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Recently booked in Hatfield
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Good,
Score from 125 reviews
“Very clean comfortable room with a great bathroom , very good breakfast choice, evening meal very good. Staff very pleasent and helpfull . Would recormend.”
Iris,
Loans Troon
This 3-star hotel is in the picturesque county of Hertfordshire, 12 miles from the outskirts of London and easily accessible from highways M25 and A1(M). Hatfield Oak Hotel is within walking distance of the University of Hertfordshire and a short ride from London, which can be easily reached in 25 minutes by train from Hatfield Station. The airports of Luton, Stansted and Heathrow are also all within easy reach. Nearby you will find many attractions including stately homes, the city of St Albans, Woburn Safari Park and Whipsnade Zoo. The hotel has a popular bar and lounge with Sky satellite TV, leading into the restaurant with a choice of delicious menus, fine wines and spirits. Hotel Rooms: 76, Hotel Chain: Mercure, Focus Hotel Group. Most recent booking for this hotel was yesterday at 17:34 from United Kingdom.
GeneralRestaurant, Bar, 24-Hour Front Desk, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Baggage Storage, All Spaces Non-Smoking (Public and Private) ServicesRoom Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, Shoe Shine, Packed Lunches, Fax/Photocopying
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Total Hotel Score:7.9
Based on 125 reviews Guest reviews are written by our customers after their stay at Mercure Hatfield Oak Hotel. |
Score breakdown
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Score filter |
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David
Mature couple
Helston,
United Kingdom
May 15, 2012
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Friendly greeting from staff. Good location for Uni. Rooms were clean and comfortable. Plenty of off road parking.
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9.2 |
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Susanna
Family with young children
Hove,
United Kingdom
May 8, 2012
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Nice little basic hotel. I went with my son after a visit to the the Harry Potter Studios just for one night and it did the job very nicely. Clean room and very comfortable bed. The dinner was very nice, and breakfast was very good too.
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8.8 |
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John
Family with older children
High Legh,
United Kingdom
May 8, 2012
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Very average hotel not what I would expect for mercure brand
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6.3 |
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Derek
Mature couple
Den Haag,
Netherlands
April 24, 2012
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The availability of fresh milk.
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8.3 |
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Jacqueline
Mature couple
West Mersea,
United Kingdom
April 17, 2012
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Clean tidy staff lovely good area lovely hotel good parking Breakfast we had to wait for a couple for busy not looked after as staff rushed off their feet. Cold meats had dried up and fruit had gone didn't like to bother the staff
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9.2 |
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Martin
Solo traveler
Ipswich,
United Kingdom
April 8, 2012
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Even though my booking was done at the last moment, and my arrival was well after 11pm all went through very efficiently. The front desk staff were highly efficient and very polite to make sure my arival at such a late time went through quickly. Definitely recommend www.booking.com if you need a very fast late reservation online booking system, and the Mecure hotel for a great arrival service.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Oliver
Group of friends
Laytown,
Ireland
March 18, 2012
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They tried to charge in Euro's at a poor rate - its in the Stering area - pay in Sterling
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8.8 |
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Yanfei
Mature couple
hangzhou,
China
March 13, 2012
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I really don't like this hotel because 1.reception is very rude and not care about clients at all. Attitude very bad 2. Internet will cost 5 pounds for per day rather than free of charge for unlimited access and speed is very slow. After exceed 100 mb, clients have to ask for usename and password again and again 3. The location is bad, 30 mins to gallery shops 4. No shop option so client has to accept very high charge of food of this hotel E.g breakfast will cost 14 pound for person. 4 if client complain, the will suggest you to check out. I will never live here any more
0 out of 2 people found this review helpful, did you?
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3.3 |
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Lindsay
Solo traveler
Guiseley,
United Kingdom
March 1, 2012
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Really friendly staff in every area which was great! Noise of traffic at night.
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7.9 |
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Mike
Solo traveler
London,
United Kingdom
February 29, 2012
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Quiet and lovely. The staff were very polite and helpful
1 out of 1 people found this review helpful, did you?
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9.6 |
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Andrew
Mature couple
Shrewsbury,
United Kingdom
February 6, 2012
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A very comfortable hotel where the staff were particularly attentive, efficient and friendly; and the food in the restaurant was also very good.
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10 |
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Christine
Family with older children
Manjimup,
Australia
January 31, 2012
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It was right next door to the uni which was the main purpose of my trip, to settle my eldest son who is an exhange student from Australia.
1 out of 1 people found this review helpful, did you?
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10 |
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Gary
Mature couple
weymouth,
United Kingdom
January 20, 2012
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very friendly and happy staff,relaxing surroundings,good parking
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9.6 |
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Keith
Family with older children
Wirral,
United Kingdom
January 8, 2012
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Its location near to hertforshire university and the road network for the motorways, which made it easy to find. The staff were very friendly and helpful.
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10 |
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Christine
Young couple
Grays,
United Kingdom
January 7, 2012
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The only thing that lets this hotel down was the breakfast or should I say the lack of it ,my husband had booked a nights stay with breakfast we were advised to go to at about 8 oclock as it wouldnt be very busy which we did when entering the restaurant we were asked to wait as there were no tables so we said we didnt mind sitting in the conservatory,my husband then went to get his breakfast and came back very dissapointed as there was barely any food left we were offered tea and coffee which we never recieved I on the other hand had nothing to eat as I was very dissapointed the way we were treated so I decided to leave we were offered a sandwhich when we had booked out which was then too late I feel that this is an area that they need to improve after all why charge for this when it was unavailible to us
Did you find this review helpful?
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10 |
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Debra
Mature couple
LLANELLI,
United Kingdom
January 5, 2012
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Nice rooms and friendly staff
Did you find this review helpful?
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8.8 |
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John
Mature couple
Budleigh Salterton,
United Kingdom
December 12, 2011
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Convenient location close to the University
Did you find this review helpful?
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7.9 |
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Robert
Solo traveler
Coventry,
United Kingdom
November 25, 2011
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Staff are excellent. Great service, well informed. There is free Wifi and plenty of free parking. The location is good and although right next to the a1, it is well enough back from the road and I wasn't aware of any traffic noise. Will stay at this hotel again and would recommend. The web site stated that the room had a trouser press. It didn't and when I questioned this I was told that an iron and board could be provided but no trouser press. This was one of the key reasons I booked this room as I was staying for two nights.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Joseph
Family with older children
Dietlikon,
Switzerland
November 21, 2011
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Quiet atmosphere The long way to the room from the Entrance/Receiption. It is a heavy task to carry suit cases or heavy bags to the rooms. The way to the rooms is like "Tora Bora Caves".
Did you find this review helpful?
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6.7 |
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Robert
Mature couple
Sutton Coldfield,
United Kingdom
November 2, 2011
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Friendly and convenient for the University which my Daughter attends Not convenient for the Train Station
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7.5 |
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Diogo
Young couple
Lisbon,
Portugal
October 14, 2011
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The staff was really nice. The room was spacious and clean and the lobby is nice with a lot of sunny light. Considering the expectations for a hotel under its category, it is good to excellent. It's actually very close to the University of Hertfordshire (College Lane, 5 min walking).
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8.8 |
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Tracey
Solo traveler
Carnwath,
United Kingdom
October 8, 2011
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Good location. Room size and facilities good. Very clean The bathroom light is operated by a sensor. The one in my room was broken which meant the light and the extractor fan was permanently on. The reception staff did not make any effort to consider repairing the unit that day and simply told me to make sure the bathroom door was shut to cut down the noise of the fan. This persistent noise ruined my stay
Did you find this review helpful?
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5.8 |
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Iris
Mature couple
loans troon,
United Kingdom
October 6, 2011
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Very clean comfortable room with a great bathroom , very good breakfast choice, evening meal very good. Staff very pleasent and helpfull . Would recormend.
Did you find this review helpful?
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9.6 |
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John
Mature couple
dungourney midleton,
Ireland
September 25, 2011
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Staff very friendly hotel very close to university complex
Did you find this review helpful?
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10 |
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Arif
Solo traveler
Istanbul,
Turkey
September 18, 2011
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Clean, new, free wi fi, free parking
Did you find this review helpful?
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7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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