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170 Ferensway, Kingston upon Hull, HU1 3UF, The United Kingdom – Show map
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32 properties in Kingston upon Hull
Including hotels, apartments, villas and more.
561 verified reviews
They speak your language!
Mercure Hull Royal Hotel's staff speak: Swedish, Dutch, French, English
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Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, Shuttle service (surcharge), Airport shuttle (surcharge), 24-hour front desk, Luggage storage, ATM/cash machine on site, Shared lounge/TV area, Laundry, Dry cleaning, Daily maid service, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Swedish, Dutch, French, English
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 561 reviews
Value for money
Show reviews from:
The Holiday Inn Express is in the centre of Hull, next to the train station and directly linked to St Stephens shopping centre. It offers well-equipped modern accommodation and free Wi-Fi.
Score from 533 reviews Very good
This hotel is just opposite Hull New Theatre in quiet, leafy Kingston Square. Its bright and elegant rooms offer free Wi-Fi and private bathrooms, just 5 minutes’ walk from Hull’s vibrant centre.
Score from 348 reviews Fabulous
Just 500 metres from the very heart of Hull city centre, the railway station and the new St. Stephen's shopping centre, this modern hotel offers climate-controlled, ventilation-cooled rooms.
Score from 609 reviews Good
Conveniently located in the centre of Hull, the Gilson Hotel boasts WiFi, a 24/7 bar, and limited free parking. Hull Railway Station is opposite the property.
Score from 978 reviews Good
The room was nice, coffee machine was a nice touch, even though I don't drink it! breakfeast was really nice, help your self buffet, my husband and I have stayed here twice now, both experiences were good and will definitely be booking again soon
Friendly helpful receptionists
Uncooked food at dining
location and proximity to centre of hull grand features with lively atrium reception and bar
my room was very cold with just a small temporary electric heater other than that it was fine
the staff where very helpful and friendly.the food was excellet and great service3
Friendly helpful staff
Very convenient for station, friendly and welcoming with excellent breakfast.
Had immense trouble turning off the shower in Room 219. Probably worth checking it out before room is flooded by a less persistent guest!
Great location . Friendly helpful staff
Location to city centre, clean, parking, staff helpful, comfortable, price.
Nothing at all!
Everything was lovely, staff were very pleasant. Over all an excellent hotel.
Location, food,service, ambience
Lifts noisy at night
food was attrocious
Staff, food, lounge area and dinning room all excellent. Good free parking available always.
Room has no fridge. High surcharge for room service meals. No complementery bottled water available. Breakfast charge is increased if you do not book with the hotel, if you advise when checking in that no discount available.
Excellent value for prime location and quality of the food. The staff were amazing, friendly, efficient and all request were dealt with brilliantly. My partner is vegetarian and there was actually a choice of sausages for breakfast. also had two days free parking even though we only stayed one night
The friendliness of all the staff and the patience in dealing with our queries
Such friendly staff and just a lovely place to rest our weary heads .
Superb WiFi connection in the room.
Arrived in the restaurant at 7.30pm, a few people eating. Ordered lamb from the day's menu but apparently none were caught that day!!!!! Decided on a glass of house wine, but the young and inexperienced drinks waiter did not know the grape varieties, so on reviewing the house wine list made my choice........guess what, the non-existent lamb must have drunk the non-existent wine which was also not available!!! Restaurant staff totally lacking training and knowledge, am I just getting grumpy I ask myself?
Access from station. Excellent value for money
A young receptionist, who may still have been training, was rather slow. Her older colleague was excellent.
The fact that someone drove into my car whilst it was parked directly in front of the hotel before driving off leaving me with a damaged vehicle and no one seemed to care made me feel very angry and disappointed in the hotel staff! The hotel manager refused to let us see the cctv footage which made me realise that it may have been someone they knew?? Total ignorance comes to mind and I wouldn't recommend this hotel to anyone after my experience!
Staff very friendly and helpful, check-in was quick and efficient. Room clean and reasionable size for a central hotel. Good value for money and next to train station so public transport links are good. Would come again.
Location was good hotel was clean
No sauna swim very noisy in the room from outside traffic quests all standing in entrance smoking
The location of the hotel in the centre of Hull, adjacent to the rail station, is very convenient. Also, the staff were efficient, cheerful and helpful.
Aside from the main concourse area on the ground floor, I found that the other areas of the hotel were tired and tattered with frayed carpets and faded furnishings. This was also case in my room, which I feel would benefit hugely from refurbishment. The room I was allocated was dank and worn; several of the electrical sockets and lights did not work, whilst the old radiator was permanently on full heat making the room extremely stuffy. Moreover, the bathroom was particularly poor, with a shower unit that leaked and couldn’t be operated properly without 5 minutes of adjusting the controls. This, coupled with accumulated dirt and grime, was not befitting the standard I’d expect of a Mercure Hotel. In addition, I travel extensively for work both domestically and internationally and felt that the room tariff represented poor value for money, given the poor facilities.
The comfort of the room and the facilities
I always stay here when in Hull. Fabulous location for the station and town centre
Nothing to dislike for the value for money
Unable to get connected with Wifi ,too many users.
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