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Berwick Road,, Little Sutton, CH66 4PS, United Kingdom – Show map
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1 property in Little Sutton
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202 verified reviews
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Mercure Chester North Woodhey House Hotel's staff speak: English
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Sauna, Fitness centre, Hammam, Indoor pool, Library
Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte)
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, Vending machine (snacks), 24-hour front desk, Luggage storage, Laundry, Dry cleaning, Ironing service, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Allergy-free room, Non-smoking throughout
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may be applicable.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 203 reviews
Value for money
Show reviews from:
The Village Urban Resort Wirral is an ideal spot from which to discover the Wirral Peninsular, North Wales and the North West of England.
Score from 297 reviews Good
Premier Inn Wirral (Childer Thornton) is 22 miles (35 km) from Liverpool International John Lennon Airport and 2 miles (3.2 km) from Ellesmere Port town centre.
Score from 105 reviews Fabulous
Convenient for Birkenhead and Ellesmere Port, this Premier Inn has great beds, a Greene King restaurant and free parking. It is a 10-minute walk from Bromborough Rake train station.
Score from 159 reviews Good
In 27 acres of gardens and woodland, this hotel has free parking and a luxury spa. With an award-winning restaurant and cocktail bar, the hotel is 15 minutes from Chester Racecourse.
Score from 134 reviews Very good
Friendliness of all the staff from the point we arrived to leaving the next morning. Very comfy bed. Excellent breakfast. Very clean. We will definitely stay again.
The only slight down for us was no signal on our mobiles and we struggled to connect to free wifi but as we were going out we didn't have time to explore further with the hotel so we didn't report it
the pool/sauna and steam room.
Good location for our visit to Liverpool. Bar meals were good and breakfast was reasonably priced with good choice. Swimming pool was warm the younger children in our party enjoyed the experience. Definitely recommend and stay again.
An area of the hotel was closed off we had to manage young children and luggage up and down stairs on the long walk to our rooms. The changing rooms at the leisure complex were very cold.
All staff were really helpful, nothing was too much trouble. I was worried travelling with our dog was going to be an issue, even though the hotel is pet friendly, the staff loved him, which made us feel really welcome. I also thought our accommodation might have been compromised,but our room was lovely. It was great having WiFi and a pool. Very clean :)
The bed next to the window was very cold(ok for me but not for everyone!) Price of food/drink bit more than we were willing to pay.
Really pleasant stay room was nice an modern
The door was left open by the house cleaning staff and the Bed was really hard, cold water was hot.
Friendly and efficient staff. Very helpful and accommodating. The room was excellent, very clean and well appointed Boiling hot water, comfy large bed. Good breakfast. Will visit again. Highly recommended.
Bathroom had been modernised.
My No Smoking room was in the same corridor as smokers. The food was below standard
Suited me perfectly
Close to motorway an Cheshire oaks, North Wales and chester
Unable to use pool at certain times due to babies club
Wifi unreliable, food terrible Drinks incorrectly delivered. Over charged dirty, unmaintained. Generally a very bad night.
Bedroom was basic but clean The pool and gym were very quiet.
- my room (222) had heating pipes situated behind the wall where the bed was. This meant that when the heating was turned on there was a constant loud ticking sound. -the fan in the bathroom was also very noisy due to a fault. - one, very quick (to be fair) room change later, I was in a quieter room (123) and I had a great nights sleep. -First floor hallway was boiling hot! - leisure facilities: wow. The men's changing room was in a dilapidated condition. None of the Lockers, ironically, locked! They were rusted, had sharp edges/splinters and falling to bits. The floor was filthy (slimy) and the poolside was not much better. - as expected with such a low room price, the evening meals were grossly expensive (to wipe the nose of the discounted room) and of poor quality. All mains were £14.99 min. unless you wanted to upgrade to rump steak \o/ which carried a supplement charge of, I think, £6. I ordered the lamb which arrived thinly sliced, with 2 roasted potatoes, very undercooked cauliflower, green beans and a very small puddle of tasteless gravy. Not the best 15 quid I've spent! The service was terrible having waited 40 mins for the meal and not even being asked if I'd like a drink while I waited. The gym. Ha! Very poor condition with a very small selection of equipment. They clearly had a gym manager that knows what he's doing so perhaps provide him with proper facilities?! That is all.
The room was lovely, the actual pool was ok the bar resteraunt looked cosy, we didn't use it as was out a lot, the staff professional and did a good at job,
The room view let it down bad a horrible large flat roof area with air ducts , plus we could hear the disco very loud till late, if We stayed again I'd ask for a room away from disco and with some sort of view not a roof
The location was handy for our needs.
We paid £75 for a room that seemed to have been cut in half since the previous owners. The breakfast was cold. We complained and nothing was done. They simply said 'is it?' The staff didn't attend to us at all at breakfast after seating us.No one asked whether we enjoyed our meal or our stay.
Staff Bed size and comfort
Room far too hot couldn't turn down radiator so had to open the window all night in November. No cold water in sink. Any environment claims such as planet 21 are a joke. Walls paper thin Lady in next door shower need not apply for X Factor.
The reception staff were very helpful The wifi was ok when we eventually worked out how to get on Location was convenient for us
The restaurant was the worst part They didn't seem to be able to cope if more than half full and the staff appeared to be new, not really knowing what they were doing without asking someone
Clean rooms, spa
Carpets looked worn and not great ventilation when walking down the corridors
Had to ask to change rooms as fan from kitchen made the room vibrate and noisy. In the second room the heating did not work. Window could not be closed and it was on the ground floor.
very helpful staff
noisy duct on roof and disco bass thump reaching second floor brdroom
Large rooms Warm swimming pool
Outside of property all the paint is peeling off so not a good look! Lights in bedroom total darkness for 25 mins until it was sorted Breakfast very poor especially for £8! Was no pastries no bread for toast, when asked for some left the bread bag out transport cafe style? Most of hot items had run out but when replenished they were cold.. Really hate to stay if it was busy as the restaurant service and standard extremely poor
I particularly liked the openness and friendliness of all staff on all shifts. I loved the cleanliness of all areas including the spa facilities. There was a wide range of options for the buffet breakfast and excellent coffee. The tea and coffee-making facilities and the mattress in my room were very brilliant and I slept better than I usually do at home!
I thought the breakfast was a little on the expensive side at £13.95 per person, so only had breakfast once. The TV system was a bit unfamiliar to me, but as I was at the hotel mainly for sleeping, showering and to use the spa facilities, these small issues did not affect the quality of my stay. Well done to all staff!!!
The pool was lovely. The food in the restaurant was good but pricey for the amount served. The staff were very friendly.
The heating was on so high and you aren't able to turn it down or off from in the room. Far too hot, made us feel ill. The cold water ran as hot as the hot water - very strange.
staff extremely helpful and friendly
price of breakfast was reduced £13.95 to £8.00 per person at £8.00 i thought this was very expensive for what was available
Pool was warm and generally ok. Room was clean and tidy That's it !
Receptionist was unwelcoming, no info given at all on breakfast, dinner, or where anything was, same person on check and as un enthusiastic then as well. Bedroom was noisy, bed uncomfortable , no hot water for the shower , the cold tap fir drinking water was warm and the hit was almost boiling. Pool was poorly maintained changing rooms, Given lots if silly slips if paper with codes for wifi, codes for pool doors, For a room with small children a window that fully opens with no lock is not ideal, until 12 midnight all you hear is bedroom doors banging loudly . At £75 the room and facilities do not match, should have gone to premier inn.
VALUE FOR MONEY, CLEAN AND GOOD FACILITIES
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