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Langley Drive, Langley Green, Crawley, RH11 7SX, United Kingdom – Show map
|Double Room - Disability Access/Non-Smoking|
|Deluxe Double Room|
|Deluxe Queen Room|
|Double Room with Sofa Bed|
|Standard Double or Twin Room|
|Twin Room - Non-Smoking|
|Executive Suite - Non-Smoking|
|Club Double Room|
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32 properties in Crawley
Including hotels, apartments, villas and more.
220 verified reviews
They speak your language!
Crowne Plaza London - Gatwick Airport's staff speaks: Russian, Polish, Dutch, Lithuanian, Italian, Hungarian, French, Spanish, English, Bulgarian
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Golf Course (within 2 miles), Sauna, Fitness Center, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and charges apply.
Public parking is available on site (reservation is not needed) and costs GBP 10 per day.
Room Service, Vending Machine (snacks), Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Russian, Polish, Dutch, Lithuanian, Italian, Hungarian, French, Spanish, English, Bulgarian
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Nice facilities including the swimming pool
£10 for parking! very expensive
Staff are very helpful and friendly Location was perfect
Jacuzzi wasnt working :-( Decor is very dated
Pricy bar snacks and drinks
Excellent service and clean modern rooms and facilities. Didn't get a chance to use the pool, although it looked good.
Not as centrally located as we thought, this more a travel agent issue than the hotels. Though you can get a bus, we confused the courtesy bus with the locals one.
I did not have a hair dryer in my room. i rang reeption and a hair dryer was bought to my room within 5mins. Excellent service
We got the Club Room in the corner, the view was lovely in the morning, staff were friendly, the bath with the TV was great - lots of space! Colombian coffee, complimentary extras really added to it, generally I loved our stayover - would do it again.
Couldn't find the menu for room service, options weren't too great for a late night snack but the food was fine. Not really much to complain about.
Very friendly reception. Had a club room and used the lounge where also had friendly service on one occasion, less so on another. Large, comfortable room, modern and clean. Only criticism would be TV situated at very odd angle making it impossible to watch from the bed. Also the room was a long walk away from reception which may be a problem for elderly customers. Otherwise all was great.
Staff were plenty and helpful plus the indoor pool is large and warm.Rooms have quality furnishings and tea and coffee.
Jacuzzi broken £10 parking charges for guests and food prices.
Room was clean comfortable and good value.
Bit of a trek to room.
Hotel had spa and pool. Breakfast was good and beds were comfy . Close to crawley centre which had plenty going for adult travellers.
Maid service on 5th floor excellent she was so helpful Morning bar service excellent same lady every day karima very very polite & friendly
staff very helpful ,friendly with a smile. Excellent pool and gym facilities and staff.
Bar and restaurant food and drinks all very expensive
We liked the hotel very much, especially the Reception staff. every one of them was charming and friendly. Nothing was too much trouble.
The parking charge.
Being charged £10 to park car for one night
The hotel it's self was excellent complimentary upgrade to a club room, the room was perfect for the occasion all room facilities I couldn't fault!
Checking in, I wanted to pay cash as I didn't have enough money to put on my card. I was under the impression you paid upon check out as I didn't arrive with my partner who was paying I handed over my last money and agreed when he later arrived he would settle the bill! To begin with I was told parking was included paid my £60 in cash, later that evening I popped out to meet my partner and just asked reception to confirm my outstanding balance for the room, little confusion with the reception and was told I owed another £60- fine! When we arrived back to pay the balance another receptionist told me all I owed was £50 okay paid the £50 had a receipt! When checked out another receptionist told me there was an outstanding balance of £18.95 what the hell is going on behind there! I questioned it but in the end as I just needed to leave I paid it! Not something I was expecting from a hotel such as this one!
The staff were helpful at reception and dinner. Overall a good stay.
Wi-fi could not be accessed and this hotel was a bit further than expected from the airport. A taxi service for a fee could be arranged.
I contacted the Crown Plaza on Thursday to let them know my partner would arrive before me, I was told this was fine. When my partner arrive, I was contacted and gave the booking ref over the phone. After this was done he was still questioned, for another 10 minutes which I find quite rude as I made full payment on the room. The hot tub was out of order, this wasn't stated anywhere, you only could tell as there was a sofa on top of it. When I made the booking I did request a double bed. Unfortunately I received 2 twins pushed together and even the zip on the mattresses was not closed. I phone reception and they said they will call back. 10 minutes later still no phone call. I then approached reception and was told to move to room 404. When entered the room, was smaller and the bed was no where near comfortable. Then we woke to find no electric was working in my room. Our phones weren't charged. My partner was travelling to Turkey that day and I had to go to work back at Heathrow. We were given a free pass to breakfast which to me was not good enough. i'm am very disappointed and found the service very poor. I hope to hear from the hotel regarding my experience.
The free ipgrade to a club room was unexpected but very much appreciated. Very chic design, superb bathroom and the best bed i've ever laid upon!
Empty mini bar
A good clean hotel with nice pool and bar area. Rooms are very comfortable,the while hotel has a good modern feel about it.
Be aware you have to pay for parking as an extra in there carpark and the hotel is away from other facilities
£10 over night parklng charge. This would make us think aqain about booklng this hotel.
I like the room and the way it is designed, I liked that I had both the bath and the shower, big windows with a view on the town, good certains which does not admit light, big beg, lots of pillows, nice decoration colours, nice big tea cups, good lightning, comfortable toilet seat, and some =)
It was pretty cold in the room, the receptionist made me confused about the check out time, so had to pay extra as a result. The hall ways a very long and the closes lift was not working.
All the hotel
We stayed here to get an early start to Gatwick Airport the next morning - the hotel restaurant was great for dinner the night before. It was a shame we didn't get to swim in the pool!
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