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170 Ferensway, Kingston upon Hull, HU1 3UF, United Kingdom – Show map
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32 properties in Kingston upon Hull
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487 verified reviews
They speak your language!
Mercure Hull Royal Hotel's staff speak: Swedish, Dutch, French, English
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Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, Shuttle service (surcharge), Airport shuttle (surcharge), 24-hour front desk, Luggage storage, ATM/cash machine on site, Shared lounge/TV area, Laundry, Dry cleaning, Daily maid service, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Swedish, Dutch, French, English
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 487 reviews
Value for money
Show reviews from:
The Holiday Inn Express is in the centre of Hull, next to the train station and directly linked to St Stephens shopping centre. It offers well-equipped modern accommodation and free Wi-Fi.
Score from 494 reviews Very good
Just 15 minutes' drive from Hull city centre, Mercure Hull Grange Park Hotel features a modern fitness centre and free parking.
Score from 241 reviews Good
This hotel is just opposite Hull New Theatre in quiet, leafy Kingston Square. Its bright and elegant rooms offer free Wi-Fi and private bathrooms, just 5 minutes’ walk from Hull’s vibrant centre.
Score from 362 reviews Fabulous
This 7th-floor hotel has fantastic views of Hull and the estuary, and is a 2-minute walk from The Deep aquarium.
Score from 279 reviews Fabulous
Perfect location. Good price for fairly well classed hotel.
Our room was at the very back of the hotel. Lifts were available to get to our floor but the journey to the room involved having to go up and down further sets of steps with suitcases in tow.
Central to Hull with all amenities close by
THE SERVICE WAS FINE. the room was small but adequate and it did have a bath. Location, just off the statin is great. Bar was jolly and adequate.
air ciondiytioning didnt work. somewhat noisy room at front. hotel was tired and needs lots of work to update it. Breakfast was serve yourself. I learned on the last day you could order main meals from the staff but they were few and far between.
The room was adequate but sparse. The breakfast was good but slightly overpriced.
The room décor /comfort could be improved apon.
Excellent location. Staff helpful and very friendly. Lovely food in the bar.
Draft from ash window
Good quality of the food in the restaurant
Service team in the restaurant during breakfast was as a little bit slow.
Customer service was great.and the room was big.
Didn't sleep very well in first night. Due to a lot of noise down stairs.I could of got the same quality room for less money else where. Even thought the entrance looked lovely the room was nothing special.
I liked the meals , staff support for parking , staff response to queries
There were no biscuits to have with the tea and coffee in the room I was in .
Staff were all really pleasant and helpful.
Room was quite small and not much natural light. Fine for a Business trip - wouldn't have been so happy with the room if it'd been 2 people staying in it size wise and not very bright. There was the faint residue of smoke in the room - think it was curtains/carpet but generally was clean and quiet so good for work.
The hotel and its services were great the location was perfect. The staff were more than helpful.
The bed linn was atrocious. we found a pillow with what we can only describe as dried feceas on it. However when brought to the attention of the staff we were given a full hotel refund and that shows how much the hotel cares about its customers. saying that the incident should not have occured and we would think twice about staying at the hotel.
Good location,laid back ambience.Historical building of interest.Efficient and helpful staff.
Unfortunately no heating would work in 2 different rooms on the day of my stay.As it was 4 deg c outside it was a fairly important issue!..They offered to move me to a third room,but I rejected this and brought me a fan heater instead which was fine.But why didn't somebody check and sort out the c/heating issue earlier? ...My en suite also had a dripping tap which kept me awake off and on.It didn't just start on the day of arrival so their housekeeping/maintenance have issues which they should keep on top of but clearly aren't.Pity, as I had no other complaints really.I was given a free b'fast as compensation for the heating issue which I happily accepted.
Lovely hotel friendly /helpful staff
The location and helpfulness of staff particularly the reception manager
Room on the small side and ancient plumbing in the bathroom but given to understand the hotel is working on updating this.
I stayed several times at this hotel. The location is very convenient at the train station. It is right in the center of town and was only 5 min from the office by taxi. Food and comfort is good and it was the best price quality ratio I could find in Hull.
Wifi is not always working in the rooms.
Helpful staff, nice rooms
Wifi out of range in our rooms
Location was good. Luggage storage was helpful. The room was warm on arrival. We had a peaceful nights sleep with no disruption from other guests. Good selection of breakfast food. Hotel lobby very nice and welcoming.
The bathroom shower taps were dated and hard to work. The window would not open. Up market hotel so were was the mini bar or fridge? Breakfast cost more in the hotel than advertised on the internet, not offered fried eggs on entry, no plates removed from out table in the course of our breakfast and an offer of tea took 20 mins to arrive.
prices at the bar
The bar and reception area.
Rooms - nothing better than a cheap hostel. Nice size with potential, but so bland and dated. Not even a toilet roll holder, just toilet rolls on top of the cistern! Wouldn't use again, Holiday Inn on the Marina next time as tried and tested.
The Ground Floor has a charm and space which is very positive.
Room was small, basic and the Wifi was poor
Wasnt worth the money we paid, the rooms all need updating !
Lovely hotel nice clean rooms
Noise from train station but can't be helped
The room was spacious, bed so comfy and being able to have breakfast up until 11am on the Sunday morning was fab!
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