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Best Western Hotel Royale

hotel Perched on East Cliff, Best Western Hotel Royale is just a 5-minute walk from Bournemouth’s 7-mile sandy beach. The hotel has a stylish swimming pool, sun terrace and a restaurant.

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Score from 590 reviews Very good 8.2/10

Newest reviews for Hotel Celebrity

  • Anonymous
      United Kingdom
    September 16, 2014

    Very good location. Food ok

    Noise from the room above me.floorboards very creaky

    6.7

  • Robert
      United Kingdom
    September 16, 2014

    Well situated in a quiet area, a reasonable number of parking spaces, good friendly staff, a number of comfortable lounge and bar areas, an excellent breakfast and clean and comfortable rooms all at a very good price.

    Squeeky floorboards which could be annoying but on this occasion they weren't

    8.8

  • Penelope
      United Kingdom
    September 15, 2014

    The cleanliness of our room - it was spotless and the bedding was too. The breakfast was delightful, although maybe a few croissants/rolls would be welcome as well as toast. The public rooms were all very clean. Reception staff were very helpful..

    The food in the restaurant in the evening was not good. We ate there because I am disabled and get very tired so it stopped us having to trail around looking for restaurants. However, apart from a very good tomato soup, the food was at best bland and at worst inedible. This was a shame as the breakfasts were so good. We did not sleep too well as the room was extremely hot even though we had two fans going. The bathroom was also very hot and quite clautrophobic, especially for me as I find it difficult to move around. This was a shame as the beds were very comfortable.

    6.7

  • Kath
      United Kingdom
    September 15, 2014

    mattress too soft woke up early every night with bad back. Staff said all mattress were like that. No headboard on bed and told they were all like that, until staff finally put one on the bed.

    5

  • Angela
      United Kingdom
    September 15, 2014

    Average 3 star. We had a meal in restaurant which was average would not eat in again but would consider going back as location was good.

    Very squeaky floor in bedroom, the whole floor was noisy, the staff were mostly foreign, some, at meal times did not seem to understand and just pointed in a general direction!

    5

  • Patrick
      Australia
    September 14, 2014

    Hotel in need of a update. Bathroom old and worn,floors creaked when the rooms on either side and above were occupied,which was every day.

    5

  • Brian
      United Kingdom
    September 14, 2014

    Very clean, pleasant staff, brilliant location

    Very hot in the room and the shower was not powerfully enough

    7.5

  • Barbara
      United Kingdom
    September 14, 2014

    Cooked breakfast. Professionalism of staff. Courtesy of staff. Value for money

    "Continental" breakfast. Celebrity theme throughout hotel - rather tasteless. Exterior appearance of hotel and colour of décor looked rough and tacky. Very noisy room overlooking car park.

    7.5

  • Barbara
      United Kingdom
    September 12, 2014

    Stayed again in the celebrity fir 1 night. We had the Ken Dodd room, lovely large room beauitfully decorated which was spotlessly clean ,well done to the cleaning girls/ladies. Breakfast was help yourself,excellent with as much or as little as you want and replenished often so it seemed always freshly cooked. Staff at the celebrity from reception to breakfast room and cleaners were very friendly and helpful. Could not ask for more and we will not stay anywhere else unless we can help it. Thanks to all at the celebrity!!!

    Nothing to dislike.

    9.2

  • Arthur
      Abkhazia, Georgia
    September 11, 2014

    Location, easy for town and beach Nice bar, bit expensive and pleasant dining

    Very poor mattress and no air con in rooms.

    5.4

  • Kenneth
      United Kingdom
    September 11, 2014

    Good English Breakfast

    Drinking water supply

    8.8

  • Mandy
      United Kingdom
    September 9, 2014

    Close to beach so didn't need to drive, lovely hotel and staff very welcoming. Food was very good. Breakfast was very busy and well staffed ready to help if needed anything.

    10

  • Carolyn
      United Kingdom
    September 9, 2014

    Location and breakfast were the plus points,and the bed/linen were also appreciated.

    Bathroom very small for a triple room,and positioning of the tv was inconvenient,at 90 deg to the bed. Room doors looked like prison doors,and the exterior decor is very outdated with a red stripe right across the hotel. Restaurant food in the evening was below standard too. Breakfast buffet could have had more choice of fruit/breads.

    7.1

  • Nabil
      Italy
    September 9, 2014

    Staff and food

    Matress was so bad that we became sick...in my openion they never changed it since many many years.. the room was noisy you hear even the breath of neighbors....

    5.8

  • Chris
      United Kingdom
    September 8, 2014

    We stayed in the hotel last year at the same weekend (Airshow) and it location suits us well. This year's room wasn't quite as good as last, but none the less, it was satisfactory for our needs. Staff were always very pleasant. Breakfasts were more than adequate

    Our room was a little smaller than last year's and therefore not quite as comfortable. The shower was too powerful for the small cubicle. The whole hotel needs to be updated re decoration, especially in the stair wells. Very dated

    7.5

  • Gail
      United Kingdom
    September 8, 2014

    central location, nice room and the breakfast was good with plenty of choice.

    We stayed for two nights and on the first night we decided after returning from a night out to have a drink at the bar. We were told to go to the bar (situated behind the reception desk, wall inbetween), which we did, ordered our drinks and paid, but when we tried to sit told, we were quickly informed that this was a private party and could we leave. We did leave but felt in the first instance that we should have been informed of this prior to going to the bar and esoecially after ordering and then paying for drinks. Other than this mishap everything was good.

    7.5

  • Alan
      United Kingdom
    September 8, 2014

    Excellent location of hotel. The history of the hotel was very interesting. The evening meal was of the highest quality. The hotel also had very useful parking facilities.

    Breakfast was a little disappointing as the continental area was rather cramped. There was little choice of cereal. there were no extras available, such as yogurt or fresh fruit. However, the English breakfast was fine.

    8.8

  • William
      United Kingdom
    September 7, 2014

    resteraunt bars lounges televisions roomservice

    noise from above i.e loose floofing. mirror was out of reach of hairdryer had to borow extention lead.

    6.7

  • Janet
      United Kingdom
    September 7, 2014

    All the staff were all helpful and friendly,the hotel was always very clean and the location was perfect.Our room was comfortable,and nicely decorated,the bathroom looked newly fitted(great shower)always plenty of hot water.Good variety at breakfast.

    Our room over looked the car park and bar terrace,on our last night people were sitting outside chatting and laughing till about 12'o'clock.There was no shelf or cabinet in the bathroom to keep your toiletries.

    8.8

  • Peter
      United Kingdom
    September 6, 2014

    Good staff and good breakfast.

    We stayed in room 235 which was very tired looking, the floor boards creeked where ever you walked, which was most annoying. But the room was clean, and we had fresh towels every day.

    6.7

  • Lee
      United Kingdom
    September 4, 2014

    i like the location only about 5 mins from beach the wi fi i like the staff are friendly and helpfull

    i did not like the fact that the shower had a step and was in a diferant place to the toilet ( was in room 120 ( but space issues might be the answer to that ))

    8.3

  • Helen
      United Kingdom
    September 3, 2014

    The location was good as it was only 5 mins away from the beach .

    Thought it was expensive for the size of room and could have been a bit bigger . The breakfast wasn't great but that could be because they didn't do scrambled eggs and no yogurt other wise was fine.

    6

  • David
      United Kingdom
    September 3, 2014

    The staff were exceptionally helpful, willing to do that extra bit for you even when not expected. Even when busy service was provided with a smile. The rooms were clean and although I fancied the Keira Knightley room and my Wife wanted the Brad Pitt room getting the Jim Carrey room appeared to redress the balance! The breakfast was very good especially the full English. Fresh quantities were bought out regularly so when helping yourself the food was always freshly cooked. For the price we were delighted and have already recommended this hotel to friends and family, something we have never done before.

    9.6

  • Anonymous
      United Kingdom
    September 2, 2014

    NICE & FRIENDLY HOTEL. TRIPLE ROOM SPACIOUS. FOOD GOOD.

    CREAKY FLOORBOARDS.

    7.9

  • Anonymous
      United Kingdom
    September 2, 2014

    The hotel was well situated for both town and sea front. The staff were very polite, friendly and helpful. The hotel was clean and welcoming. The food was good. Beds were comfortable.

    Although I had requested a front facing room we had room 128 which was a corner room with four windows. The blinds were totally inadequate and the road noise was unreal. Too much furnisher meant that the bed was 6 inches from the wall. Both bathroom and wardrobe doors did not close properly.

    7.9

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