prices are good over all a very nice stay we saw the old year out and the new year in would stay again

We had an exellent stay. The staff are very helpfully , polite and happy.

No socket near kettle. Television in the way of bathroom door. Shoe polish machine on stairs very loud when in use,especially late at night.