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Newest reviews for Mercure Chester North Woodhey House Hotel

  • George
      United Kingdom
    24 August 2014

    Staff were good, room was comfortable, breakfast was very good

    10

  • Rebecca
      United Kingdom
    23 August 2014

    Very good value, helpful reception staff, nice pool, clean and comfy rooms

    Nothing :)

    7.9

  • Anonymous
      United Kingdom
    22 August 2014

    Staff very helpful and dealt quickly with any problems

    Cold Shower Quite tired/dated looking decor

    6.3

  • Doris
      United Kingdom
    15 August 2014

    Ideal location for our purpose.

    I can't think off anything that we didn't like.

    10

  • Anonymous
      United Kingdom
    13 August 2014

    Staff very friendly and helpfull and the restaurant service and food was excellent.

    7.1

  • Michael
      United Kingdom
    12 August 2014

    Nothing

    1, Booked a superior room very poor. 2 Had to call reception every time you wanted a drink at the bar. 3 Bar staff did not know what there where doing. 4 Room toilets and shower very small. 5 Breakfast was cold.

    4.2

  • David
      Spain
    3 August 2014

    The staff were very helpful . The bedroom was a good size and the bed and pillows were comfortable.

    It was shabby. It could have been improved by a lick of paint. There was no air conditioning and not even a modern , efficient fan . An extremely uncomfortable stay because the weather was hot any the room boiling.

    6

  • Anonymous
      United Kingdom
    30 July 2014

    Comfortable and clean. Staff helpful and polite. Being able to take a dog.

    Hot water coming out of cold tap. Rooms need some means of making them cooler.

    7.5

  • Anonymous
      United Kingdom
    29 July 2014

    pool

    rooms, customer service, general value for money-we arrived late and were sent to the wrong floor...

    5.4

  • Louise
      United Kingdom
    29 July 2014

    Good size room for 1 night stay. Good size TV. Free WiFi. Nice restaurant (needs some background music though!). Good bar area.

    The room had a few damp patches around the window and in the bathroom. The view was non-existent. 3 single beds for a family (no double bed!). Cold water tap in bathroom ran warm or hot but not COLD! Chef wasn't brilliant in restaurant!

    7.1

  • Mark
      United Kingdom
    23 July 2014

    Bar prices , 2 double vodkas an red bull £20

    7.1

  • Anthony
      United Kingdom
    23 July 2014

    No air con very warn night

    6.3

  • Mark
      United Kingdom
    20 July 2014

    Location, Staff.

    Price.

    5.8

  • Peter
      United Kingdom
    20 July 2014

    All ok

    Lack of air conditioning in room and dining room on a hot summer night.

    7.9

  • Frederick.
      South Africa
    13 July 2014

    The service and staff were excellent when we return for a visit will stay again would recommend to anyone thank you

    the gym requires the equipment replacing few items are unsafe

    8.8

  • Sara
      United Kingdom
    6 July 2014

    Room size and cleanliness

    Noise from a party on a Thursday evening.

    7.5

  • Rodney
      United Kingdom
    3 July 2014

    Efficiency & cleanliness

    Nothing i can think of.

    9.6

  • Anonymous
      United Kingdom
    1 July 2014

    The staff were very nice, friendly and helpful

    Window in room didn't shut properly The room had a drain smell, from the bathroom

    4.2

  • Oliver
      United Kingdom
    29 June 2014

    Pool, quietness, room.

    The food. It was awful. Eat out.

    5.8

  • Geoff
      United Kingdom
    29 June 2014

    the hotel was very clean and tidy and the room was very good.

    we ask the reception to book a taxi for us for 3.15pm because we were attending a wedding. When we went to reception later to meet the taxi the staff informed us that there was a 15 minute delay. We would have thought that the staff would have told us about this so that we could have made alternative aragements.

    7.5

  • Bruce
      United Kingdom
    29 June 2014

    Good friendly staff

    Leisure facilities were a joke ! The gym was a small room with out dated kit

    3.3

  • Keith
      United Kingdom
    25 June 2014

    Good value hotel clean and good service

    Nothing that comes to mind.

    7.9

  • Tom
      United Kingdom
    24 June 2014

    modern room

    pool changing rooms could do with an update

    8.3

  • Eric
      United Kingdom
    22 June 2014

    Comfortable bed / room for overnight stay before onward journey to Heysham.

    7.1

  • Rebecca
      United Kingdom
    18 June 2014

    The pool and sauna were quiet in the morning and both reception staff and cleaners were polite and friendly.

    7.9

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